I can't download any external programs like Skype,firefox etc.I had skype installed before but it somehow disappeared .Mine is a macbook pro 2011.Any suggestions?Thanks

I can't download any external programs.It used to work fine before.I had downloaded skype few months ago and then it suddenly dissapeared.When i tried to download firefox,chrome,skype etc it downloads as .dmg extension.I drag it to applications folder.Nothing happens after that,can see the download but w/o the logo of skype etc.I followed one suggestion..went to library>preferences>deleted the .psp lock file>emptied trash>downloaded skype again but still the same.
Could it be security issue?Mine is a pre owned mac bought 3 months ago.I have now registered the serial no and apple id and transferred to my name.
Any suggestions? Thanks

A .dmg file is a disk image file. If you double-click it, it will mount and look like a hard drive is attached.
Once you've mounted the disk image, you should see either an application that you drag to your Applications folder or an installation app. Just follow the instructions and the app you've downloaded will be installed.
Good luck,
Clinton

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