I can't find tools, add-ons, Sync (tabs, bookmarks, etc.). I've clicked on every clickable thing. Where is all this stuff? I prefer a menu with words I can read rather than pictures I have to guess, but I've clicked on every icon and can't find anything.

I just need someone to tell me how to access my add-ons, tools, options, Firefox Sync (including my tabs and bookmarks from other computers), and so on. Where did it all go?

Do you see what is missing when you hit the '''Alt''' key on your keyboard?
https://support.mozilla.com/en-US/kb/Menu+bar+is+missing

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I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro ins

I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro instead of the free reader?

It may depend on the plugin that is loaded into your browser. However, right click on a PDF and select the Open With option and go to the default button to select Acrobat as the default. That might do it.

Firefox locks up then crashes when I open the Tools-Add Ons page

Hi - Just updated today with automatic 6.0.1 update and once I did, Firefox killed Adobe Reader. I fixed that but then found that opening the Tools, Add-Ons page locks up Firefox for a few minutes, then crashes it.

Hello Ted.
Although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at [http://www.getfirefox.com getfirefox.com].
As for your problem, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author.

I can't get firefox (Linux) to use flashplayer. I've installed a dozen times but it doesn't show up in tools/add-ons.

I've tried installing flash player a dozen times, with both the instructions on the adobe page and the mozilla page. I'm running Fedora Core 11 with Mozilla 3.5.9. I've gotten "libflashplayer.so" and copied it to every "mozilla/plugins" directory on the drive. It does not work and is not listed when I bring up "tools/add-ons." One instruction said to copy "flashplayer.xpt" to the "mozilla/commponents" directory, but the download included no such file and I have no such directory. (Probably pertains to an older version.) I've tried downloading it with the .tar, .gzip, and yum; all with the same result. It doesn't work online and doesn't show up in my plug-ins.
== This happened ==
Every time Firefox opened
== Only time I've tried to install it.

I had a problem with Fedora 15-64bit + Firefox 64bit + flash player plugins. I finally found that the plugins must be put in: /usr/lib64/mozilla/plugins.
I downloaded the 64-bit version of the flash plugins at : http://labs.adobe.com/downloads/flashplayer10_square.html Decompressed it and move the file libflashplayer.so to /usr/lib64/mozilla/plugins (you need to be super user to do that). Restarted Firefox and it worked ! My guess is that if you use 32-bit plugins then you must put them in /usr/lib64/mozilla/plugins-wrapped but I didn't try.
Arg ! It took me the whole evening to find that !

I keep getting this message whenever I click on the "Find Updates" tab in Tools/Add-ons: "Plugin Finding Service Error. We've encountered an error. Please try your request again later. Retry."

I have updated Firefox to 3.6.16, and Flash Player to the new 10.2.153.1, and all the other "extensions" and "add-ons" work just fine. I can't figure out what the problem is except to say that, I have not been able to "update" the "plugins" in Firefox.
Every day I have been trying to see if there is any change, but each time the message box reads the same: "Plugin Finding Service Error...." etc, as stated in the "Question" above.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
You can check the permissions for all sites on the about:permissions page, via the location bar.
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I am trying to set my Persona back to the Firefox default. I have followed the instructions and have gone to Tools-Add Ons-Themes but there is no selection for Default for Firefox. I've spent over an hour on this. Please help. Thanks!

I want to remove the Persona I selected and return to the Firefox default. I have outlined the issue above. I have followed the instructions in the FAQ's. There is no selection for Default for Firefox.

Do you see that persona on the Firefox/Tools > Add-ons > Appearance/Themes page?
Does that persona have an uninstall button?
If that doesn't help the reset the lightweightThemes on the about:config page
lightweightThemes.isThemeSelected -> false
lightweightThemes.usedThemes -> (empty string)
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

When I go to Tools Add-ons, nothings shows under Add-ons, Extensions, etc.

The only clickable item there is "check for updates." My add-ons are all working, but none show up. Same for Extensions, Appearance, Plugins, Services.
I don't know how long it's been this way, because I've had no need to check until last Friday, when I picked up some malware that slides open a tab from the right-hand side of my screen with "Hot Deals" on it.
Firefox's "Automatically add" option tells me that listed below are my add-ons (though I can't see them in my own Add-ons tab). There are several there I don't recognize at all, but I have no idea how I can remove them without that page properly loading.
Using Firefox 25.0.1 with Windows 7
* Google Update
* Shockwave Flash 12.0 r0
* The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
* iTunes Detector Plug-in
* 5.1.30214.0
* Picasa plugin
* NPRuntime Script Plug-in Library for Java(TM) Deploy
* Shockwave Flash 11.9 r900
* GEPlugin
* RealPlayer(tm) LiveConnect-Enabled Plug-In
* RealPlayer Download Plugin
* RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
* RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
* RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
* RealDownloader Plugin
* Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
* Nitro PDF plugin for Firefox and Chrome
* NVIDIA 3D Vision plugin for Mozilla browsers
* NVIDIA 3D Vision Streaming plugin for Mozilla browsers
* Amazon MP3 Downloader Plugin 1.0.17
* WildTangent Games App V2 Presence Detector
* Logitech Device Detection
* RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
* RealPlayer(tm) HTML5VideoShim Plug-In
* NPWLPG
* Windows Activation Technologies Plugin for Mozilla
Thanks for any help you can offer.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
*If you have many extensions then first enable half of the extensions to test which half has the problem.
*Continue to divide the bad half that still has the issue until you find which one is causing it.

New tabs open Google homepage correctly but with cursor in text box rather than search box.

I have Google as my home page. When I open Firefox 7.0.1 the Google home page opens correctly with the cursor in the search box. I have set new tabs to also open in the home page. New tabs do open in Google but with the cursor in the text box rather than the search box. As I recall, this didn't happen before upgrading to 7.0.1 (actually, I think that I was using a tab configuration plug-in that may have been nuked in the Firefox update). This is driving me crazy, is there a solution for 7.0.1?

Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

When I click on tools/add-ons, add-ons will not come up so it cannot be accessed.

I am trying to uninstall extensions that I think are causing problems with Firefox but I cannot get to add-ons. When I click on tools/add-0ns there is a brief flash and then nothing.

You can delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

Nothing shows when going to Tools Add-ons Extensions to delete Yahoo Toolbar.

When going to check my extensions, nothing shows up. All i want to do is delete these crappy toolbars ie/yahoo, vuze.
Nothing seems to be disabled, no recent updates changed anything, but for some reason, I'm just thinking i will have to reinstall Firefox, enable my IE again, and re-download firefox.

Reinstalling Firefox most likely won't help if there is a problem with the current profile.
See:
*http://kb.mozillazine.org/Uninstalling_toolbars
*http://kb.mozillazine.org/Uninstalling_add-ons
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

The add-ons window does not appear when I go to Tool Add-ons.

A notice says: "A running script is insufficient...." often appears and I can not open my add-ons when I go to: Tool>Add-ons

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I have removed the old Java Updates (17/19/21) from my Program and Features list(Win7). They still appear in the Tools Add-ons Extensions list. How do I remove them?

I have removed the old Java Updates (17/19/21) from my Program and Features list(Win7). They still appear in the Tools>Add-ons>Extensions list. How do I remove them?
In both SAFE and Regular browser windows, the UNINSTALL button is grayed out.
I have tried in SAFE MODE, as well as the Help>troubleshooting Information>Application Basics>Profile Directory>Open Containing Folder,,,(looked, nothing there),,,,in both SAFE and Regular browser windows.

You can uninstall (remove) the Java Console extensions, you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Shockwave Flash 10.1 r85
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/

Tools/Add-ons, then the page will not 'load' symbel just keeps going round

the Add-ons page will not load, it just goes round a long long time and will not open,
WinXP, Avira AV, Firefox 6

By default the "Get Add-ons" tab is selected if you open the about:addons page (Firefox/Tools > Add-ons) 
That page tries to load content from the Mozilla server and that can take some time especially if the Mozilla servers are busy. 
You can click on the Extensions tab to see the installed extensions or one of the other tabs to see other installed add-ons.

None of my addons or extentions work any more since installing 3.6.6. When I go Tools/Add-ons it just goes 'ding' [makes an error noise] when I click on any oth the options and then firefox freezes up.

None of my addons or extentions work any more since installing 3.6.6. When I go Tools/Add-ons it just goes 'ding' [makes an error noise] when I click on any of the options and then firefox freezes up and I have to go to the task manager to shut firefox down.
== This happened ==
Every time Firefox opened
== when i updated to 3.6.6

Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

I found My iPhone contacts on my friends Iphone we both have 4s! But we use the same apple ID and ICloud ID! How can undo what happened? all my private stuff is now on his phone!!! help me plz!!?

I found My iPhone contacts on my friends Iphone we both have 4s! But we use the same apple ID and ICloud ID! How can undo what happened? all my private stuff is now on his phone!!! help me plz!!?

Of course if you are both connected to the same iCloud account you have the same contacts - what did you expect?. The contacts live on the server and are read from there by the devices; so as you've both managed to sync your contacts up to iCloud they are now inextricably mixed. You can only delete your contacts by deleting individual ones, and doing that will delete them from your phone as well.
You can only unravel this by
1. In the iCloud contacts page at http://icloud.com, select all the contacts, click on the cogwheel icon at bottom left and choose 'Export vCard'.
2. Sign out of System Preferences>iCloud
3. Create a new Apple ID and open a new iCloud account with it for your own use.
4. Import the vCard back into the iCloud contacts page.
5. Go to http://icloud.com and sign in with the original ID. This is now his ID. Work through the contacts individually deleting the ones you don't want him to have. When done sign out and advise him to change his password.
6. Go to the new iCloud account and delete his contacts individually.
Of course if you have also been syncing calendars and using the same email address there are problems with doing this.

I can't find tools, add-ons, Sync (tabs, bookmarks, etc.). I've clicked on every clickable thing. Where is all this stuff? I prefer a menu with words I can read rather than pictures I have to guess, but I've clicked on every icon and can't find anything.

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