I can't download OS X Lion from the purchases tab in app store

I bought a "new" used imac running Snow Leopard. I want to upgrade to OS X Lion that I have purchased in app store. I can see it in the list, but when I click on download, it keeps telling me to sign into the account you used to purchase it.......ummm I am...that's why I can see that I purchased it

Hi,
No, it is picking up my Apple id. I have re-entered it several times. It shows all the apps that I have purchased. It was a clean install, and I used Migration Assistant to move things over from my MacBook Pro. If I click on download on my Macbook Pro in the app store, it wants to re-download the app, which is strange in itself. I don't have any system discs with it. Although I do have a original disc of Snow Leopard. Just seems odd to me that I can't download Lion, but I can buy ML.
Somewhere on a thread, I found where it says you can hold down the option key while clicking on purchases and that will be a work around....not for me.
And of course you can no longer purchase Lion, (even though I already did). It does give me the option to purchase Mountain Lion though.

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Sorry to hear you are having issues with your iTunes Store purchase. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
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Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
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I can't download OS X Lion from the purchases tab in app store

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