I can't find the sync button on itunes to reset my ipad

I am trying to reset my ipad.  I can't find sync on itunes to get this going? Went to Best Buy and had it "reset" but still won't work.  I still get the icons to plug into itunes on the screen of ipad.  please help!!

There is no sync button in iTunes that lets you restore your iPad. Your iPad is in recovery mode now. Follow these instructions.
Recovery mode - Apple

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