I can't DL illust/photoshop on creative cloud

Because it says it's upto date yet I have not downloaded them on my laptop. What can I do?

If I understand your issue correctly , you are not able to download any of the mentioned product on your machine because the Adobe Application Manager states that its already installed .
If this is true , then you wil probably have to remove them from the computer either through Add/Remove programs in windows or Application>Utilities in Mac.
If the above mentioned steps doesnt work , then please use the below link to remove the products from your computer .
http://www.adobe.com/support/contact/cscleanertool.html
Regards,
Kartikay Sharma

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