I can't fax from my Photosmart 7510.

Please e-mail me at {Personal Information Removed} my old e-mail no longer works.
I am set up with eFax and ePrint, but I cannot fax from my Photosmart 7510. What do I do?

Hello again thelids,
Please for your privacy, do not post any iformation that can identify you, such as email addresses, or phone numbers. Now if you will go here and follow the steps under "Send a fax" it will tell you how to send a fax via eFax. Honestly it is pretty much the same as sending a fax the traditonal way. Just touch eFax, dial the number, put want you want to fax on the glass, or through the feeder no top, and start the fax. If you need anymore help, let me know.
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Can't fax from computer

My new Officejet 5740, purchased 11/15/14, worked fine until February 2015 – no problems with any of its functions, including faxes.
That was about the time I switched from a wireless connection to a USB connection, and since then outgoing faxes cannot be sent from the computer, although they can be sent from the printer using the LED screen. There is no problem with incoming faxes.
Sending from the printer with the LED screen is an error-prone nuisance compared to the convenience of using the computer. Protracted discussions with HP Tech Support have been no help. The Techs seem to think I should just give up and use the LED screen on the printer.
After trying unsuccessfully to send an outgoing fax using the computer, the Fax Status window pops up indicating "Spooling…" as the status of the fax, and it never goes any further.
Is it possible that my changeover in type of connection from wireless to USB has caused the problem? Do I perhaps need a different driver? If so, where do I go to download one, and what do I ask for? Thank you.
This question was solved.
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Thanks very much for the detailed instructions for fixing my outgoing fax problem. Because the instructions involved a number of steps, I hesitated to launch into them until I had the necessary time to go through them carefully. I was about to do so tonight, but before starting I tried once more to send a fax from my computer.
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HP OffiectJet Pro 8600 can't fax from PC.

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Hi I hope you are doing well and welcome to the HP forums
Try this utility Go here
Let me now the if it shows any errors i will do my best to help you getting it to work propertly.
Hope this helps;
RobertoR
and remember. . .
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Hello , Welcome to the HP Support Forums!
I understand that you would like to fax from your HP printer. I would like to assist you today with properly configuring and sending faxes on your machine. However, I do need to know what HP All-in-One Printer you're using? Once I know which printer you are using I will be able to guide you to a solution for this fax issue. I look forward to hearing from you!

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Hi @wiszard
What kind of hotspot are you using? HP Printers are designed to work with 802.11 WiFi networks, thus connecting to the Hotspot may not work.
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Once the WD is enabled, open your network settings on your computer and choose the printer network, it will look like a variation of the printer name.
If you would like clarification or have any questions I would be happy to help.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Hello @Lowellavery,
Welcome to the HP Support Forums!
I understand that since switching to a VOIP phone line you have not been able to fax with your HP Officejet Pro 8600 e-All-in-One Printer. I would like to offer assistance today with resolving this issue.
Now, just so you are aware, faxing is old analog technology. Nowadays phone companies use digital lines. Digital lines are OK to use, but there is a lot more static noise and interference on those lines that cause fax communication issues. Also, the transmission rates on digital lines is much faster than analog. The faster transmission speeds can cause fax packets to be lost. This loss in fax packets will also result in fax communication issues. While the fax machines are designed for use with traditional analog phone services, there are settings that we can adjust on your fax machine to eliminate as much interference on your VOIP line as possible. Please follow the steps below to adjust the fax settings.
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- Source
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
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Hello Shape7
For this specific issue you are having with your free E-Fax service, I would highly recommend calling HP's Cloud Services.
See this post for the contact information you will need: HP Cloud Services
Have a great Tuesday
R a i n b o w 7000I work on behalf of HP
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Can I fax from my mac?

I know that in the printing dialog there's a fax PDF option but I've tried several times and all I get in "waiting for modem to become available". I'm connected to the internet via airport so my modem isn't busy. Has anyone used a mac successfuly for faxing? how?

Tiger's fax is unusable for me and many others.
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Hello @BM84 ,
Welcome to the HP forums.
I understand that you are getting an error message from your Photosmart 7510.
I would like to help.
For the web services portion, you could try setting a manual DNS.
I find Googles DNS works well with the printers.
Primary: 8.8.8.8
Secondary 8.8.4.4
The following post by happytohelp01 has the steps to set this up with pictures,
Efax 7510 still won't work after turning off/on ePrint several times
If you still can not get the eFax to work, please check the following post by PrintApper.
eFax users - please read
Please call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
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Photosmart 7510 wont print black

Help!!! on my last tax forms for my business and I can't get the black to work even with a new cartridge!!! screen shows a full black but when i print a report for the ink it shows nothing!!! i have to have my printer fast!!!

Hello there! Welcome to the forums @flakeylady
I read about the black ink not printing from your Photosmart 7510, and I wanted to write you with my suggestions.
First try troubleshooting the problem by using this guide: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 7510 e-All-in...
If you still cannot print in black when the troubleshooting is done, please call us to see about your printer replacement options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp photosmart 7510

After scanning from my Photosmart 7510 to my iPad via the HP AiO Remote app for months, I suddenly cannot scan. The printer sounds like it is scanning and "Processing..." shows on my iPad and control panel but the scan never completes. The print function works. The Wireless Network Test Results says everything is fine. I've tried unplugging everything to clean out old commands. Upon reconnection, it still won't scan.

Hi Olvera,
Welcome to the HP Support forums. I understand that you are no longer able to scan using HP’s AiO app on your iPad from your Photosmart 7510 printer.
To better assist you, would you please provide some further information:
Is the printer plugged directly into a wall outlet? If not, please plug the printer directly into a wall outlet and try to scan again.
Are you able to make a copy from the front panel of the printer?
Are you able to print a status report from the front panel (steps are listed)?
On the printer control panel, touch (►), touch Setup, and then touch Tools.
Touch Printer Status Report, and choose OK.
During your trouble shooting have you uninstalled and reinstalled the HP AiO app? If not, please uninstall the app and then reinstall the app. You will need to request a new activation code for the app.
Thank you.
Regards,
Happytohelp01
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I work on behalf of HP

I can't fax from my Photosmart 7510.

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