I can't download the software for my macbook pro. Help?!

I got my notebook this summer and I am terrible with electronics. I am unable to update my macbook pro and there are many things I am unable to do because of it. I have tried everything but it always says it is unable to save. Please, if anyone knows how to help please do!

What are you trying to update?  Where are you downloading the software?  What apps?  Maybe your hard drive is full, but I would expect a different notification.

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