I can't download a free app
I can't download a free app. The phone told me to sighn in after sighting in the phone said that I need to use another panther payment method when I only have one please do something
We're just regular users and don't pay your way, so we can't do something. What you need to do is make sure your AppleID is up and active. This entails having a positive balance on it or having enabled an accepted payment method. This is on a country-by-country basis. Acceptable payment methods in the USA are not the same as those acceptable in, say, India.
Until the AppleID is fully activated, you can't use it to download apps of any kind, free or not. And that's the only way the App Store is gonna give them up.
Similar Messages
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I try to update or download apps but my credit card expired can I download a free app with out taking me to the payment method? Or I have to enter a new credit card ?
you would have to enter your new credit card details
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My Payment Method That Is On Fill Is Correct And My Security Code Is Correct You All Are Telling Me That It Is Invaild And I Can Not Download No Free Apps From The Apps Store!!!!!!!!
The short answer is no.
Unless you are selling the app via the Enterprise Deployment option, everyone has to download via their own iTunes account ID. Yes, iTunes can be used by multiple IDs but this makes it very messy to resolve later.
What kind of app is this? Which Expo? If an Expo for selling apps has poor Internet connection I would question the validity of using such an expo in the first place. -
How can I download a free app with an existing Apple ID without to give my credit card infos?! The ID ist already made...
Sorry, but you can't. The process only works when creating a new Apple ID. With an existing ID you'll have to provide a payment method at least temporarily.
Regards. -
Whenever I want to download a free app, it asks me for 3 security questions. I answer them. Then it says "session has timed out". Then the whole process starts over. How can I get around this?
Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine -
What can I do I have gotten the security problem solved so when can I start back downloading my free apps. And do I have yo give my credit card information in order to download free apps
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
For your security questions, if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use.
For the credit card, how was the account created ? Unless the instructions on this page were used when creating the account : http://support.apple.com/kb/HT2534
then you will need to enter credit card details before the account can be used to download any item from the store. If you do enter credit card details then you should be able to remove it afterwards : http://support.apple.com/kb/HT1918
Message was edited by: King_Penguin -
I have a IPad, and a IPhone, I loaded a CC just for gaming, and every time ik don't have money on the card, I cannot download free apps, an this should not be happening because it is a free App..!!!??? What is going on!!??? I want to download an app but nvr can be cuz of the stupid CC I added??!!! Answer plzzzzzzz ....!
Just to add, you will have to download and unzip it then put it in iTunes if it is a video or audio format iTunes can handle.
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Instructions say I can download free apps without supplying cc info, but I continue to get "Verification Required" and "You must verify your payment info before you can make a purchase.
Erm, Apple charging you $48? Was this an ASL charge? When you have a billing issue you can contact free over email here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Hello, i have since a long time a login for the apple account in Germany. But now i need a free app in a US i-tunes store.
Yes, it's a separate store. Things available in one store and not another could come down to licensing or there may be other reasons. But at the end of the day you do need an US account, and to sign up you need a US address.
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I used a pre paid card in the App Store. Now when I go to down load updates or free apps it says there was a problem with my last perchase.
You'll have to contact the itunes store then.
choose itunes, then itunes store
https://expresslane.apple.com/GetproductgroupList.action -
???
What's the actual error message that you are getting ? If it's that there was a problem with a previous purchase then that implies that iTunes wasn't able to collect the money for your last paid-purchase and that you therefore owe money - until that is paid off you won't be able to download anything else from the store.
Viewing/changing payment details : Change or remove your payment information from your iTunes Store account (Apple ID)
Redeeming an iTunes gift card (if they are available in your country) : Redeeming iTunes Gift Cards and content codes
If it's a different error message that you are getting ... ? -
I have a prepaid visa card and it has 1.00 on it still but I can't download a free app
It's the apple store and I need help
It is likely not enough. Apple places a hold for purchases, even free purchases.
iTunes Store: About credit-card authorization holds -
Anyone having this problem
My 6 plus was replaced and it's not seeing my wifi at home. I had to add it manually every day since Saturday, and today is only Tuesday, when the phone is locked it looses the wifi, when unlock the phone wifi works.
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I want to download a free app. When I sign in then I have to sign in again to iTunes. Then it wants my credit card information as it always does. When I fill it out it says I'm decline and try a different card. Why it do that when the app is free. When first started iTunes I had no problem downloading apps. Why now since I used a card a few times does it ask me for my card information everytime now. Can't download any free apps without being declined.
Hello Snoweagle57,
It sounds like you are trying to download a free app, and when prompted to enter a credit card it is declined. I would use this article to go into iTunes and change your payment method to None:
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
If you are unable to select None, the following article may help you determine why:
Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Take care,
Sterling -
Why i cant download a free apps using my apple id?
how can i download a free apps?
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
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