I can't down load itunes. I get an error message, NTVDM has encountered a System Error The handle is invalid.

16 bit MS-DOS Subsystem
C:\WINDOWS\system32\msiexec.ex NTVDM has encountered a System Error The handle is invalid.
Choose 'Close' to terminate tha application.
Close Ignore

Okay. It seems unlikely to be the class of similar problems caused by various Symantec programs blocking installs.
It's a bit of a mystery in the first place why the 16 bit DOS subsystem is running in this context. (The iTunes installer is 32-bit on XP machines.)
Just in case it's a damaged NTVDM, perhaps try an sfc /scannow:
http://www.updatexp.com/scannow-sfc.html
Does that clear up the error?

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http://support.microsoft.com/mats/Program_Install_and_Uninstall
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If you are having issues installing iTunes on your Windows machine, you may want to take a look at the following article:
Apple Support: Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
If you have previously installed iTunes and continue to have issues, you may want to remove and reinstall iTunes:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
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I can't down load itunes. I get an error message, NTVDM has encountered a System Error The handle is invalid.

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