I can't erase my old iPhone - help!

I am trying to erase my old iPhone 4s however when I go to erase all contemy and settings, or prompts me to enter my Apple ID Password which i enter but then it says there was an error connecting to icloud and option of cancel or retry but just keeps going round in circles! I want to sell my phone but can't when everything is still on it!
PPlease help!!
Emms x

What to do before selling or giving away your iPhone, iPad, or iPod touch

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