I can't delete my credit card info I tried to add a gift card first and after it would'nt take it I brought a ITune card and added it now I ca't buy anything because if the gift card info want delete
I can' t delete my account info under there credit card I put a gift card and it wouldn't take so but now it stuck and it saying problems with credit card info
I have no clue what you're talking about. Perhaps you can rephrase with correct spelling and real sentences that include initial caps and periods and other grammatical niceties.
Similar Messages
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I need help with my itunes on my iphone!!!
You can only see a cutdown version of your purchase history on your phone (and optionally contact iTunes Support if you have a problem with a purchase) via this page : http://reportaproblem.apple.com - it's only on a computer's iTunes that you can see your full purchase history
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hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
Hello, may I buy iphone5s in Apple's official website, but the order was cancelled, what time would be able to resume my credit card, I need to use my credit card now, you don't give me back the amount of credit card, I can't use my credit card.
You are not addressing Apple here. We are users like you.
Contact Apple: http://www.apple.com/contact/ -
HT204266 How can I remove my credit card information from the app store?
How can I remove my credit card information from the app store? I would like to have an account without the credit card information.
I would like to put in my credit card only when I am ready to purchase.On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ? -
Hi, someone here would like help me with my Apple ID, I can't buy anything because I can't remember my answers. I really need help :( thanks a lot!
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(89708) -
Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.
If you can't remember your rescue email address (and seeing the reset link via steps 1 to 5 on this page doesn't help you remember it) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to view (or change/add) your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I cannot buy anything because it asks me to answer my security questions but since I forgot the answers to them I click the I forgot button and it tells me an email has been sent containing reset information however I never receive these emails so I can buy anything please help!
Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
I cant buy anything because i cant remember the privacy cuestions
I cant buy anything because i dont remember the privacy answers for the cuestions
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106654) -
How can I remove me credit card from my account I already tried from iTunes but it won't give the option 2 remove it!
Go to Store > View My Account > Edit Purchase Info. Then just click "No credit card" and hit Okay, and it will remove all of the info. Good luck.
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HT1918 how can I remove my credit card info from itunes?
how can I remove my credit card info from itunes?!
Follow the instructions in the support article from which you came and select "none" as the payment method. If you don't see a "none" option, you may have an outstanding balance that you owe. If you've been using a true credit card that's unlikely, but if you've been using a prepaid "credit" card or a debit card where there is a balance, it's a possibility.
Regards. -
How can I remove my credit card from the automatic billing for my account?
How can I remove my credit card from the automatic billing for my account?
The following has instructions for changing iTunes payment method: http://support.apple.com/kb/ht1918
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Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?
From that HT3702 page :
If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
You might see authorization requests on your online statement. These requests aren't actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.
The number of days that it takes to diappear varies by bank, but it's usually a few days - though with the weekend coming up it might take an extra day or two -
I can´t change my credit card info cause as they didnt received the last payment it CC seems to have disappeared from my product and plans. What should I do?
No it´s under that email that is in the forum. The subscription dissappeard as you didn´t got my last payment, and now I don´t know how to change my credit card info. Does it means that it have been canceled automatically? cause when I start my CC, there´s a text saying that I have 6 days left to change my payment info.
// Halina -
Can't link my credit card, debit card, or gift card to make a purchase. It always says to contact support to complete the transaction. "Support" gives me nothing. ?????
You got a horrible article, if it's the one I'm pretty sure it is.
You need to contact iTS, which can remove blocks on your account.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
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