I can't download Adobe download Assistant

When i try downloading Adobe Assistant it says error.What should i do,im so confused

Hi Pepsi92,
Are you receiving the error message while using the Adobe Download Assistant as mentioned above?
If yes, I would recommend following the steps mentioned in this document : Trouble Adobe Download Assistant
Though the error message you receive is not listed in the document, the troubleshooting steps resolve most issues with the Adobe Download Assistant.
The document contains steps for both Windows and Mac operating systems.

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Just completed 6 hour trial download of CS6, cannot find download. Only can find download assistant

SEE REMARKS

By default it will be saved to your User folder. What specifically did you download? Did you receive any error messages during the download process?

How can I contact Adobe for assistance on inserting a forum in Captivate!?

Hi,
I've posted a couple of times already, asking how to insert a forum into Captivate 4. I'd like for it to be embedded. I appreciate the replies that have come back but they are for inserting a forum into C5. There surely must be a way to insert one into C4, surely. Can Adobe please help me with this....and let me know one way or the other. It seems impossible to contact them directly with such issues.
Thanks,
M

Hi there
Indeed we can tell you are desperate. Unfortunately, Lilybiri offered you the best advice. These forums are user to user. Sure, Adobe staff does visit this forum and participate more than other forums I've seen. But you can't count on that. And shouldn't.
Your request is the first of its kind that I recall ever seeing asked about here. And I've been here a while. So it's a highly unusual request. And unfortunately Adobe likely isn't (or won't) be interested in developing a workaround or widget for an older version.
Likely your best bet will be to contact one of the folks that James linked you to and pay them to create a special widget for you.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

I downloaded the adobe XI software and it shows in my Adobe download assistant as downloaded but I can not open it and it is not a part of my applications. Very frustrating download process as I just want to convert a PDF file to an editable word document

I downloaded the adobe XI software and it shows in my Adobe download assistant as downloaded but I can not open it and it is not a part of my applications. Very frustrating download process as I just want to convert a PDF file to an editable word document...

Odonnells52 you will still need to install Adobe Acrobat Professional prior to being able to make edits to PDF or utilize Acrobat. By default the installation files have been saved to your download folder.
If you continue to face difficulties with the Adobe Download Assistant then please see Troubleshoot Adobe Download Assistant.
You can also download the installation files directly from Download Acrobat products | Standard, Pro | XI, X if you are unable to locate the downloaded installation files.

Can't download DW5.5. Error with Adobe Download Assistant

I am getting error 100 with the Adobe Download Assistant (ADA). The log is below. IE can connect to https://www.adobe.com/cfusion/flex2gateway so why is ADA having problem? I wish Adobe didn't take away the direct download links. Searching the forums it seems lots of people are having problems with iADA and it must be causing support headache for Adobe.
My suggestion is for people who know what they're doing, provide the direct links. For people who don't know what to do after the download or have slow connection, they can use ADA.
6/27/2011 12:09:52.332 [ERROR] handleLoginFault - (mx.rpc::Fault)#0
content = (Object)#1
errorID = 0
faultCode = "Client.Error.MessageSend"
faultDetail = "Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'https://www.adobe.com/cfusion/flex2gateway/'"
faultString = "Send failed"
message = "faultCode:Client.Error.MessageSend faultString:'Send failed' faultDetail:'Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'https://www.adobe.com/cfusion/flex2gateway/''"
name = "Error"
rootCause = (mx.messaging.events::ChannelFaultEvent)#2
    bubbles = false
    cancelable = false
    channel = (mx.messaging.channels::SecureAMFChannel)#3
      authenticated = false
      channelSets = (Array)#4
      connected = false
      connectTimeout = -1
      enableSmallMessages = true
      endpoint = "https://www.adobe.com/cfusion/flex2gateway/"
      failoverURIs = (Array)#5
      id = (null)
      mpiEnabled = false
      netConnection = (flash.net::NetConnection)#6
        client = (mx.messaging.channels::SecureAMFChannel)#3
        connected = false
        maxPeerConnections = 8
        objectEncoding = 3
        proxyType = "none"
        uri = "https://www.adobe.com/cfusion/flex2gateway/"
      piggybackingEnabled = false
      polling = false
      pollingEnabled = true
      pollingInterval = 3000
      protocol = "https"
      reconnecting = false
      recordMessageSizes = false
      recordMessageTimes = false
      requestTimeout = -1
      uri = "https://www.adobe.com/cfusion/flex2gateway/"
      url = "https://www.adobe.com/cfusion/flex2gateway/"
      useSmallMessages = false
    channelId = (null)
    connected = false
    currentTarget = (mx.messaging.channels::SecureAMFChannel)#3
    eventPhase = 2
    faultCode = "Channel.Connect.Failed"
    faultDetail = "NetConnection.Call.Failed: HTTP: Failed: url: 'https://www.adobe.com/cfusion/flex2gateway/'"
    faultString = "error"
    reconnecting = false
    rejected = false
    rootCause = (Object)#7
      code = "NetConnection.Call.Failed"
      description = "HTTP: Failed"
      details = "https://www.adobe.com/cfusion/flex2gateway/"
      level = "error"
    target = (mx.messaging.channels::SecureAMFChannel)#3
    type = "channelFault"

abdu wrote:
The Assistant is a Windows application which I expect it will download and install DW for me. How is a browser involved in this scenario?
i don't have any of the CS products installed and the cleaner didn't have any work to do.
Sorry, I thought the Cleaner would do it. Did another search and found these instructions to remove the download manager:
http://kb2.adobe.com/cps/400/kb400533.html
The browser is involved because it runs as a plugin of the browser. Plugins are different for the browsers. IE typically runs through ActiveX whereas other browsers run through a java enabled version. By trying the download in another browser you can rule out where the problem lies. Otherwise, I feel your only solution is to get in touch with Adobe support because this is a user-to-user community and there won't be much more help than KB articles. Also with Adobe email support you can email them log files to look at. It's along the process and will explain as you go.

Why can't I download Illustrator CS6 through the Adobe Download Assistant?

I guess what he want to say is nothing but Acrobat can be downloaded. Like following pic...
There is only one catalogue named "PDF" and only one program named "Acrobat" in it. As far as I am concerned, there is no means to download "illustrator CS6" or something other than "Acrobat XI Pro".
I am in China and the download assistant is downloaded form Adobe 中国：创意、营销和文档管理解决方案. I have bought the license of "illustrator CS6" but it's ridiculous that I can't get a copy online. To be noticed, Creative Cloud is not provided in China. It means if I reinstall my system I will lost all my Adobe Creative Suit software though I have valid license and have no credible source to download them. Please HELP!

Thanks but it seems Adobe doesn't think I have bought the software. Perhaps it's because I buy the Serial Number from other source (shop.edu.cn, a website provide Chinese teachers and student with coupon).
I buy three SN and register them on my account and what my account shows is like following pictures:
This is the homepage showing I only take part in 'CC Free Membership' Plan.
This is the Product page listing all software I have bought.
There is still no way to download them. Fortunately I have gotten the install images from my retailer and I have madden CD backups.

I am BEYOND ANGRY with installing the trial of Adobe Download Assistant so that I can THEN DOWNLOAD MY ELEMENTS 12!!!!!!!!!!!!!!!!!!

This is so rediculous I have tried to install the trial version of elements 12 so that I can install the full version I purchased, I have tried to intall the download assistant over 6 times today; it WILL NOT MOVE ANY FURTHER THAN THE BAR fully loaded and says its downloaded!!!!!!!!!! wont do anything else? How the hell can I install anything if it wont freaking move????? I have a PC windows 7; I have every element required for this software I purchased several weeks ago from Amazon. I am a photographer, not a technical support person, I dont care HOW IT WORKS? I JUST NEED IT TO WORK!!!!!! I am so pissed off because I have wasted so many hours on this; talked to technical support 3 times today and was disconnected 3 times PERFECT!!!!!!! PISSED OFF PATTI (at ADOBE)

If you are having trouble with the download assistant you can try going without it by downloading thru the site linked below. In case there is some misunderstanding, you do not have to install anything more than the trial version. You use your serial number from the purchase to convert the trial to full usage.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

How can I Delete Adobe Download Assistant on Safari?

I want to delete the Trial Adobe Download Assistant. I have Safari on my Macbook Air.

You can drag the application from your Applications folder to your Trash can.

Am trying to download Acrobat XI on free trial on PC. I start up Adobe Download Assistant but can do nothing with it. I can't select products and no products show up. What can I do?

Am trying to download Acrobat XI on free trial on PC. I start up Adobe Download Assistant and sign in but can then do nothing with it. I can't select products and no products show up. Why isn't Download Assistant doing anything?
All help welcome,
Michael

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Can't download Adobe Download Assistant

I can't download the adobe download assistant on my windows PC. I keep getting the error message " "application could not be installed because the installer file is damaged."
I have tried using a differrent browser to no avail.

Windows Vista, Firefox browser. Check download list, right click adobe download assistant, click on properties - in general tab, under security, message says file may be blocked to protect this computer, click on unblock, apply and OK

Where can i find my downloaded files in adobe download assistant

where can i find my downloaded files in adobe download assistant

You aren't likely to find them in the Adobe Download Assistant. Try downloading again and see if it specifies where the files will be placed before the actual download occurs.

ADOBE AUDITION Download Assistant Keeps Freezing. Can't click anything.

I'm trying to download a trial of adobe audition cs6. The "download assistant" is not being of much assistance. It keeps freezing, and I cannot click through to anything. I created an "adobe account", it says, "hello, mackinley" at the top and "sign in with your adobe ID to continue" at the bottom. But clicking either of these does nothing.

Are you utilizing a software firewall which might be preventing the Adobe Download Assistant from contacting the Internet?
Alternately you can initiate a direct download by following the steps listed at http://forums.adobe.com/thread/981369.

I have an old Macbook - can I still use Adobe Download assistant? (It says I need the latest AIR)

I have a macbook 2GHz Intel Core Duo, with Mac OS X 10.5.8. I therefore apparently can't download the latest version of Adobe AIR, and therefore cannot get the Adobe Download assistant to work to download a trial of InDesign. Do you know any way around this?
Thanks

You will need 10.6.8 and a multi-core Intel processor to run InDesign CS6 as well. You can find the necessary system requirements at http://www.adobe.com/products/indesign/tech-specs.html.

Why can't I select Design as a product in the Adobe Download Assistant?

when i click select product i can not find design only photography pdf abd video

Edude118118 the Design category is no longer available in the Adobe Download Assistant because there is no trials available in this category. Which Adobe software title are you wishing to download and evaluate?
If you are looking for the current version of our Design products such as InDesign CC then you can try a free trial membership to the Adobe Creative Cloud. You can find more details at http://www.adobe.com/products/creativecloud.html?promoid=JQPEQ.

Can't find Adobe Muse in Adobe Download Assistant?

Hi, I was wondering if anyone can tell where you find Adobe Muse in the Adobe Download Assistant?

It will not be available within the Adobe Download Assistant. You can download Adobe Muse from https://creative.adobe.com/. You can find more details on how to download and install the software at http://forums.adobe.com/message/4396277#4396277?tstart=0.

I downloaded the free trial for Adobe XI Pro but now I cant find it on my computer or figure out how to use it. The only thing I see that downloaded is Adobe Download Assistant. How can I access the program?

I downloaded the free trial for Adobe XI Pro but now I cant find it on my computer or figure out how to use it. The only thing I see that downloaded is Adobe Download Assistant. How can I access the program?

Assistanttolindsey the Adobe Download Assistant will download the installation files for Adobe Acrobat Professional XI. By default they are saved to your download folder. You can begin the installation process from there.

I can't download Adobe download Assistant

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