I can't download C-CEE 103_470 patch 12 and 13

i have a big problem. my level of C-CEE 103_470 is at 8. this month patch 13 was relesed. i can't download this with my s-user. a god friend of mine helped me and he download patches 9,10 and 11. but he can't download 12 and 13.
here is the link : https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/spat/index.htm?sp1=SAPK-10312INCCEE
and with patch 13: https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/spat/index.htm?sp1=SAPK-10313INCCEE
can you help me please?

Hi Adrian,
Please be informed that "SAP ERP 6.0 Upgrade" is to deal with problem during upgrade/EHP installation/SP implementation using
SAPup, EHPI, SPAM/SAINT tool.
I checked on SMP, package SAPK-10313INCCEE has already been released.
I think you can create a message with component XX-SER-SAPSMP-SWC to sap on http://www.service.sap.com asking for help.
With Best Regards
Julia

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