I can't download upgrades or new Adobe softwares

Sorry, I am an italian user, I work on a iMac27 2010 with OS X Yosemite, I can't download upgrades or new software with my Creative Cloud account, I have a message: Errore di download. Please, help me

Are you getting download error on Creative Cloud "Apps" tab.
Then try below steps once.
click Gear icon on the top Right corner and Quit Creative Cloud App
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type  exactly ~/Library and click on Go  ( make sure to open ~/Library not /Library. There will be two Library folders )
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Then relaunch Creative Cloud App and check.

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