I can't find a movie I know was in the US iTunes Store...

I have been gradually switching my movie collect from DVD to iTunes.  When I want to download the complete Harry Potter set, all the movies were there except the Half-Blood Prince.  I know it was sold in the US iTunes Store last year when it was released on video, but now it is no where to be found.  Yet, it can be found on other iTunes stores like Canada, where my iTunes account can't be used.
I sent a message to iTunes Support, but they, for some reason, keep sending me to the New Zealand Store.  I can't buy there, and I am not going to spend more money on the video there even if I could.
Does anyone know how I can get better support for the iTunes Store?  I know this may seem odd to pursue this, but this must be a mistake in the US store. How could a video disappear?
Thanks,
Carl

Sometimes, something that was for sale last year is no longer for sale..  That is not unusual for the iTunes Store (or any other retailer). Sometimes there is a big complicated story behind it, but sometimes it just went off sale, or the owner decided to no longer use iTunes as a sales channel in the USA.

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