I can't download Illustrator after purchasing

purchased Illustrator, monthly subscription
following instructions in email on how to download, not working
when the download manager comes up, it says "ILLUSTRATOR - INSTALLED"
my email is [email protected] please respond there

You can download the trial version of Illustrator CS6 and while installation click on "Start My Subscription" Or in the serial number screen you will be able to see "License this software" Please click on "License this software" and sign-in, the subscription will be activate.
Please use the link to download the trial version Adobe Illustrator : http://www.adobe.com/cfusion/tdrc/index.cfm?product=illustrator&loc=en_us&promoid=DJDUV

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