I can't download purchased TV shows to my iPad

Hi,
Hope someone can help, this is driving me up the wall...
I purchased a TV series in iTunes on my iMac. I'm going away and want to transfer this show to my iPad. I first tried syncing it from the mac to the iPad but its in a different format (m4v not mp4) so I'm guessing thats why it didn't work.,
If I got the the itunes store on the iPad I can see the show under 'purchased', the cloud icon is next to it but is greyed out, I tap it and nothing happens. I've checked that there are no age restrictions set on the iPad, they are all disabled. How the **** can I get this on the iPad? Strangely I can download it on my iPhone using the same method, but I don't want it on there.
Why they make it so god **** fiddly to do such a simple thing is beyond me.
Furthermore, I added a few movies that I converted to mp4 myself, that all went ok, then I realised I'd forgotten one so added that to itunes, selected it and transferred that over. All the other movies then vanished and were replace by the new one?? What the **** is going on? I check in the summary tab 'manually manage music and videos', hit apply, sync them over, when I go back to the summary the box is now unchecked again?
I've had Apple stuff for years but when you end up spending hours of your life trying to solve ridiculous problems that shouldn't happen in the first place I'm seriously thinking of jumping ship.
Thanks

There is a 50 meg download limit per file over 3G/4G, so if they are larger than that then you will need to find a wifi network - the limit can only be raised by Apple with the agreement of the phone companies.

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