I can't download purchased TV shows to my iPad
Hi,
Hope someone can help, this is driving me up the wall...
I purchased a TV series in iTunes on my iMac. I'm going away and want to transfer this show to my iPad. I first tried syncing it from the mac to the iPad but its in a different format (m4v not mp4) so I'm guessing thats why it didn't work.,
If I got the the itunes store on the iPad I can see the show under 'purchased', the cloud icon is next to it but is greyed out, I tap it and nothing happens. I've checked that there are no age restrictions set on the iPad, they are all disabled. How the **** can I get this on the iPad? Strangely I can download it on my iPhone using the same method, but I don't want it on there.
Why they make it so god **** fiddly to do such a simple thing is beyond me.
Furthermore, I added a few movies that I converted to mp4 myself, that all went ok, then I realised I'd forgotten one so added that to itunes, selected it and transferred that over. All the other movies then vanished and were replace by the new one?? What the **** is going on? I check in the summary tab 'manually manage music and videos', hit apply, sync them over, when I go back to the summary the box is now unchecked again?
I've had Apple stuff for years but when you end up spending hours of your life trying to solve ridiculous problems that shouldn't happen in the first place I'm seriously thinking of jumping ship.
Thanks
There is a 50 meg download limit per file over 3G/4G, so if they are larger than that then you will need to find a wifi network - the limit can only be raised by Apple with the agreement of the phone companies.
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Yesterday I noticed that iTunes on my iMac had not auto-downloaded several new songs that I had recently purchased on my iPhone. In iTunes Preferences, under Store -> Automatic Downloads, I always have Music selected so all songs purchased from any device using my Apple ID normally download automatically.
To troubleshoot this, I double-checked my Preferences and sure enough, Music was de-selected under Automatic Downloads. I then Selected it and clicked OK. Here's where it gets weird and I get this error message:
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Okay, this gets more and more bizarre. I sent a support email to Apple and basically they said "...it seems that someone else associated your Mac with their Apple ID. That's the reason your purchases won't download."
Yikes! My wife and I live alone- and we have exactly one and only one Apple ID. Would somebody have needed physical access to my iMac to do that?
Support then said "You can view which devices or computers are currently associated, remove unused devices or computers, and see how long before they can be associated with a different Apple ID from the Account Information page in iTunes on your computer."
Okay- so I logged into My Account in iTunes. On the list of associated devices, my own iMac is NOT on that list. But I am logged in under the same Apple ID I've had for years on that iMac.
So my big question right now is...if my iMac (that I've owned for 5 years) has somehow been dis-associated from my Apple ID, how do I find out what Apple ID it is associated with?
Thanks gang for trying to help me unravel a mystery.
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PS- Here's an Apple Tech article on iTunes associations, but it doesn't really go beyond what we've discussed above:
http://support.apple.com/kb/HT4627
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