I can't download Elements 13. It said an error occurred. I downloaded a trial of Lightroom and it worked. However, when I bought Lightroom, it doesn't download.

I can't download Elements 13. It said an error occurred. I downloaded a trial of Lightroom and it worked. However, when I bought Lightroom, it doesn't download.

Which operating system are you running on?
We might be able to help with Photoshop Elements but lightroom has it's own forum
Photoshop Lightroom
It would be useful if you could give us any error message you are seeing.
Are you trying to download Photoshop Elements from here
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
For Lightroom, you need to say if you have bought the standalone version or the cloud version.
Brian

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