I can't download apps, or update to mavericks in the App Store. It just keep, "loading" doesn't matter what wifi I'm on...

It's hard to tell what's wrong with your Apple ID. Maybe the country you have registered is different from what your friend have registered. Apps are available differently in different areas. That's what I see.

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How can i download OS X Lion 10.7 without the app store?

ow can i download OS X Lion 10.7 without the app store ?

You don't. For a while, Apple sold 10.7 usb sticks, but they don't now. See if you can find one of them lying around. Otherwise, the mac app store is your only option. (P.S. To even get 10.7, you have to call Apple at 1-800-MY-APPLE and buy a download code. Lion is not availible on the app store without a code).

I can not download mac os x mountain lion in the apple store

¿No puedo descargar mac os x mountain lion de la apple store, ¿Que hago?
La mac app store dice: "No se ha podido verificar el archivo de distribución del producto. Puede que esté dañado o que no esté firmado."
I can not download mac os x mountain lion in the apple store, what should I do? The mac app store says: "Unable to verify file distribution. May be damaged or not signed."

Carolyn Samit San Francisco Bay Area / Hawaii
Re: i have tried to up date my OS to mountain lion but i get this messageThe product distribution file could not be verified. It may be damaged or was not signed. Aug 7, 2012 1:24 AM (in response to LiverpoolAdam)
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go then move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.

I updated my iphone 5 to ios 6.0.2. my wifi says its connected but doesn't work now. It doesn't matter what wifi network I connect to. It worked before updating my phone. I can no longer use facetime or use wifi at all. I'm not sure what to do to fix it.

I updated my iphone 5 to ios 6.0.2. my wifi says its connected but doesn't work now. It doesn't matter what wifi network I connect to. It worked before updating my phone. I can no longer use facetime or use wifi at all. I'm not sure what to do to fix it.

I'm having similar issues with my phone. I got my first iPhone recently, only had an iPod touch gen4 for a little over a year. Updated to 6.0.2 when we got the phone (iPhone 5) a few days before Christmas. When I got home on the evening of January 11, my phone would not connect the router anymore. I was able to get it to connect after resetting the phone and the router, updating the router, and manually connecting. That laste for a few minutes and then wouldn't work anymore. I live in an area with very limited service, we have a network extender installed to help, and I am barely getting a 3G signal at times.
My wife's iPad 4, my touchiPod 4, and all of our laptops are working just fine on the router. When I dropped my kid off at school today, I noticed that I am not even seeing the school network anymore from the parking lot where before I got 3 or 4 bars and could connect to their wifi when I was there. Today my phone goes back and forth between seeing my home network but not connecting, to not even seeing the network at all even from the same room that the router is in.
Hope Apple fixes this problem soon..............

I can't download Lion from my past purchases in the App Store

I click the "Download" button; I'm prompted that I already have Lion installed. I click "Continue" and the "Download" button greys out for a few seconds, then becomes active again. Nothing else happens.
I need to do a reinstall because my laptop is running really slow and hot.
(This is the lastest OS my old Macbook Pro will run; my laptop can't run Mountain Lion).

Reinstalling is a last resort solution.
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to:     OS X Maintenance - MacAttorney;
                                  The X Lab: The X-FAQs;
                                  The Safe Mac » Mac Performance Guide;
                                  The Safe Mac » The myth of the dirty Mac;
                                  Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
    used to manage backups and to restore backups. Time Machine
    requires a backup drive that is at least twice the capacity of the
    drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.
================================
Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
     Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
                three times faster than wireless.

I'm trying to update to Mavericks, but the App Store isn't signing me in.

So I decided that I want to update to Mavericks, and they take me to the App Store on the Macbook Pro. When I put all my info in and clicked the sign in button, it doesn't sign me in. Rather, it's still loading. It has been around 30 minutes already and I'm still waiting to get signed into the App Store. Does anyone know how to fix this or know what may be happening?
Thanks!

Bummer! You should have uninstalled on the day before the end of the trial. The Uninstaller is also subject to the trial period limitations.
If you plan to buy a full license, you don't have to uninstall the trial version at all.
It's exactly the same binary you'd be getting anyway, and it's the same binary for the Extended and Standard version of Photoshop. It's your serial number ("key") that turns it into either Standard or Extended.
I'll bet that if you attempt to launch your expired trial version, it will prompt you for a valid license number or to buy the license. So when you have bought the license, just input the serial number there and you're good to go.
If you're absolutely itching to delete the trial version, and provided you have no other CS applications (any version or flavor or CS), then just drag the Photoshop folder to the trash, empty the trash can, and then run the Adobe CS Cleaner Tool, which you must locate on the Adobe site and download. The Cleaner Tool will (should) get rid of all the other components scattered by the CS6 installer all over your HD.
Hope that helps—at least to put you at ease.
Enjoy your Mac. Typing "MAC" reveals you are relatively new to the Mac, congratulations!. It's Mac for Macintosh.

I can't download anything because of payment information when the app is free I want to remove it

When ever I want to download a free app it asks me to enter a payment information to complete payment, this was not doing this before. I want to completely remove my payment information but I don't know where the NONE option is in payment information in settings. I'm really mad because I'm not being able to play the games that I want not download or update! ***

Hi Keith Boutte,
Thanks for visiting Apple Support Communities.
See this article for the steps to change your payment information:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
If you do not have the "None" option when changing your payment information, see this link for help:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Cheers,
Jeremy

How to address HP Printer Software Update 3.0, iTunes 12.0.1 update that sits in the App Store, 'Calculating' for days with no install?

The App Store indicates there is a Software Update that appears to include the HP Printer Software Update 3.0 and iTunes 12.0.1
Unfortunately, the software update fails to install. Instead, it just sits there 'Calculating' for days with no progression on the status bar of the overall update.
The update buttons of both the HP Printer Software Update 3.0 and iTunes 12.0.1 are both greyed out, with no progress bar.
Not sure of what the issue is, there is no warning or error dialog box that appears or any indication of an application that may be interfering with the install.
Any advice?
MacBook Pro (17-inch, Early 2011) 2.3 GHz Core i7, 4GB RAM

Thanks for the suggestion. I wanted to install the individual updates but because I had settings to automatically download and install updates, whenever I opened the App Store, the system would try to download and install, preventing me from canceling the update to execute each application update one at a time.
After changing the settings from automatically downloading and applying updates, followed by a restart. I was able to open the App Store and run each individual update.
Thanks again.

My font app store in iPad look bigger than usual and I can't download anything neither update my apps

My font app store look bigger than usual
How can I return it to normal?
I can't download anything and updating my apps
I already reset setting but it cannot help
It still look bigger

If pinching the screen does not work, try shutting down the app in the task bar.
Double tap the home button, press and hold the app store app untill it wiggles. Press the red dot to close.
Tap the home button again.
Other things to try:
Make sure IOS is updated to latest version
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings
(no media or data will be deleted from the device, this will only take a minute).

I've reset my itunes account password yet i still can't download and or update my apps, help?

I've reset my itunes account password and yet i can't download and or update my apps, thr messsage " Your itunes account has been disabled " still pops up. what do i do?

You have to contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

I created a site in iWeb, I have a new computer. Where I can download the app to update my page on the internet.

I created a site in iWeb, I have a new computer. Where I can download the app to update my page on the internet.

Julianauip wrote:
So the only way would be to buy iLife?
If you don't have the old computer's install disks, that is indeed the case.
Incidentally you don't need to post a duplicate response - all posters see all posts in a thread.

When I go to update my software using the app store download, it always asks for the previous user's ID, not mine. Please help!

When I go to update my software using the app store download, it always asks for the previous user's ID, not mine (my IT guy at school's-I am a faculty with admin priviledges). I have signed in as me, have set the main preferences login user as me,and everywhere on the laptop I can use my apple ID except here. It always shows me a greyed out ID of my IT. How can I reset this to my ID? It doesn't give me an option to change the user ID, only a link to reset password. I reset it, but it did not change the problem. Can someone help me?

It's not an ID problem, it's an ownership problem.
When someone uses their personal Apple ID to buy and download content, the content is licensed to them and has their Apple ID engrained in it's DNA. It is an anti-piracy program. And when that personal Apple ID is used to setup a new Mac, it involves the Mac itself, the shipping OS and any pre-installed apps as well.
It's not the correct way to handle Macs that belong to a business or an institution. And had it been handled correctly they would not now be in this predictument needing a drastic remedy.

An app will not completely download from the App Store to my iPhone 5S. Neither can I terminate the download by trying to delete it. The app is useless to me and so I would like to remove the icon from my home screen. How can I do this?

I tried to download the app "Google Translate" from the App Store onto my iPhone 5s. However, the download will not complete. As well, when I try to delete the icon from my home screen, it will not go away. I am very frustrated as this has never happened before and I have gotten many paid and free apps from the App Store. I hope someone can solve my dilemma. Thank you kindly.

What have you tried to get the app to finish downloading e.g. have you tried logging out and back into your account on your phone, disconnecting and reconnecting to your network, soft-reset of your phone (press and hold both the sleep and home buttons for about 10 to 15 seconds, ignore the red slider, after which the Apple logo should appear and it should reboot) ?
You could also try downloading the update on your computer's iTunes and see if you can sync it over to your phone (or delete the app its Apps tab when connected to your computer's iTunes and sync the new version - deleting the app will delete its contents).

I can't download the app '12 days of christmas'. The app details say that you don't need to use a device and that you can "download the gifts from your computer". How do I do this?

I don't have the latest ipod touch and therefore can't download the app '12 days of christmas'. The app details say that you don't need to use a device and that you can "download the gifts from your computer". How do I do this, as I know its not possible to diretly use an app on a computer?
Thanks
Chris

Go to the Purchases Tab in the App Store and Accept the apps.
Then you'll be able to update them.
Regards
TD

HT201272 Hi there, I recently purchased an app and I need to re download it onto my iphone 4s. The app is saved on my laptop and is not available on my app store download history. Can anyone advice how I can redownload it from my laptop?

Hi there, I recently purchased an app and I need to re download it onto my iphone 4s. The app is saved on my laptop and is not available on my app store download history. Can anyone advice how I can redownload it from my laptop?

You just resync your iPhone with iTunes on your laptop.
If you are logged with the same Apple ID on both devices it should be available to download from your phone:
Open App Store app > Updates > Purchased

I can't download apps, or update to mavericks in the App Store. It just keep, "loading" doesn't matter what wifi I'm on...

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