I can't download appstore updates, says I need to login to an email address of some random person

I purchased the following apps through one email (only my id, my email is different)
Apps I paid for:
Braid
Desktop Shelves
Angry Birds
When I try to update:
Braid I get a message
"You have updates available for other accounts"
Sign in to******<at> gmail.com
I don't know this person, when I emailed him, he said he was seeing my ID as well when he tried to udpate his app.
NO this is not a pirated copy, this is a copy I paid GOOD money for and can no longer update.
When I try to update Angry Birds I get this:
"You have updates available for other accounts"
Sign in to asdfff2010<at>mail<dot>ru
Can somebody please fix this for me? I can't get the software I paid for
See attached screenshots, neither of these emails are mine
<Emails Edited by Host>

hello!
same thing happens to me today!
and also same asdfff2011<at>mail<dot>ru account!! and for Hungry bird that I've never purchased...
yesterday mobile me mail service was our of service for many hours... and now...
I don't believe that servers are the identical...
but problem persist...
if you find any solution please write to me..
Tks!
Franco
<Email Edited by Host>

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