I can't find the menu to deactivate a computer and activate another one, as it tells me to do in the support page

the help page tells me to go to itunes store menu and find the deactivate button, but I can't find the menu, how do I get to it?

At the top of iTunes (the program not the store screen) do you not have a Store menu, alongside File , Edit , View etc ? There should then be De-Authorise This Computer option below it :

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hope that helps

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I just installed itunes on my pc. Can't find Store menu or authorize my computer. Help!

I have itunes on my ipad and just bought a new PC laptop with Windows 7. I have already downloaded itunes on my comuter, but need to authorize it. Support says to go to Stores menu and choose authorize my computer. Problem is....I can't find the Stores menu with that option.

The stores menu is at the very top Along with
File, Edit, View, Controls, Store, Window, Help
You want Store > Authorise this computer.
It is not inside the iTunes Store

HT1386 Can I delete an Apple ID from my iPhone and use another one instead?

I have used a family member's Apple ID and now I have my own and would like to sync my iPhone with my new ID. Can I do that and keep the apps I have already downloaded? They are all free apps but I can get them again if needed. I just need to know how to get the new ID on my phone.
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What happen when you sell your computer and buy another one . How can I ahve my Acrobat working in my new computer ?

I have a serial number , and a CD ( DVD ) . But I dont have DVD or DC player in my computer . Also I have no idea about the number of the computers that I could have the same software.
Luciana

Luciana ribas wrote:
Am I in the wrong forum ?
Yeah but that's ok. This is an easy fix.
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HT1420 The instructions on how to authorize a computer need links. I can't find store menu and I can't find authorize this computer.

Hi - Does someone know how to authorize a computer so it will play the songs you've bought from iTunes? I've wasted nearly two hours trying. It all began when I tried to remove a previously authorized computer which broke down years ago.
Step 1 - Log in with apple ID, go into account and click the deauthorize computers button (that's what they tell you to do if you can't connect the broken computer to deauthorize it). I managed that.
Result - Now it says I have no authorized computers. Fair enough. Except I'm trying to reauthorize the one and only working computer we own so it plays the music we've previously bought, and so we can use the iTunes store credit we still have.
Step 2 - Try and reauthorize the working computer - the one I'm typing on - it was authorized earlier today - until I had to unauthorize it to remove the defunct computer with that deauthorize all button.
Anyway the instructions to authorize/reauthorize a computer say, "Go to Store menu - then authorize this computer. " Sounds simple!
It's at this point I'm stuck - the instructions are insufficient for me.There are no links to redirect you to the correct place to authorize your computer. It just says to go to store and authorize this computer. When I press store it's connecting me to store but I can't find anything that says authorize this computer - I can just see album covers etc. On the right I can see our account but I can't find store menu or an authorize this computer button in that either. If I click on our account it says that we have no authorized devices or computers. I'm logged into our account with the correct apple ID - otherwise I wouldn't be able to read that we have no authorized computers would I? And I've logged in and out several times and tried to refresh the page.
Could someone please send me a link to the Store menu so I can click on the correct page then hopefully reauthorize our previously authorized computer. We are using Windows 7, but I don't know what version of itunes - it's a fairly recent version though.
I wish they would make removing and authorizing computers easier - can't they just put a button on the main screen or something?

Ozfamily wrote:
Anyway the instructions to authorize/reauthorize a computer say, "Go to Store menu - then authorize this computer. " Sounds simple!
It's at this point I'm stuck - ...
If using iTunes 11... See this Discussion...
https://discussions.apple.com/thread/4631735?tstart=0

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I can't find the menu to deactivate a computer and activate another one, as it tells me to do in the support page

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