I can't download a pre-order book, but i can download others new

I have pre ordered a book Ana i can't download it but i can download new book

Hi again,
i just looked at this same book (that I received a pre-order download email for today) on my iPhone 5 and it was already downloaded - it never asked for the password. I opened the book and it is all there. Then I went back to iBooks on the iPad and the book was still sitting waiting to be downloaded, but this time when I hit the download icon and it asked for a password the keyboard was not grayed out so I could download.
Strange that each time I tried the download BEFORE looking at the same item on the iPhone the iPad grayed the keyboard, but worked AFTER accessing the book on the iPhone.
Also strange that the iPhone downloaded automatically but the iPad did not.

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    Strange that each time I tried the download BEFORE looking at the same item on the iPhone the iPad grayed the keyboard, but worked AFTER accessing the book on the iPhone.
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