I can't download a purchased movie on my iPad, it says done or retry

I purchased a movie on iTunes and now it won't download.
What do I do??

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

Similar Messages

  • Can't download a purchased movie from the cloud or watch trailers in iTunes movies

    Can't download a purchased movie from the cloud or watch trailers in iTunes movies

    Hello Addymay2,
    I would recommend signing out of your Apple ID in Settings -> iTunes and App Stores. After this, close all open apps and restart your device. Once your iPad is powered back up, sign back into your Apple ID in Settings -> iTunes and App Stores.
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT1311
    iOS: Force an app to close
    http://support.apple.com/kb/HT5137
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    Cheers,
    Allen

  • How can I watch previously purchased movies on my ipad?

    How can I watch my previously purchased movies on my ipad?

    You cannot stream them to your iPad unfortunately... You can download them however. Go to the iTunes Store app -> tap the purchased button at the bottom right -> tap the view: Music in the top left and select Movies. From there you can download the one you want...

  • HT200109 CAN I DOWNLOAD A PURCHASED MOVIE ONCE AND STORE IT?

    I purchased a movie from i-loons and I am forced to wait 2 hours every time I want to watch it!!!!! I have a very slow DSL connection, due to where I live, and there are no faster options available.   Is there a way to actually download the movie, THAT I PAID GOOD MONEY FOR, ONE TIME to my Crapple TV or Computer so I can ACTUALLY WATCH IT WHEN I WANT?????? If not this is yet another nail in the coffin for that GREEDY, CONTROLLING, NEVER PLAYS NICE WITH OTHERS, ANAL, DICTATORIAL CRUMPANY CALLED APPLE!!!!
    As a side note I see this question has been asked before, about 6 monts ago, and there has been NO answer or help to this question!!????!!!

    Calm down Steve!
    AppleTV 1 had a hard drive and allowed purchases to reside on it and copy back to iTunes.
    AppleTV 2 and 3 are smaller/cheaper and do not have any useful storage and therefore can't store copies of multiple items on them - there is supposedly 8GB of memory which is just enough for an HD movie and other uses.
    Apple in their wisdom have decided we all have unlimited fast broadband which is not the case for many, myself included.
    It's not the greenest option but provided you don't mind playing the video from iTunes on your computer attached to the LAN, this is easily achieved.  You enable Home Sharing in iTunes and on AppleTV.  Under Computers icon your local iTunes library content is available to select and play.  If you have more than one iTunes running you can select the library to use.
    Going forward you may want to make any new purchases (or rentals) directly in itunes and provided the computer is on they'll play across the LAN not the internet.
    For existing purchases, assuming Apple offer iTunes in teh cloud you should be able to download the existing purchases to itunes on teh computer quite easily.
    In iTunes got to the iTunes Store home page with the house icon.
    On the far right under Quicklinks go to Purchased, and browse and/or download past purchases.  For HD material go to itunes Preferences to select 720p or 1080p as preferred download format.  You can download SD if needed.
    Good luck.
    AC

  • Help with downloading previously purchased movies to new ipad mini

    I just bought a new ipad mini and I can't download purchased movies and music to he mini. When I attempt to download the music and movies from the cloud, the download meter shows progress up to 100% and then stops. When I go to my video section or music section, there are no downloads. I have read a ton of articles and attempted every solution possible. I restored my ipad mini from the ipad. I synced with iTunes and tried to download the music and movies from there. Nothing seems to work. Mysteriously, there are times in iTunes that e video meter shows a lot of space on my ipad being used by videos. Then it goes away and then shows it again later as if he videos are taking up space on the ipad. When connected to iTunes, if I click "on this ipad" then movies it shows the movies listed numerous times (showing I have attempted) over and over. Still there are no movies and no music. Can someone that is an apple expert help me solve this problem? I have tried all that I know. I have even tried to convert the videos to ipad format but that option is grayed out. If I click on a movie and go to the convert options they are all grayed out. I have looked at the content ratings, the resolution,and even a suggestion about surround sound. Nothing works for me. I contacted apple support and the lady was unhelpful and suggested I call for paid support. I do not feel like paying for help on an expensive item that I just purchased and does not seem to work. Help!

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
    CS5:
    http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • Can't download previously purchased music to new iPad "Associated with another Apple ID"

    Hi There,
    I have a brand new iPad Air and can see my previous purchases in the Music app. But when I try to download (by clicking the download/cloud icon) I get a confusing error:
    "This device is already associated with an Apple ID".
    The thing is, this is a brand new device - how could it be associated with another Apple ID?
    The only other Apple ID on the device is the one used for iCloud - could this be confusing things?
    Does anyone know how to get music onto the device?
    Any help would be much appreciated.
    Cheers
    Ben

    Thanks Amish,
    Dang it, I accidently marked your question as the answer from the email notifcation and can't change it.
    I purchased it from Apple and have been in contact with them for over a week. Unfortuantely, they insist I'm logged in using differnt accounts despite me sending screen shots to the contrary.
    I'm posting here becauase I'm getting nowhere with Apple - it's like they're stonewalling or the person I'm dealing with (Russ) is assuming I'm an idiot.
    I've been using Apple products for 25 years, look after an OSX server (have also maintained a Microsoft SBS server) so am quite familiar with computers and user accounts.
    But this situation has me stmped - both in terms of why it doesn't work, and why I can't get Russ to understand that I'm not logged in using a different Apple ID.
    He keeps senindg me links to iTunes terms and conditions - I can't listen to music purchased from Apple on my Apple dvices also purchased from Apple. How can iTunes Ts & Cs justify that?
    I've decided to a go a differnt route and report a problem via iTunes and see if I get a more helpful support guy.

  • How can I download and watch movies on my iPad.

    I wanted to download and watch movies on my I pad using iTunes store. But i wasn't sure how to do that and was not able to find the details using apple store as well. Could someone guide me on thi? Thanks and regards

    Go to iTunes and make sure you are signed in to your apple Id and then go to the iTunes store and click buy on a movie or tv show you want to buy. Then in the downloads section it will download and you have to wait for it to download then go to the videos app and you can watch the movie.

  • Can't download iTunes purchased movie to my iPhone

    I can see the movie there in my recently purchased section.
    I connect the phone, tick the movies I want to download then press 'apply"
    But then I get this message:
    My phone isn't synced with another library. This is the only one I use.
    I've updated software etc and can see everything there on my library but can't get the movies!
    Any ideas?

    You need to buy and install a Mac OS X 10.6 DVD, and then run the 10.6.8 combo updater.
    (89592)

  • HT204370 Can i download a purchased movie to a USB 2 or 3 and plug the USB into my tv to watch. How do i export the movie to my USB.

    Can i export a movie file to a USB and then use the USB to watch my movie directly on TV ?

    No.
    You can connect your computer to your tv and watch.

  • How many iPod Nano's can I download single iTunes movie purchase onto?

    What I want to know most is if you buy one movie off of iTunes then can I download that single movie purchase onto three iPod Nano's? I'm planning on buying three Nano's for my kids for Christmas.
    Thanks

    What I want to know most is if you buy one movie off of iTunes then can I download that single movie purchase onto three iPod Nano's?
    Yes. There's no limit.
    (49027)

  • I can't get a purchased movie to play, even though it seems to have downloaded properly

    I can't get a purchased movie to play, even though it seems to have downloaded properly. Any help?

    Hello, Gemma. 
    Thank you for visiting Apple Support Communities. 
    I would recommend trying the steps in the articles below.  If none of the steps work please reply back with any errors received and which computer operating system you are using. 
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/ts1718
    iTunes for Windows XP: Troubleshooting video playback
    http://support.apple.com/kb/TS1386
    Cheers,
    Jason H. 

  • Why can't I purchase movies on my iPad? When I hit buy it doesn't download.

    Why can't I purchase movies on my iPad? When I hit buy it doesn't download.

    Ok. That's strange.  The download should show up immediately in the lower right.  Even if it is stuck, you will se the red number.  So something is blocking the purchase.  Take a look at setting, restrictions, and see if something there is turned on that might be blocking you.

  • How can I re-download a purchased movie?

    It is not in my movie file.  It was downloaded to my computer.  I searched my computer it is not there.  It was probably deleted by accident.
    How can I re-download a purchased movie?

    If you are in a country where films can be redownloaded, and if the film is still in the store (and you haven't moved countries since buying it), then it might show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - if it doesn't show there then check to see if it's hidden : iTunes Store: Hiding and unhiding purchases  - Apple Support

  • I can't seem to download purchased movies to my IPad. When I click on the movie a box comes uop telling me I have already purchased the movie but I can't get it to the IPad. Thank you

    I cannot download purchased movies to my IPad. It shows I have purchased movies but for some reason I cannot get them to my IPad. When I click on the movie a box comes up saying I have purchased the movie but I cannot get the movie to my IPad. Help and Thank You

    Launch iTunes on your computer.
    From the menu bar click iTunes > Preferences then select the Advanced tab.
    Click Reset warnings and Reset cache
    Click OK.
    Restart your computer, launch iTunes.
    Click Store > Check for Available Downloads...

  • HT1349 I have a laptop computer with Windows 7, powered intel core i7. I am trying to download a  purchased movie from ITunes. I am on wifi g.  Why is it taking 17 hours to download a simple movie? This is nuts!

    Question:  Why when downloading a purchased movie from ITunes does it take 8 to 17 hours to download?  I have an HP Laptop with Windows 7 using a core processer i7.  This is the second day to try to get the movie downloaded and I still cannot watch this movie.  Seems like a problem with ITunes or a scam. I use a IPhone 4 with little issues, But when using this lap top -- it is a joke.

    First thing to do is get the CC off your system.  Then try the direct download option linked below...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

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