I can't download iLife updates with an Apple ID without creditcard attached.

HI, a customer recieved a new iMac 27" and they can't download the iLife Updates via App Store with an Apple ID without a creditcard attached.
While reviewing their account asks for a credit card or a redemption code but they don't want to add a credit card. (FYI we are in Argentina).
Thanks in advance for any help.

I have made an account with as payment option 'none'. However I already selected this when registering the account.
Edit:
Open iTunes.
Go to Store > Show account (authenticatie) > Payment options, select edit on the right > There should be an option 'None'.

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