I can't find my music in iCloud.
My iTunes library is backed up in iCloud. When I open an album in iTunes, I see the iCloud logo beside each song. However, upon attempting to load a song into my iPod, it says it must be downloaded from iCloud. Here's the problem: When I login to iCloud, no music appears at all. Absolutely none. If iTunes indicates that it's backed up to iCloud, and yet when I go to iCloud there is no music, what do I do?
Hello wdrbbq,
Welcome to the Apple Support Communities!
I understand that you see your music in iTunes with the iCloud picture next to it, but are not able to sync it. Your purchased music is not backed up to iCloud, but rather your purchases remain available to you for download in the cloud.
iTunes 12 for Windows: iTunes in the Cloud overview
To get this music onto your iPod, you would need to download the music from iTunes in the Cloud to your iTunes library so that it can be moved to your iPod. To download your purchases in the cloud to your computer, please refer to the next attached article.
Download past purchases - Apple Support
If your iPod is an iPod touch, you can follow the instructions in the link above to download your music directly to your iPod as well.
Have a great day,
Joe
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