I can't find genius anywhere on my iPhone.

So I have the new iPhone 5 on iOS 6.1.4 and I don't have a genius button in music. There's also no genius playlist available to create. Am I missing something? Please help I'd like to be able to make genius playlists.

Double tap the Home button to bring up the multitasking bar & remove the Music app from the multitasking bar. Tap Home button when finished. Now, reset your phone: Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release. Look now.

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I can't find Siri anywhere on my iPhone 5 it's not in settings then general either

I can't find Siri anywhere on my iPhone 5 it's not in settings then general either

Double tap the Home button to bring up the multitasking bar & remove the Music app from the multitasking bar. Tap Home button when finished. Now, reset your phone: Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release. Look now.

Since updating my iPhone 4 the FaceTime app has gone and I can not find it anywhere in my iPhone/setting/laptop. Any suggestions how I get it back?

Since updating my iPhone4 the face time app has gone. I can not find it anywhere in my phone, phone settings or in my back up. Any suggestions as to how to get it back?

You access Facetime through the Contacts app - there is no Facetime app on the phone.

Where has my Microsoft Word gone ? I had my Mac wiped at the genius bar and backed it up on a hard drive now i can not find it anywhere !!! HELP me please :/

Hello all,
I had my Mac wiped at the genius bar and backed it up on a hard drive,
but now i can not find it anywhere !!! HELP me please :/

Take your comp back to the repair shop along w/your receipt for proof that MW was purchased. Either they need to find/restore it back to your comp or reimburse you.

Had to uninstall iWork trial since I bought the pages app and it wouldn't let me print or save. Now the app store says I have pages installed but I can't find it anywhere to open and use it. I'm not very computer savvy and am getting frustrated!

Ooops, guess I didn't need to post everything in the title - sorry! I bought the pages app - but couldn't save or print so with some online searching found that I had to uninstall the iWork trial which had expired. I did that - but now I can't figure out how to re-install the pages app!! The app store says it's installed, but I can't find it anywhere to open and use it. I'm not very computer savvy - and am a first time Mac user and am getting extremely frustrated! I e-mailed some help center and they can't seem to help me either. I would appreciate any help/advice that can fix my problem - thanks in advance!!

OK Apple has stuffed up the demo version upgrade process so the first thing you need to do is get rid of the demo.
That includes getting rid of the files in the system.
The instructions how to do that are here:
Note That where you see / that is the sequence of folders, each nested inside each other.
User/Library/Preferences the com.apple.iwork.Keynote.plist
Means the User (you, the little home icon, whatever you are called on your computer) then the Library folder inside that and then the Preferences folder inside that.
Lion initially hides the System folders from you so you have to go to the Finder > Menu > hold down the option key and click on GO > Library to see it.
Peter

HT1657 I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the r

I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

HT1923 When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manage

When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manager

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Does anybody know if Windows 8 is causing a problem with iTunes? Many songs on my old iPod are now missing in my iTunes library and I can't find them anywhere. Also, I have a new iPod and am afraid of using it for fear of something else going wrong.

Does anybody know if Windows 8 is causing a problem with iTunes? Many songs on my old iPod are now missing in my iTunes library and I can't find them anywhere. . Also, I have a new iPod and am afraid of using it for fear of something else going wrong.

Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

I have a mac book prob that is on OS X 10.5.8 how do I update to 10.6 I can't find it anywhere?

I have a mac book prob that is on OS X 10.5.8 how do I update to 10.6 I can't find it anywhere?

Snow Leopard DVD
You can get it only by phone now from Apple.
SL is still available from Apple phone sales -
In the US, call 1-800-MY-APPLE and ask for a sales assistant. Last quoted price was $19.99 for the single-user and $29.99 for the family licence.
For other countries, check here; http://support.apple.com/kb/HE57
Don't forget to ask for Sales; the tech support guys can't help.
Apple UK Sales; 0800 048 0408 (freephone) or 0871 508 4400 (beware - premium rate)
UK price £14

I DOWNLOADED AN AUDIOBOOK AND I CAN'T FIND IT ANYWHERE

Just yesterday I downloaded and audiobook onto my new ipad and I can't find it anywhere. It's not in purchases, downloads, history, store, no where. I even tried to buy the book again and it stated that I had already bought it. Ok that's cool, but where is it?

It should be in the music app under audiobooks

Acrobat XI Pro shows as installed, but I can't find it anywhere in my list of programs to use it. What am I missing here?

I purchased Adobe Creative Cloud. I chose to download and installs 4 of the apps including Acrobat XI Pro. All apps are working great except Acrobat Pro. It shows as installed, but I can't find it anywhere in my list of programs. What am I missing here?

Hi Sz17111,
Please follow the article: CC desktop lists applications as "Up to Date" when not installed which will help you to fix this issue.
Let us know for any further query.
Thanks,
Ratandeep Arora

I just upgraded to the iPhone 6 and before I delete my old phone, I want to make sure all my photos were in icloud, but I can't find them anywhere. Why? I know it may take weeks to download my 14,000 pics, but I want to make sure they're there.

I just upgraded to the iPhone 6 and before I delete my old phone, I want to make sure all my photos were in icloud, but I can't find them anywhere. Why? I know it may take weeks to download my 14,000 pics, but I want to make sure they're there.

Extract the photos from the phone to your computer like you would with any other digital camera.
PhotoStream is NOT permanent storage and iCloud photos is in beta, meaning it's not fully cooked yet and you may lose data stored in it.

How do I get old version of Bonjour off my PC, If I can't find it anywhere?

I am trying to download software for my Iphone 4 on my PC, but download says there is old version of bonjour that can't be deleted, so new software wont install how do I get the old version of bonjour deleted when I can't find it anywhere?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT3209 I rented a movie from Apple, it shows the charge but I can't find it anywhere on my Mac or IPad...help

I rented a movie from Apple, it shows the charge but I can't find it anywhere on my Mac or IPad...help

Which did you rent it on ? On an iPad it should have downloaded into the Videos app, if on your Mac is there a 'Rentals' tab at the top of the Movies section of your library ?

I downloaded an AudioBook onto my iPad due to battery life. Now I want to have it on my iPhone which is one of the appliances that is authorized for my icloud account, but I can't find it anywhere. What gives?

I downloaded an AudioBook from iTunes onto my iPad due to battery life. Now I want to have it on my iPhone which is one of the appliances that is authorized for my iCloud account, but I can't find it anywhere other than the iPad. How do I get access on my iPhone?

It will only be where you put it.
If it is on the ipad then transfer it to your computer, File>Devices>Transfer Purchases, then sync it to your iphone

I can't find genius anywhere on my iPhone.

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