I Can't Download Anything Of Adobe
Well I can't download Adobe Prelude or Adobe After Effects and Adobe Photoshop becuase it says that You Are Running an Operating System That Prelude No Longer Supports'. But my friends have Adobe Prelud and Adobe items that i want and they got it from the Creative.Adobe website
Actually, it MIGHT have installed. We just can't tell from what you've said. So we need to stick with this question, which you didn't answer:
". Adobe Acrobat XI Pro was not there." -- was not where?
This is crucial. HOW DO YOU KNOW IT IS NOT THERE?
This seems a stupid question I know, so let's ask it another way.
How are you looking for it? What do you click, and what do you do to find a program - which tells you it isn't there?
When I say "what do you click" I really do mean at the most basic level. If you click the mouse on a button, say where the button is and the exact words on it. If you touch the keyboard, say what you touch. And so on.
Similar Messages
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Can't Download Anything Adobe after Tech Support "Help"
I was having trouble installing the trial of InDesign CS5. It told me to uninstall then reinstall. It then would not even let me uninstall it. I tried to use the CS5 clean sweep and that did not work. I then made the biggest mistake of my life and called tech support and foolishly watched as some girl from India hacked my computer all to pieces from the inside! Now my microsoft office won't work and I can't download anything adobe! Not even reader. Here is an error message that I get whenever I try to download Adobe Reader:
Error 1402.Could not open key:
UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\68AB67CA7DA73301B7449A0300000010.
Verify that you have sufficient access to that key, or contact your support personnel.
CAN ANYBODY HELP?!Thanks. I actually did that after I posted this and it restored everything back to normal. It's all working again. I just can't believe someone would go into the registry and start screwing around when they actually have no idea what they are doing. Adobe tech support is horrible.
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I have a Mac os x 10.7.5, i can't download anything at all.
I have a Mac os x 10.7.5, i can't download anything. I deleted unused files, emptied trash. Restart, googled. Still, nothing works. I tried downloading Adobe Acrobat Reader free new version. Contacted Adobe, they can't help with free version apps. Help!
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I purchased premiere cc. can't find it in my account, can't download anything, what to do?
i purchased premiere cc. can't find it in my account, can't download anything, what to do?
start downloading your pre cc with your adobe id, https://creative.adobe.com/
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can't download anything from app store or itunes. everytime i try to install an app i get this error "there is a billing problem with a previous purchase. please update ur payment method". i have recently changed my visa debit card and home adress and when i make these changes i still get the same error.
will u please help me out?Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.
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Please help - I am not too computer savvi and my computer keeps telling me my start up disk is full. I have purchased a passport and transferred loads of images and files onto that and then deleted them from my computer but the message is still the same and I can't download anything.
How big is your hard drive, and how much space is used/free?
To find out, click once on the hard drive icon on your desktop to highlight it (it will be called Macintosh HD unless you renamed it). Click the command and I keys on your keyboard to open the information window. In "General", you will see Capacity and Available. What are those figures?
If you have a little bit of space left, I recommend that you install Omnidisksweeper (it's free) to tell you what folders are using up the most room.
Be careful when you transfer files - only move files that you know are yours. Don't move or delete any system files unless you're specifically recommended to do so (some files are safe to delete; some are not).
Matt -
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
I just bought a new Ipad mini a while ago, and created a new apple ID *********** , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?
<Edited by Host>Read this:
iTunes Store: Accepted forms of payment
It is the same for the app store. You are required to have some sort of payment method in the record.
Barry -
I have tried to change my Apple ID and was successful but when I go to the App Store my Apple ID appears as the old one. I no longer have a password for it. Now I can't download anything. What do I do?
Your apps were purchased under the old ID, so they will have to be deleted and re-purchased/downloaded under your new one.
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I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, the app store, or itunes. Can't download anything or receive or send emails. Not happy. My iPad is basically useless. Tried to erase and restore. can't even do that. whish I had waited.
Hello suzanefromnv,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario -
Help
When im logged in on my phone and try to purchase any app, it does the loading spinning circle and then stops. And i can't download anything. Why is this?Hi ..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, check restrictions. Settings > General > Restrictions -
Hi, please help with the installation of Lightroom 4, I bought a new Mac (Apple) and I want to install a software that I have on the album cd. My new computer does not have the drives. Can I download software from Adobe? Is my license number just to be able to download the srtony adobe.
Adobe - Lightroom : For Macintosh
Hal -
My iPad is downloading my video purchases automatically, but it's only downloading two episodes from Supernatural S10 that I have watched and deleted. I can't stop it from downloading, and I can't download anything else because of it. I don't know what to do. There is some sort of glitch happening and it's really affecting my iPad. I've tried letting it download but before it completes, it says it is unable to complete process and asks me to try again. I am on a limited interest data plan and can't afford these downloads to continue. What can I do?
Have you tried deleting the App within the Settings menu (rather than from the Home Screen)?
Settings>General>Usage>
From the Apps list, find the App (press "Show all Apps" if the app is not in the immediately shown list), tap on the app you wish to delete, then tap "Delete App" -
help, the last apple ID used to download in my ipad2 is stuck, I can't download anything because its not asking for my apple ID and password, how do I change it back to mine?
Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter. I recommend you try the same
If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves. Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable. Remember, it wasn't that long ago you couldn't re-download content at all.
Apple can't really afford to play hardball on this. Sure, the hardcore fanboys will always say "Thank you sir, may I have another" whatever Apple throws at them, but the rest of us will just switch to Amazon, which has none of these restrictions. -
My Apple ID won't process because my bank information isn't matching what to do I'm new to Apple and can't download anything?
You've checked the name and address on your iTunes account and it's in exactly the same format (including spacing and layout) as the credit card that you are trying to use is registered to ? And the card was issued by a bank in the country where you and your iTunes account are ?
From http://support.apple.com/kb/TS1646
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Or do you have a different card that you could try, or do you get the 'none' option on your account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
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