I can't erase all data and content from my iPhone 4s. It says iCloud account not verified, when it only asks for my Apple ID to erase all data and content.
It's really been puzzling me, I've never logged in the Apple site on a laptop before - I have been getting the same message 'Unable to verify iCloud account' every time I try and erase all data and content from my iPhone 4s. When I go to iCloud on my laptop and sign in using my Apple ID it signs me in. These are the same log in details I am prompted for when trying to erase all data/content from the phone. If anybody could point me in the direction that would be really appreciated. Thanks
Hi.
Yes, I recently changed my Apple ID password - around 2 weeks ago when I bought the phone.
Does anyone know if you need to do the IOS update to be able to restore all data and content? I have not installed the new update on either of my iPhone 4S's yet.
The phone I am trying to reset was sold to me by a friend and when it was it had already been reset and it was on the language selection screen.
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