I can't get acrobat pro to install
I can't get acrobat pro to install from the creative cloud after I uninstalled.
Hi lauraslater1,
Are you getting any error message. Please follow the kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html if Acrobat showing up to date even after you uninstalled it.
Regards,
Romit Sinha
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How can I get Acrobat 9 to install on my MacBook (as part of Design Premium)
Hi Everyone
Have just installed Creative suite 5 on my Mac (OS v10.6.6). It seemed to install ok. I then tried to install the accompanying Acrobat 9 Pro. It keeps reporting a an error. I have copied and pasted the error log below. sorry it's so long but it is meaningless to me and i didn't know which bits to leave out. Any help would be gratefully received. i am not a techy so simply clear instructions aimed would be fantastic.
Thanks
Process: AdobeAcrobat [3713]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.3.0 (9.3.0)
Code Type: X86 (Native)
Parent Process: launchd [115]
Date/Time: 2011-01-31 16:35:17.005 +0000
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 50316 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 174 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 16EBD36C-AC57-4D2F-820C-CF27B9BFBB5D
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000003c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.adobe.Acrobat.framework 0x800e3858 AcroSecurityBailOutImpl + 14912
1 com.adobe.Acrobat.framework 0x80373e91 AcroSecurityBailOutImpl + 2703481
2 com.adobe.Acrobat.framework 0x7fe2ede9 RunAcrobat + 23727
3 com.adobe.Acrobat.framework 0x7fe2c1b6 RunAcrobat + 12412
4 com.adobe.Acrobat.framework 0x7fe2b1e4 RunAcrobat + 8362
5 com.adobe.Acrobat.framework 0x80068911 AcroBundleThreadQuitProc + 9767
6 com.apple.Foundation 0x9119f588 _nsnote_callback + 345
7 com.apple.CoreFoundation 0x983dd793 __CFXNotificationPost + 947
8 com.apple.CoreFoundation 0x983dd19a _CFXNotificationPostNotification + 186
9 com.apple.Foundation 0x91194384 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
10 com.apple.Foundation 0x911a1789 -[NSNotificationCenter postNotificationName:object:] + 56
11 com.apple.AppKit 0x925e3422 -[NSApplication _postDidFinishNotification] + 125
12 com.apple.AppKit 0x925e3332 -[NSApplication _sendFinishLaunchingNotification] + 74
13 com.apple.AppKit 0x9273a4ed -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 274
14 com.apple.AppKit 0x9273a10d -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 101
15 com.apple.Foundation 0x911d47a4 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
16 com.apple.Foundation 0x911d4568 _NSAppleEventManagerGenericHandler + 228
17 com.apple.AE 0x951e2f58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
18 com.apple.AE 0x951e2e57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
19 com.apple.AE 0x951e2d61 aeProcessAppleEvent + 197
20 com.apple.HIToolbox 0x93081389 AEProcessAppleEvent + 50
21 com.apple.AppKit 0x925b39ca _DPSNextEvent + 1420
22 com.apple.AppKit 0x925b2fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
23 com.apple.AppKit 0x92575247 -[NSApplication run] + 821
24 com.adobe.Acrobat.framework 0x7fe29d4c RunAcrobat + 3090
25 com.adobe.Acrobat.framework 0x7fe29278 RunAcrobat + 318
26 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
27 com.adobe.Acrobat.Pro 0x0000264a start + 258
28 com.adobe.Acrobat.Pro 0x00002571 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x90fcf982 kevent + 10
1 libSystem.B.dylib 0x90fd009c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x90fcf559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x90fcf2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x90fced81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x90fcebc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x90fcea12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x90fcefa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x90fcebc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x90fd70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x90fd6d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x90fd89f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9758f51e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9757aea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97576873 MPWaitOnQueue + 250
6 AdobeACE 0x7fb8d939 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb8d8ad TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x9755a85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x90fd685d _pthread_start + 345
10 libSystem.B.dylib 0x90fd66e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90fa9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x90fd6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9101f46f pthread_cond_wait + 48
3 AdobeAGM 0x7e4cde84 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4cdddd AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8bfbdc AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8c0e67 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4cdca1 thread_proxy + 45
8 libSystem.B.dylib 0x90fd685d _pthread_start + 345
9 libSystem.B.dylib 0x90fd66e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x800e3844 ecx: 0x00000041 edx: 0x00000000
edi: 0x00000000 esi: 0x813de780 ebp: 0xbfffe9a8 esp: 0xbfffe990
ss: 0x0000001f efl: 0x00010286 eip: 0x800e3858 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000003c
Binary Images:
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0x96910000 - 0x9691afe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x969ed000 - 0x969faff7 com.apple.NetFS 3.2.1 (3.2.1) <94A52A6D-F071-09D7-E80F-F633F17233FE> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x969fb000 - 0x96a1dfef com.apple.DirectoryService.Framework 3.6 (621.9) <F2EEE9D7-D4FB-14F3-E647-ABD32754F557> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x96a1e000 - 0x96abbfe3 com.apple.LaunchServices 362.2 (362.2) <F3952CAB-322F-A12F-57AF-8B91B1D76DDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x96ade000 - 0x96af9ff7 libPng.dylib ??? (???) <E14178E0-B92D-94EA-DACB-04F346D7534C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x96bd9000 - 0x96bfafe7 com.apple.opencl 12.3 (12.3) <DEA600BF-4F54-66B5-DB2F-DC57FD518543> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x96c4c000 - 0x96d16fef com.apple.CoreServices.OSServices 357 (357) <3A26F553-722D-3536-EEDE-FB41FCDAA7FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x96d17000 - 0x96d18ff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x96d19000 - 0x96df4feb com.apple.DesktopServices 1.5.9 (1.5.9) <CED00AC1-924B-0E45-7D5E-1CEA8929F5BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
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0x96fc0000 - 0x973f5ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x973f6000 - 0x974d3ff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
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0x974f1000 - 0x974faff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97533000 - 0x97533ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97534000 - 0x97854ff3 com.apple.CoreServices.CarbonCore 861.23 (861.23) <B08756E4-32C5-CC33-0268-7C00A5ED7537> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9787d000 - 0x97ae0fff com.apple.security 6.1.1 (37594) <B6F2A8BF-C1B7-A0E2-83FB-4FF265E9BDDC> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x97b00000 - 0x97baeff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
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0x98382000 - 0x984fdfe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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0x98583000 - 0x985ccfe7 libTIFF.dylib ??? (???) <AC1FC806-F7F4-174B-375F-FE5D6008666C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x9882e000 - 0x98932fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <BDEFA030-5E75-7C47-2904-85AB16937F45> /usr/lib/libcrypto.0.9.8.dylib
0x98933000 - 0x98939fe7 com.apple.CommerceCore 1.0 (6) <41C2A87D-93D8-56C1-9292-0400699F23C1> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x9895c000 - 0x98995ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <E0D512DD-365D-46A0-F50C-435BC250424F> /usr/lib/libcups.2.dylib
0x98996000 - 0x98996ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x989d3000 - 0x989d6ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <B624AACE-991B-0FFA-2482-E69970576CE1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
0x989d7000 - 0x98a59ffb SecurityFoundation ??? (???) <A8D248DE-8670-970D-39E3-A9738CFDBEE1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x98a68000 - 0x98a68ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x98a94000 - 0x98b26fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x98b27000 - 0x98b2eff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x98b2f000 - 0x98b33ff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x98b9c000 - 0x98c55fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x98c56000 - 0x98c64fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x99419000 - 0x9942dffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <8D562874-9298-9939-DAEE-7D1648F80C46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x9944c000 - 0x9949cff7 com.apple.framework.familycontrols 2.0.2 (2020) <AF7F86F1-F7BF-CBA8-7A4A-D8F7A19F9601> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x994e4000 - 0x994e7fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x994e9000 - 0x99563fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <F7C9B01D-45AD-948B-2D26-9736524C1A33> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x99564000 - 0x995c5fe7 com.apple.CoreText 3.5.0 (???) <BB50C045-25F5-65B8-B1DB-8CDAEF45EB46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x995c6000 - 0x995c6ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x995c7000 - 0x99604ff7 com.apple.SystemConfiguration 1.10.5 (1.10.2) <362DF639-6E5F-9371-9B99-81C581A8EE41> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x99626000 - 0x9963eff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x9991e000 - 0x99921ffb com.apple.help 1.3.1 (41) <27544F8D-B795-E33B-7EB5-6EA3AB6F6B79> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x99922000 - 0x99922ff7 com.apple.Carbon 150 (152) <2539A94A-34D9-45CB-8F3E-AD53149E0BD5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.51f53
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USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000Because it was the newest, greatest thing at the time. Of course, I waited a bit... I never buy .0 releases. Frankly, same reason I have retail discs for most versions of apple's os offerings over the years, just keeping my systems up to date.
Honestly, when it came out, I balked at the app store and the fact that I had to make all my purchases through there, but now I kinda wish it'd been around back then. I'd have easy quick access to a binary I could install off a memory stick.
Here's the deal: I had a mother in law looking for a laptop for an upcoming trip, a friend with an old macbook air (v1.1) he didn't want anymore, and the ability to put the two together. The only problem is getting the air up to a version that can run a newer version of chrome for compatibility with the education program she's working with online.
I can probably get it running on safari... we haven't checked yet. It may not be horrible to be stuck on 10.5.8. We'll see how it shakes out.
Anything is better than the G4 iMac flat panel (the desk lamp model) she's using right now at home. It's pretty, but I'm shocked it still runs. A testament to Apple quality if I ever heard one. That thing is at least 12 years old. -
Can't get acrobat reader to install with firefox
this is probably in the wrong topic, but i'm having a **** of a time trying to print a single page of a 60 page pdf doc. i'm using PREVIEW but it gives me no option to print current page. i have an older hp deskjet and downloaded mac driver for it.
then i tried to get acrobat reader, but can't get the installer to work because of firefox i guess.
btw........i've only been with mac for a couple of months......avid3d wrote:
this is probably in the wrong topic, but i'm having a **** of a time trying to print a single page of a 60 page pdf doc.
Print (⌘-p), then click on the big blue arrow to expand the window, There, you will find "Pages" and you can choose. Then, click on PDF at the bottom left and choose "Save as PDF"
-mj
[email protected] -
Can't get Acrobat Pro to download
The download is stuck at 3% and I can't escape from it. What should I do?Acrobat Installation & Update Issues
Hi southwest,
I'm sorry that Acrobat isn't downloading for you. Please see this document for troubleshooting tips: Troubleshoot download problems
If you're still having trouble downloading your software, please let us know.
Best,
Sara -
Adobe Acrobat Pro 9 and Acrobat Pro XI are installed on the same iMac with OS X 10.8.5. How do I safely uninstall only Acrobat Pro 9 without affecting Acrobat Pro XI?
When I first installed Acrobat Pro XI, I thought maybe I was suppose to leave Acrobat Pro 9 on my computer.
So now I have both Adobe Acrobat Pro 9 and Acrobat Pro 11 installed.
I see no benefit to having both installed. I want to uninstall only the Acrobat Pro 9 and not Acrobat Pro XI.
I am not sure that I can safely uninstall Acrobat Pro 9 without affecting the functioning and files for Acrobat Pro XI.
I started to uninstall Acrobat 9, but I stopped when I saw a warning in a little window.
I went to the "Acrobat Uninstaller.app" file in the "Adobe Acrobat 9 Pro" folder and double clicked it.
The Acrobat folder for Acrobat XI Pro came up with the file "Adobe Acrobat Pro.app" selected
I manually selected the "Adobe Acrobat Pro.app" file in the "Adobe Acrobat 9 Pro" folder.
When I clicked on "Adobe Acrobat Pro.app" for Acrobat 9 a window with a warning came up. So I stopped.
"Uninstall will remove files, folders, and preferences installed by Acrobat from your system.
There is no undo available. User data files and directories shared by other Adobe applications will not be removed."
Should I go ahead and click [Uninstall]?
I don't think it will delete my pdf files.
Will this affect my Acrobat XI operating &/or preferences? Will Acrobat XI still function correctly?
What do I have to do to safely have just Acrobat XI on my computer without Acrobat 9?
Thank you for any help.I am trying to uninstall, I tried to uninstall, but I got the following message when trying to uninstall: "Invalid Application. The application selected was not a valid Acrobat application for this uninstaller. Please rerun the uninstaller." Acrobat 9 installation suddenly stopped working
Can you help? -
Getting Adobe Acrobat Pro to install in German
We have been unable to get the Adobe Acrobat Pro to install in German dispite selecting the specific download, and language settings, it simply has installed in English on our Switzerland users machine.
Please advise on this.Care to provide some screenshots of the install as well as the install logs perhaps? Also, what system language do you use or for that matter what systems actualyl to begin with? Installers fall back to the default language of the insatall package if they cannot detect the system language correctly and due to installer dependencies manual overrides may then not work and still wrong files be installed.
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Mylenium -
I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??
Have you opened Acrobat and gone to Help>Updates to get an updated install?
-
I have not be able to get Acrobat Pro X to finish installing on my MacBook for several years. I have read lots of help files, and group discussions. I have tried all sorts of things including unstalling various ways and reinstalling various ways. I tried other utilities to scrub residual Adobe files. I've tried installing as root user, in safe mode, etc.
The problem started at least as far back as when I first tried to install CS 5.5 and was running 10.6, and it still persists now that I am trying to install CS 6 and running 10.7. Along the way I've rebuilt permissions and done various disk maintaince several times. I even had to restore from Time Machine once.
Throughout all of this, about the same thing alway happens. The CS installer runs fine for everything up to the last stage of installation for Acrobat. When the installer finishes, it says Acrobat install failed. The lastest error log is below.
Despite the message, Acrobat actually runs, and mostly works fine. The main indicator that something still isn't right is that when I try to update it, the update (also seems to run OK until about the end but then) says it can't update Acrobat because something has been changed. The other CS applications run and update fine.
I'm tired of trying things without knowing what I'm trying to fix. It's clear that this type of problem is pretty widespread with Adobe Acrobat. So, does anyone really understand what the problem with their installer is??
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW006, DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Acrobat X Pro : Install failedUsually related to file associations in Windows. Right click on the PDF and select the Open With option and select Acrobat. Be sure to check "always open with."
-
ELearning Suite 2 missing Acrobat Pro on install
Hello,
I bought eLearning Suite 2 in January 2011. It stated that it included Acrobat 9 Pro.
I now need to use Acrobat Pro but it is not installed. I have tried to re-install eLearning Suite 2 but the Acrobat Pro product is not an option for install.
I did not get eLearning Suite 2 delivered on a DVD, I downloaded it.
Does anyone know how I can get Acrobat Pro as it should have been included in my purchase.
thanks,
Emily LawrenceIt probably was a separate installer that you never downloaded. Check your account or try this: Direct Download Links for Adobe Software.
Mylenium -
Cant get adolbe pro to install
i can not get adolbe pro to install
Adobe Pro is not a program. Is this Acrobat Pro? What OS are you ruinning? Are you downloading from the Adobe store or did you get a DVD to install from?
-
I can't launch Acrobat Pro 9.0 (OS 10.6.4). Need Help.
Hi:
1. I have acrobat pro 9.0 ( I haven't updated it) and it was working fine until several days ago, when I updated the OS to the current 10.6.4. Prior to that, it was working fine with the prior version of snow leopard etc...
2. Now, when I try to launch acrobat pro, I just get this message saying that acrobat quit unexpectedly. I figured that I needed to update acrobat pro, I downloaded the current update, but when I go to update the original application, I can't do it because the icon for acrobat pro is greyed out (hopefully this makes sense). Furthermore, I can't update acrobat pro by launching the application and having the software updater figure out what is needed... because I can't launch the program in the first place.
3. Does anyone know what in the world is going on? From all of the variables, it's obvious that there's some issue with acrobat pro 9.0 and OS 10.6.4, but I can't figure out how to update the acrobat pro 9.0.
Any thoughts / help, much appreciated. HarrySince you have already downloaded all the patches starting from 9.1 to 9.3.4, i would sugg
est a little longer route but this might solve your problem.
1. Create a new admin account say admin1
2. Log out from the current admin account and login as admin1(the new admin account)
3. Now update Acrobat 9.0 to 9.3.4
4. Now if you want you can logout and login into the original admin.
Hope this solves your problem. -
Can I load Acrobat Pro 6 onto Windows 7 and upgrade to Acrobat Pro 9?
Can I load Acrobat Pro 6 onto Windows 7 and upgrade to Acrobat Pro 9? My former PC ran on Windows XP and this new PC runs on Windows 7. I don't want to shell out another $449 when Acrobat Pro 9 worked fine for me.
You might be able to install Acrobat 6 for this purpose, but you probably won't have to. When you install Acrobat 9 Upgrade it should (if I remember right) ask for the serial number of your "qualifying" product and at that point you put in the Acrobat 6 serial.
-
Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?
Please refer
Doesn't launch after 30 days | Installed as part of a CS6 suite -
How can i get logic pro x on my n ew imac i have it on my macbook pro
how can i get logic pro x on my n ew imac i have it on macbook pro
What do you mean, it's not installing?
Give more details please... We cannot mind read or see your screen here -
How can I get quicktime pro 7 running
I bought quicktime pro 7 a couple of years ago and have a registration code. At the time I used the program to make some time lapse movies. I'd like to make a couple of time lapse movies again but quicktime pro 7 is no where to be found. This probably ha something to do with updating the os between then and now. The question is how can I get quicktime pro 7 running again? The unlocking instructions I have for quicktime pro 7 that I received with the key do not correspond with what the system preferences now show. Any assistance would be appreciated. I am currently running OS X version 10.9.5 on an older iMac.
Open the QuickTime 7 player(if it’s not installed, click here), choose Registration from the QuickTime Player 7 menu, and supply your key there.
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JDI-CMS track with single system
We installed the JDI sp13 on our J2EE Engine 640 development system. We are goingto configure it (all the components DTR, CBS, CMS) in order to start a project developmentò. We will export the developments using .sca files, and we will move them on a
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I exported one folder to an external drive. Now ALL my projects in Aperture are gone! WHERE ARE THEY? I've tried to rebuild and repair database. It only shows the one project I had exported because I opened it in Finder back into Aperture. HELP