I can't download itunes.  It says I am missing apple support.  What do I need to do?

When I go to download ITunes to my PC running Windows 8 it gets all the way to the end and says I am missing Apple support.  I must re-install and install again. I have done this and still no luck.  I have also tried installing through Firefox and it didn't work.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the above steps haven't helped try installing:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes, or roll back to:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
as appropriate.
tt2

Similar Messages

  • HT201272 A few songs from my old purchase is not available for download. It shows as purchased but I can't download it. Please help me resolve this problem, what do I need to do to enable download for all my purchased songs/movies etc. - Avinash

    Hi,
    A few songs from my old purchase is not available for download. It shows as purchased but I can't download it. Please help me resolve this problem, what do I need to do to enable download for all my purchased songs/movies etc.
    - Avinash

    The purchases are probably hidden:
    http://support.apple.com/kb/ht4919

  • Can't download itunes because haven't got access to support key

    I can;t download itunes because I don't have access to support key.

    Sorry, that was just a test to make sure that the only thing that needs to be done is fix that registry key problem, however it still needs fixing. If you reboot you'll find that the iPad is no longer picked up.
    Try this:
    1. Please triple-click on the relevant block of text below to select it and then press CTRL+C to copy it.
    32-bit system
    cmd /k REG ADD HKLM\Software\Microsoft\Windows\CurrentVersion\Run /v iTunesHelper /t REG_SZ /d "\"C:\Program Files\iTunes\iTunesHelper.exe\""
    64-bit system
    cmd /k REG ADD HKLM\Software\Microsoft\Windows\CurrentVersion\Run /v iTunesHelper /t REG_SZ /d "\"C:\Program Files (x86)\iTunes\iTunesHelper.exe\""
    2. Press the WinLogoKey+R to open the Run... dialog.
    3. Paste the text into the box with CTRL+V and then press enter/return. Overwrite the value if prompted.
    If there is an error please post back the exact text.
    Should you get an "Access denied" error and you know your way around Regedit you could take a look at the current permissions of the Run key and make sure that you have Full Control. This is what I see...
    I have full control since my standard login is a member of the Administrators group which has full control.
    tt2

  • I cannot download itunes- it says service mobile device cannot start- what do I do?

    I am unable to download the newest version of iTunes. I uninstalled it and tried to reinstall. Now it says that my Mobile Device cannot start- check to see if I have sufficent privlidges to access. What do I do? I cannot get itues to work on any of my computers.

    I've run into several machines lately having this issue and the
    "Runtime error Program: C:\Program Files\itunes\itunes.exe R6034 An application has made an attempt to load the C runtime  library incorrectly. Please contact the applications support team for more information"
    error.  Pretty much the troubleshooting steps everyone gives are correct, but I think they're missing some details.
    Also these steps fix the apple mobile device service not starting during the itunes install.
    From my recent experience do the following to resolve the issues.
    1. Uninstall Itunes, Apple Mobil support, Bonjour, Apple Software updater.
    2. In c:\program files and c:\program files(x86) make sure that all apple, itunes, and ipod related directories are deleted.
    3. In c:\program files\common files and c:\program files(x86)\common files make sure all apple directories are gone.
    Restart the computer and reinstall itunes.
    Good luck!

  • I can't download itunes to my windows 7 computer. It gives me a error 0x800736fd.  I tried all the troubleshooting that apple recommends online. What else can I do?

    I can't download itunes to my windows 7 computer. It gives me a error 0x800736fd.  I tried all the troubleshooting that apple recommends online. What else can I do?

    Hi there AAA87,
    Welcome to Apple Support Communities. 
    It sounds like there’s an issue downloading iTunes on your PC, even after trying some recommended troubleshooting suggestions. I’m not sure which suggestions you’ve tried, so if you haven’t already, try the troubleshooting suggestions in the article linked below. 
    iTunes: Downloading iTunes for Windows using Internet Explorer - Apple Support
    Good day,
    -Jason

  • Can i download app from app store without having apple id?

    can i download app from app store without having apple id?

    No, you need an App Store account, which is automatically an Apple ID.

  • Can't download iTunes to my PC. Message says "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services."

    Can't download iTunes to my PC. Message says "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services."

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • I've just got a new Dell with windows 7.  When I try to download itunes it says the windows installer can't be found

    I've just got a new Dell with windows 7.  When I try to download itunes it says the windows installer can't be found

    When your username includes a Charakter like "acson te graf" zhere is a Problem for Windows to find your installiert-Files. Yust Build another Username like "Dummy", give admistration rights, change to this user and install iTunes on this accout. Now you can Return to your Old account an use iTunes.
    I am still surching how to change the username in Windows but still no idea.

  • I can not download itunes 10.5 when i am downloading it comes in a window and says this message saying i can't download it because of somthing i don,t have on my pc(- help!!!!!

    HELP I CAN NOT DOWNLOAD ITUNES 10.5 WHEN I AM DOWNLOADING IT A WINDOWS COMEST UP SAYS I CAN NOT DOWNLOAD ITUNES I NEED HELP PLEASE PLEASE PLEASE

    HELPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
    PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP PPPPPPP
    PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
    PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
    PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP

  • Can't download itune 10.5. it says window installer error occurs while i was installing . what should i do???

    can't download itune 10.5.
    it says window installer error occurs while i was installing it.
    what should i do?? i tried everything. i just can't download it.

    I have the same problem, PC with windows 7 and 64 bit.  Don't know how to fix yet

  • I can't download iTunes to my vista computer. Error message says that computer is not connected to internet, when it is.

    I can't download iTunes to my vista computer. Error message says that computer is not connected to internet, when is is. Firewall allows iTunes.

    This is a common issue, temporarily disable the Anti-Virus and Firewall software on the laptop. 

  • Whenever i try and download itunes it says it cannot read from specified device, what can I do?

    Whenever I try to download itunes it says it cannot read from specified device, what do I do?

    Honestly, these are WAGs but they're all that I can think of.
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • Everytime i download itunes it says some of my registry keys for copy cds are not there , why can i not get it to download correctly

    every time i download itunes it says some of my registry keys are missing. i tried downloading again but same thing happens. what can i do to fix this.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
    tt2

  • I can't download itunes, I click the download button on the website, it says thank you but nothung has actually happened.

    I can't download iTunes on my laptop on windows. It says thank you for downloading but nothing actually happens.

    It seems that in some cases the scripts on Apple's site that are intended to query your system to offer the appropriate installer don't work as intended, taking you straight to the "Thank you for downloading" page.  Depending on the edition of Windows you are running, there are three variants of the most recent version of iTunes, with direct links to the installers as follows:
    iTunes 12.1.2.27 (32-bit) - iTunesSetup.exe
    iTunes 12.1.2.27  (64-bit) - iTunes6464Setup.exe
    iTunes 12.1.2.27 (64-bit "for older video cards") - itunes64setup.exe
    The third of these - which is actually the 32-bit application with a 64-bit installer - should be used if you get a warning about video card incompatibility when you install the standard 64-bit version, but also may resolve issues with playback, QuickTime compatibility, and problems with some third-party applications (including Outlook).
    See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation.

  • I have a windows laptop and i cant download itunes, it says it will take a few days then a minute in it will just say you can not download, i could download the old itune no problem so what should i do

    my brother told me that mac does this because they want people to buy new laptops that our theres, my laptop is only a year old, i want to download itunes because i just got an ipod, please help i really need itunes

    Sounds like it also could be your gpu and/or memory. My previous mbp (2007) went through something similar in terms of symptoms, but the lines were more pinkish/purplish, and the cursor arrow turned into a large block of lines. Had new motherboard and 1 ram stick replaced, and now its fine.

Maybe you are looking for