I can't download purchased tv shows in itunes

I have purchased tv shows that are in icloud. On my iMac when in iTunes the cloud is greyed out. I can't download it. In iTunes I see the same thing, its there and available for download but i can't do anything with it. I've signed out and back in. What else to try?

Restart the iPad. Hold down sleep and home buttons until Apple logo appears and try to open Videos App again.

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The bad thing of course is that by automatically updating, I lost some of my songs from my old hard drive, but it was worth it.
Good luck.

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Can't play purchased TV Shows on ITUNES

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Can't get purchased tv shows from itunes to my ipod.

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bmandatory wrote:
Not understanding, when i go to my tv shows tab, it brings up the ones that i have purchased, not sure where i go to change the sync settings... thanks!
Connect your iPod to iTunes. The display should change to show the Summary tab for the iPod. On the TV Shows tab there is a section that reads Sync all/X most recent/all unwatched/ etc... episodes of all/selected TV Shows/playlists. Make your choices here...
tt2

I can't download purchased TV shows to my iPad

Hi,
Hope someone can help, this is driving me up the wall...
I purchased a TV series in iTunes on my iMac. I'm going away and want to transfer this show to my iPad. I first tried syncing it from the mac to the iPad but its in a different format (m4v not mp4) so I'm guessing thats why it didn't work.,
If I got the the itunes store on the iPad I can see the show under 'purchased', the cloud icon is next to it but is greyed out, I tap it and nothing happens. I've checked that there are no age restrictions set on the iPad, they are all disabled. How the **** can I get this on the iPad? Strangely I can download it on my iPhone using the same method, but I don't want it on there.
Why they make it so god **** fiddly to do such a simple thing is beyond me.
Furthermore, I added a few movies that I converted to mp4 myself, that all went ok, then I realised I'd forgotten one so added that to itunes, selected it and transferred that over. All the other movies then vanished and were replace by the new one?? What the **** is going on? I check in the summary tab 'manually manage music and videos', hit apply, sync them over, when I go back to the summary the box is now unchecked again?
I've had Apple stuff for years but when you end up spending hours of your life trying to solve ridiculous problems that shouldn't happen in the first place I'm seriously thinking of jumping ship.
Thanks

There is a 50 meg download limit per file over 3G/4G, so if they are larger than that then you will need to find a wifi network - the limit can only be raised by Apple with the agreement of the phone companies.

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I have a windows pc. How can I download purchased items which have become corrupted on my PC. I can't use iCloud without an Apple device. I have gone into purchased but next to each title it merely says 'downloaded'. I need to download them again. It will cost a fortune to re-purchase the corrupted music!

I tried that but it just shows 'downloaded'. There is no little cloud next to that wording. On an Itunes help page it shows a 'library icon' once you have logged in but that does not appear on my version of ITunes which is 11.1. I have lost so many peices of music! Is this some ploy by Apple to get you to buy them all over again?? Thanks for you response, if you can think of anything else I would be most grateful

How can i watch purchased tv shows which are stored on the cloud on my laptop?

how can i watch purchased tv shows which are stored on the cloud on my laptop?

Hi Miriam1972,
Thanks for visiting Apple Support Communities.
You can use iTunes on your laptop to download the tv shows for viewing. See this article for the steps to download the shows:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Best,
Jeremy

I purchased tv shows from iTunes and keep getting a download error tap to retry.

I purchased tv shows from iTunes and keep getting a download error tap to retry. Why don't the shows download? What can I do?

Hello there Julfos,
I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
iTunes Store: Where can I download and sync my purchases?
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
Additional Information
If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
Restart your computer or device.
Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Perhaps even forgetting your home network and rejoining it.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
Or resetting your network settings.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
From: iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
All the very best,
Sterling

HT201272 I downloaded a TV show directly to my IPAD, how can I download that TV show to other devices on the same account without paying twice?

Title says it all...
I downloaded a TV show directly to my IPAD, how can I download that TV show to other devices on the same account without paying twice?

Whether you can re-download them for free depends upon what country that you are in - tv shows can't be re-downloaded in all countries. If they show in the Purchased tab in the iTunes app on your other devices, or the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes then you can re-download them. Otherwise you can copy them from your iPad to your computer's iTunes via File > Transfer Purchases and then sync them to your other devices.

HT1491 How come I can't watch purchased tv show on my ipad if not connected to Internet?

How come I can't watch purchased tv show on my ipad if not connected to Internet?

There are two kinds of content, streaming and downloaded. If your show is a streaming show you have to be on the internet to view it. (akin to you not being able to watch youtube videos without being on the net)
Downloaded files can be watched anytime (within the constraints of the DRM of course)

HT200109 Why do I have to re-download purchased tv shows?deleted

Why do I have to re-download purchased tv shows? It takes an hour to download a show I've deleted from my IPad. I live in Germany so I can't watch American Tv shows very often. I download the purchased shows from ITunes, then after a while delete from my IPad. As a result, when I want to watch tv on myApple TV I have to wait at least an hour for the show to download. Sometimes I don't have time to wait until it downloads. How can I save the downloaded version so I don't have to keep waiting?

You have iTunes set to delete the show(s) after some amount of time. This probalby needs to be done as they take up a lot of space and can quickly fill up your iPad or computer. When you bring up the show on Apple TV are you looking under "TV shows" or "Computer". If you want to view your local content you need to look under "Computer". Everything under "TV Shows" on AppleTV is streamed from iCloud. Last but not least even if you do have to stream it the show should start in less than a minute after it is selected unless there is a serisus network connection issue.

Automatic Downloads and Strange Error Message: "You can auto-download purchases on this computer with just one Apple ID every 90 days"

Hi gang-
Yesterday I noticed that iTunes on my iMac had not auto-downloaded several new songs that I had recently purchased on my iPhone.    In iTunes Preferences, under Store -> Automatic Downloads, I always have Music selected so all songs purchased from any device using my Apple ID normally download automatically.
To troubleshoot this, I double-checked my Preferences and sure enough, Music was de-selected under Automatic Downloads.   I then Selected it and clicked OK.   Here's where it gets weird and I get this error message:
This computer is already associated with an Apple ID. You can auto-download purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 84 days.
I read and re-read this message and none of it seems to apply to me.   I have only one Apple ID.   I am currently logged in with iTunes to that one Apple ID.   All my iTunes Music ever has been purchased with that one Apple ID.   I am not trying to associate this computer or any other with a different Apple ID.
I logged iTunes out and then back in again and tried all the above- but same error message.
So, as it is now, I am unable to turn on Automatic Downloads in iTunes.
Anyone know what the heck is going on?
Thanks!
Dave

Hey gang-
Okay, this gets more and more bizarre.   I sent a support email to Apple and basically they said "...it seems that someone else associated your Mac with their Apple ID. That's the reason your purchases won't download."
Yikes!   My wife and I live alone- and we have exactly one and only one Apple ID.    Would somebody have needed physical access to my iMac to do that?
Support then said "You can view which devices or computers are currently associated, remove unused devices or computers, and see how long before they can be associated with a different Apple ID from the Account Information page in iTunes on your computer."
Okay- so I logged into My Account in iTunes.   On the list of associated devices, my own iMac is NOT on that list.   But I am logged in under the same Apple ID I've had for years on that iMac.
So my big question right now is...if my iMac (that I've owned for 5 years) has somehow been dis-associated from my Apple ID, how do I find out what Apple ID it is associated with?
Thanks gang for trying to help me unravel a mystery.
Dave
PS- Here's an Apple Tech article on iTunes associations, but it doesn't really go beyond what we've discussed above:
http://support.apple.com/kb/HT4627

I can't download purchased tv shows in itunes

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