I can't find an app that is already downloaded and installed on my iPad. Can anyone help me?

My 5 year old has somehow hidden the Netflix app. It shows that it it installed at the app store but I cannot find the app anywhere however it is listed in the settings. Does anyone now how to find the app and get it back on the screen?

Is it hidden via an app age rating in Settings > General > Restrictions ? If not then you could try a reset and see if it shows after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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HT204053 If I am joined into a family sharing group and I share my purchases does this mean they see all my apps that I have downloaded and the ones that had at once but deleted?R

If I am joined into a family sharing group and I share my purchases does this mean they see all my apps that I have downloaded and the ones that had at once but deleted?

Hi apples-consecutive-buyer-for-life,
Family Sharing makes all of your past purchases available to other family group members, including most apps. See this article on what content can be shared -
Which purchased content can I share using Family Sharing
Note also that content can be hidden. See this article -
Hide and unhide purchases in the Mac App Store
Thanks for using Apple Support Communities.
Best,
Brett L

HT201272 How do i see a list of the apps that have been downloaded and the dates and times and amounts? Tried to follow the on-line thing but i want to compare what has been downloaded with my visa bill. HELP!!

How do i see a list of the apps that have been downloaded and the dates and times and amounts? Tried to follow the on-line thing but i want to compare what has been downloaded with my visa bill. HELP!!

See this -> http://support.apple.com/kb/HT2727

How do I get refund on some of apple app that I have downloaded and didn't liked it.

How do I get refund on some of apple apps that I have downloaded and didn't need it?

Apple will only refund you if there is a problem with the app. i.e., works incorrectly, crashed, or doesn't download. But not simply because you don't like it.
Out of curiosity, which app(s)?

Bank of America requires Firefox 5 on Mac for their CashPro online treasury management. I need to find version FF 5.0 to download and install. Help!

Bank of America requires Firefox 5 on Mac for their CashPro online treasury management. I need to find version FF 5.0 to download and install. Help! I just need a link to version 5.0 so I can install it. The website throws and error when using 6.0.#. BofA Tech Support said I needed to downgrade and that was the ONLY solution. I hate large corporations. If someone could provide the link I would appreciate it.

All versions:
ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/
BUT keep in mind that the older versions aren't supported any longer and are missing hundreds of security patches that are in the latest versions of Firefox.
thank you

I got charged twice for 9 apps that i already paid and it still says i owe 8.95

i got charged 3 times for 9 apps that i already paid at once and i need my money back

OK.
Contact itunes support.
Click "Support" at the top of this page, then click the link "Under Contact us".

Apps are not directly downloading and installing o...

Today I downloaded and installed Ovi suite latest version. After installation I did a re-boot. After that without connecting my Nokia X3-02 I opened Ovi suite, i saw there were numerous apps which were ready to download and install directly. But as soon as I connected my mobile with cable, those options vanished and It displayed that Go to ovi store!
Is this problem with guys too? If yes then how u people solved it?

soft reset hodl th eon/off and hoem button down at the same time when apple logo appears let go deivce will reboot onits won then try if that doesnt work signout of store and sign back in

I can't find the files that i already downloaded

any file i downloaded from the websites i can't find them any where in my laptop and i can't open them from the download box >> and i can see the download is completed successfully

Right-click the files in the Downloads window and select '''Open Containing Folder'''.

TS3297 iphone will let me download apps but wont let me update the apps that are already downloaded. I get message saying that my iphone cant connect to itunes store. What should I do?

im trying to fix this and have already synced my phone with itunes and restarted my phone, but nothing is working. does anyone know how to fix this?

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

How do I get credit for an app that wouldn't download and I had to delete?

I bought an app and it downloaded to my iPhone but then wouldn't even open. I had to finally delete it and purchase a different one. It was a cheap one - only 99 cents - but if a lot of people are out 99 cents, that's a lot of dough. How do I get credit?

The App I have only has a "Share" button; which is linked to the "Mail" App that's on the iPad. Problem is, that's the only way of sharing the file, through the Mail App. The problem is, the file is too big and long to share via mail. There has to be some someftware to extract that audio file from that App because it only supports sharing through Mail

App Store MAC Updates download and install, yet show as needing Update

I have, 4 times now, selected UPDATE on two apps that show as having free updates. they do so and tell me they are installing, and the buttons change to installed.
Then I quit App Store, to find the red button with 2 in it re-appears and I start the process again.
Never had this issue on iPad.

Ok...
~/Library/Caches/com.apple.appstore
~/Library/Caches/com.apple.storeagent
~/Library/Preferences/com.apple.appstore.plist
~/Library/Preferences/com.apple.storeagent.plist
~/Library/Cookies/com.apple.appstore.plist
Open a Finder window. Select your Home folder in the Sidebar on the left. Now open the LIbrary folder then the Caches folder.
Move these files to the Trash: com.apple.appstore and com.apple.storeagent
Now from the same Library folder open the Preferences folder. Move these files to the Trash.
com.apple.appstore.plist and com.apple.storeagent.plist
Same Library folder, open the Cookies folder. Move this file to the Trash.
com.apple.appstore.plist
If you don't see the com.apple.storeagent files, don't worry about it.
Restart your Mac. See if that made a difference.
Message was edited by: Carolyn

I have an iPhone and i used to be on a joined account with my mom. I am now trying to get on to my own account but i want to keep the music and apps that have already downloaded with my mom's account. How can i do this?

Hi my name is Scott,
I'm trying to get my old information (apps, music) from my iphone that was previously on a different account to sync on a new account. I just got a new macbook pro and got a new account to go with it. Now i have tried to homeshare the accounts and drag the music over to download it onto this new account but i can't get the homesharing to work because it says the password doesn't match even though i have used the same one to log on and off of homesharing on my mom's account. I have recently tried to back up my phone onto this new account and it asks if i want to authorize it and asks for the password for my mom's account. I have the password but i am hesitant to authorize it with my mom's apple ID and password because i don't want her account to be on this computer. I want it to be my own account just with my personal music from my iphone on it. I dont know if it will just sync my iphone's information to my new account or just add my mom's apple ID account to my itunes on my computer. What should i do to get my information from my iphone from my mom's account onto my new account? Thank you

That number is for an apple server in the UK that is used for iMessage activation. A hidden SMS is snet to that number when you turn iMessage on and is used to verify your phone number. I suggest you turn iMessage off. In settings/phone turn on dial assist. Check with your carrier to see if you can send an international SMS as you end that possibility to activate iMessage. Rest your phone (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).) then turn iMessage back on.

Hi, I'm gringo to download Apps that Hades already bought, and also new ones but get stuck on a "waiting" signal forever and that I can't manage to delete.

Hi, I'm trying to download apps some new, other that I had erased, but get stuck on the wheel and a sign that says waiting and nothing happens. Can't even erase the sign. What can I do?

If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

HT201272 I cannot find an app that I paid for and deleted. (millionaire).

I deleted my copy of millionaire as it was not working correctly. Now I cannot reload it because I cannot find it in the app store or in my purchases. This also happened with another app (bunny shooter)

Check out these articles http://support.apple.com/kb/ht2519
http://support.apple.com/kb/HT4919

HT5085 can i see i history of apps that have been download and dates of when download

need 2 know how or f i can see a history f all my app download even when they been deleted and redownload ???

You can see your purchase history on your computer's iTunes. If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it which you can click on
Viewing purchase history : http://support.apple.com/kb/HT2727

I can't find an app that is already downloaded and installed on my iPad. Can anyone help me?

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