I can't download my app from icloud

I tried to re-download my facebook messenger app after it updated because it would not let me open it (just like every other app that updates on my phone). when I tried, it said i needed to sign in and verify my billing information. I did so and it said "my purchase was declined". I don't understand what is going on because 1. it is a free app that I am just re-installing and 2. my card is perfectly valid. can someone please help me resolve this?

you possibly have an overdue balance. it could also be because your billing information is wrong. check those and if it isn't resolved, call apple

Similar Messages

  • HT5622 Hi, can you help me for my payment account? It's always show " Your payment method was declined..." How can I fix it? There's only 3 to choose fpr Visa, Master Card and Amex.. But doesn't have "None".. I can't download any apps from app store :(

    Hi, can you help me for my payment account? It's always show " Your payment method was declined..." How can I fix it? There's only 3 to choose fpr Visa, Master Card and Amex.. But doesn't have "None".. I can't download any apps from app store

    http://support.apple.com/kb/ht1918

  • How can i download an app from iTunes store, that exists just in a "swiss store". Because my account isn't allowed to download apps from other stores than a slovene. ???

    how can i download an app from iTunes store, that exists just in a "swiss store". Because my account isn't allowed to download apps from other stores than a slovene. ???

    You have to be in a country, and have a billing address in that country, to download from its store. You can try requesting that the app be added to the Slovenia store, but unless the app's developer/rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html

  • I can't download any app from cc

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    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -AND JUST FOR MAC USERS - Some 10.9.3 links
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • I can't download PDF's from iCloud.  Everything else downloads fine.  Any suggestions?

    I can't download PDF's from iCloud.  Everything else downloads fine.  Any suggestions?

    Ok, and is this on your Mac in the native Mail application, or on your Mac using iCloud webmail at http://www.icloud.com/ in a web browser? If the latter, which web browser?
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    What happens exactly when you try to download/view these PDFs? Any error message?

  • I can't download any apps from the appstore.

    I can't download any apps from the appstore. I try to push the 'free' button and it won't do anything. The 'ratings' button won't work either. They literally don't do anything. I checked with those in my family who have iphones, and they are having the same problems.

    Did you try force quitting the app?
    do any of your applications have trouble connecting to the internet?

  • I can not download my apps from my mac to my iphone 4s since it had the newest update in 2013

    I can not download my apps from my Mac since I have updated my iphone 4s to your new version in 2013 my vesion of my mac is 10.6.8 please help!!
    thanks

    Your reply is not very easy to read due to the lack of punctuation.
    You have the left-hand sidebar enabled (option-command-S on a Mac), and you've connected and selected the phone on that sidebar and are using the Apps tab on the right-hand side of the screen to select which apps to install e.g. from http://support.apple.com/kb/PH12115
    And clicking 'install' next to the apps that you want to install and then 'apply' at the bottom right of the screen doesn't install them onto your phone ?

  • Can not download the App from App Strore

    I don't know what's going on that I can not download the app from App Store using my iPad2.
    but I can download the app from App Store using my iphone 3S.

    Hey you are not alone. I have exactly the same problem, cannot download to ipad2 but can download to iphone4S. I see a lot of people complaint about this in other discussion threads. Some dated back to January 2012. Apparently Apple has not done anything about it and the problem is spreading to more ipad users now.

  • I can't download any App from the App Store with my iPad 3.

    I can't download any App from the App Store with my iPad 3. I get always the Message: Connection to the iTunes Store is unavailable.

    http://support.apple.com/kb/HT1311

  • HT201304 I can't download any app from App Store cuz every time I put my password it's ask about it again, and it's rebeted ?

    I can't download any apps from App Store, every time I go there I put my password it's returned to ask me about my password again & it's reverted every time I do it don't know why ?

    First, try resetting your iPad:
    Hold both the Home button and the power key down for 10 seconds or so until the Apple logo appears.  Let go promptly when it does appear and then wait another 20 seconds or more for you iPad to turn back on again.  This will not cause any loss of date or change any settings.
    See if it works after that.

  • HT5622 I can't download any app from app store whit my apple id

    I can't download any app from app store whit my apple id. Do you have any suggestion for me?

    What is the error you get when you attempt to download an app from the app store?

  • I can't download the apps from the pc to the ipad., I can't download the apps from the pc to the ipad.

    I can´t download the apps from the pc to the ipad.  This problem appeared some time ago,  not from the very beginning.  When I connect the ipad to the pc it shows as if everything is ok, but when I disconnect it, the apps are not downloaded

    Ok, well I went to do what you just said, and there was no need to do so. I already had both devices ON. They should have communicated with each other up to this point. That being said, I will go into the store like you recommended and have them sync it and pose more questions to them. I better write them down too! Thanks!

  • How to download fresh app from icloud

    Hi,
    I have some question.
    I would like to download an app which I have ever downloaded it (so app store force me to download from iCloud service)
    However, previous saved data also being downloaded together with the app.
    How can I download the app without downloading its previous data?
    Thanks in advance for all comment.
    Taiga.

    You would have to do some research to find an app that is specifically desiged to sync data with iCloud and provided a companion application that would run on your laptop.  As an example, if you have a Mac, you could use the Reminders app for this, as it supports iCloud syncing and is built into the latest version of OS X.

  • Can't download paid apps from Ovi Browser

    Hi,
     I am not able to download paid apps from Ovi Browser. I am using Nokia X6.
     Here are the more information about my device
    1. Device -> Nokia x6
    2. Operator -> Idea, TATA DOCOMO, Airtel, Reliance(3G)
    3. Locatioin -> India
    I tried to download paid apps using all these oprator connection.For Idea, TATA DOCOMO, Airtel i am not able to view the Best Sellers option in the Deivce Ovi Browser. When I change the SIM card and put Reliance I can see the Best Sellers option in the ovi borser, but then I click on the Best Sellers option it says "There is no paid item for this category".
    I am trying to download Application and Games.
    When I open the ovi store in my PC I can see the paid application and game listed there, but not from my Device Ovi browser.
    somnathbanik

    @blanquito
    Presumably applications causing issue are those dependent upon Qt?
    Happy to have helped forum with a Support Ratio = 42.5

  • I can't download paid apps from the AppStore?

    My payment information is completely up to date and I used an iTunes card, too. I can download free apps without a problem, and can purchase music from iTunes, but can't purchase any apps from AppStore. What's going on?

    Did you try force quitting the app?
    do any of your applications have trouble connecting to the internet?

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