I Can't Download Premiere Elements 12 even though I JUST bought it!!!

So I downoaded the $149. package of Elements Photoshop AND Premiere.  It came as one download but yet only Photoshop is viewable and opens on my computer.  I can not find the video editing software Premiere anywhere and when i view the My Account page on Adobe it just says "unavailable" next to Premiere, yet has "Download" next to Photoshop. 
HELP PLEASE!?!?!?!?
Jordan
(and of course they want freaking $39. to answer their phone and speak to one of their customers!  Who does that!?!)

Try contacting them using chat:  http://www.adobe.com/support/chat/ivrchat.html
One thing that might be at issue... is your machine 64-bit?  If not, that might explain why it is not being offered for download.  Premiere requires 64-bit support.

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