I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What can I do?

I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What does that mean, and what can I do?

Try starting in safe mode, holding the Shift key while your computer is starting. After starting in safe mode, open the App Store and download Mountain Lion

Similar Messages

  • TS1702 how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space

    how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
    Thanks

    You can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
    Freeing Up Space on The Hard Drive
      1. See Lion/Mountain Lion/Mavericks' Storage Display.
      2. You can remove data from your Home folder except for the /Home/Library/ folder.
      3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
      4. Also see Freeing space on your Mac OS X startup disk.
      5. See Where did my Disk Space go?.
      6. See The Storage Display.
    You must Empty the Trash in order to recover the space they occupied on the hard drive.
    You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
    Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

  • Can't download mountain lion from app store, shows error message: retry/cancel and starts from begining

    can't download mountain lion from app store, shows error message: retry/cancel and starts from begining,
    I alreasy paid for it
    Can I get a direct download link other than from app store

    Try opening the Terminal utility in your system and running the following command to open the system's caches folder:
    open $TMPDIR../C
    Then locate and remove the folder called "com.apple.appstore" and then try relaunching the App Store and downloading the installer again.

  • Everytime I try to purchase Mountain Lion from the App Store it tells me that iTunes has changed their terms and agreements and I need to first read and agree to them before I can proceed. It never pulls up the terms and agreement window to read?

    Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • I can't download mountain lion, it says the product distribution file cannot be verified

    When I try to download it in the app store it gives me the error "the product distribution file cannot be verified. it may be damaged or not signed"...any help???

    Try this
    https://discussions.apple.com/message/19014576#19014576

  • Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?

    Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?
    regards,
    [email protected]

    If you go to System Preferences > Network do you see other networks listed on the left panel?  Is the lock in the lower left corner closed?  If not, highlight your network, then close the lock so you block other networks.

  • I have just purchased this os x mountain lion from my app store and it will not finish loading

    i have just purchased this os x mountain lion from my app store and it will not finish loading

    If you mean the DL appears to be stalled give it about half an hour, if there's no movement restart and the DL should pick up from where it left off.

  • When I try to open the App Store it tells me that it can't connect. What can I do?

    When I try to open the App Store it tells me that it can't connect. What can I do?

    Try here. See if there is something that will work for you.
    Can't connect to the iTunes Store - Support - Apple
    Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight

  • Can't download a purchase from Mac App Store

    I recently bought OSX Lion and redeemed it through the Mac App Store. When I go to my purchases, I see it there and I click the download button, but it doesn't download. The little spinning gear shows up for a few seconds in the top left corner and then it stops and nothing happens.
    I currently running Snow Leopard on an old white Macbook that I got in 2007. I'm pretty sure this is the last update I can do for my operating system.
    I downloaded Hands Off! but that didn't do anything, and I've tried resarting my computer but that isn't doing anything either....
    Help?

    I have a friend in the same boat - she just got a used Mac and I am her "helper". It's a mid-2010 iMac, on 10.6.not sure. LOL I was walking her through a purchase on the App Store and when she clicked the price and then buy/get, nothing happens. No drop down window that pops into the main window where you can enter your Apple ID or create one if you don't have one. I had her establish her Apple ID and get that party started, still nothing. Hard to find anything else out there on the web for solutions.
    She's friends with the people that had the Mac before and they did do some cleaning up the hardware prior to giving it her, but nothing is obvious about fixing this issue. I asked her to double check with the friends. Glad to know that she's not the only one with this problem.

  • Can't download Mountain Lion from AppStore

    Hello communitie
    Well I keep it short ....
    Bought Mountain Lion in March 2013 with my new iMac27" --> verry happy
    Now I'd like to update my old iMac 24" from OS X 10.6.8 to Mountain Lion, but I can't !!!  --> unhappy
    If I try to load it from App Store, I'll just recieve the message "This product is not available in the Swiss App store at the moment. --> very unhappy
    Going to the apple support site, I'm able to order Mountain Lion for 20.- sFr.  --> angry
    What's wrong here ..... ?
    Thanks for any feedback, I'll go for a beer
    cheers Stefan

    If your new iMac27" shipped with Mountain Lion installed, it is only licensed for that Mac.
    You would need to purchase ML for your old iMac 24", if it is capable of running it.
    http://store.apple.com/ch-fr/product/D6377ZM/A/os-x-mountain-lion
    However, if your iMac 24" meets the specs for ML, it also meets the specs for Mavericks, and Mavericks is free.

  • Can't download mountain lion from app store

    when i clicked to download button in purshased tab
    a message displayed 'an error occured'

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Every time I try to download Netflix in my iPad from the apps store it tell me that they can't connect to iTunes store. How can' I fix it?

    Every time I try to download nextlix on the new iPad it tells me I can't connect to iTunes. Y is that? And how can I fix it?

    Lt Chu
    You can buy an iTunes card and redeem it at the on-line store.
    Cheers

  • Can't download mountain lion software...when I press buy it does nothing.  Also cannot update other apps

    When trying to buy mountain lion, nothing happens.  I also cannot update other apps.  What am I doing wrong?

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • I bought an iTunes Card but i can't install OSX Lion from Mac App Store why?

    I bought a 25 euros iTunes Card but I can't install OSX Lion why? Could you help me and show me all the passages to downlad lion? please..

    Do software update,then go mac app store and sign with your apple id,you need redeem your itunes card so click redeem and enter the code.
    Then click buy and after enter your password it shall start download.What's the problem?

  • After one week of using Garageband, a exact copy of the app appeared. I deleted the copy but the also original app was deleted. When I try to downloaded from the App Store again, it appeared that the app has already been accepted but I can´t find the app

    It appears that it is in the purchases list, but it is not there, HELP

    The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
    Now-  "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
    Message was edited by: Apple I0S Help Team

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