I can't get any sound when trying to preview tones on the iTunes store.

When I try to preview a ringtone or alert tone in the iTunes store it shows that the file is playing but I don't hear any sound through my phone. The ringer volume is set at max and all tones already loaded on my phone play just fine. Any suggestions?

I'm having the same issue with my iPhone 4S.  I was hoping to find a solution around here somewhere. 

Similar Messages

  • When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'.

    When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'.  I can access my account on a different PC but not my own.  Can you advise me as to what I should do please?

    Hello donnafromwakefield,
    The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/en-us/TS1368
    Cheers,
    Allen

  • When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later."  How do you resolve this?

    When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later."  How do you resolve this?  Has been going on for days now.

    I started getting this message a couple of days ago.
    Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828

  • I keep getting a message stating my internet connection timed out when trying to sign in to the iTunes store.

    When I attempt to log into the iTunes store, I get an error message stating that my internet connection has timed out.  I am able to access the internet otherwise.  I am running on my home WiFi network from AT&T.  I've removed iTunes and reinstalled it several times with the same outcome.  Is there anything that I may be over looking, such as internet speed, etc?  I've also check my firewall and pop up blocker and the program is allowed.

    i've been having trouble for the last couple weeks, and after spending HOURS trying every solution i could find, i still can't get the store to load, or for itunes to stop hanging my computer. however, through the process of elimination, i did figure out that i had a router that died. got that going now, just wish i could get the itunes store to work.

  • HT1879 How can I get a refund on purchases made in error in the itunes store?

    My kids purchased and downloaded music from the itunes store that i was not aware of nor wanted til it wouldnt let me download anything else from itunes or any apps.  How can I get refunded for these downloads?

    You can try contacting iTunes support via this page and see what they say : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Hey i have a ipod touch and i can t get any sound out of my head phones. The lil bit i can get is scratchy and very very low??

    I have a ipod touch and i can only get a very lil bit of sound and its scrachy souding out of my head phones... sounds good if you dont use head phones??? Can anybody help??

    Your MacBook Pro doesn't have HDMI output... it's DVI. For sound, you will need to use the headphone out/optical digital audio out port to the TV/stereo. As far as video goes, I'm confused as to what cable you're using but at one point you're converting DVI to HDMI.

  • I get "Unknown Error." when trying to re-log into the iTunes Store for Windows

    My AppleID and password work when using a web browser and logging in here, but not when i try to log in through iTunes for Windows.
    My events leading up to the error are below. Any suggestions for a fix/solution?
    1) "Unauthorized Computer" message when trying to play newly bought iTunes movie.
    2) Authentication Failed using AppleID
    3) Sign out completely
    3a) Try to sign in, but get "Unknown Error."
    4) Uninstalled iTunes
    5) Reinstalled iTunes
    6) Login attempt: Unknown Error
    7) Tried deleting "SC Folder" from User Tips
    8) Login attempt: Unknown Error
    Any thoughts on what I could do differently to get this resolved?

    How I solved my UNKNOWN ERROR login issue:
    I figured out that I had downloaded the 32 bit version of ITunes but I have the 64 bit version of Windows 8.    So I uninstalled the 32. and downloaded and installed the 64 bit version of ITunes and everything worked just fine.  The Windows 8 firewall was not an issue.
    How to determine your version of Win 8.     Go to Control Panel, System & Security, then System and that screen shows the version.    
    I just brought home a new Toshiba laptop and was surprised to see that I have the 64 bit version.  But pleased that I fixed the agrivating ITunes issue.
    Good luck!

  • Recently, I can't get any sound from my game applications.  Sound works fine with video, streaming, etc, but not my game applications.  I've tried powering down and re-booting, but the sound does not return.  Can anyone help me?

    Recently, I can't get any sound from my game applications.  Sound works fine with video, streaming, etc, but not my game applications.  I've tried powering down and re-booting, but the sound does not return.  Can anyone help me?

    Have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.
    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via control centre : swipe up from the bottom edge of the screen and it's the right-most of the 5 icons in the middle of it (if the icon is white then it's 'on', tap it to turn it grey and 'off'). The function that isn't on the side switch is set via control centre instead : http://support.apple.com/kb/HT4085

  • Trying to play Reason 3 devices in LP7 - i can't get any sound

    Trying to play Reason 3 devices in LP7 - i can't get any sound!!!
    I've followed all the instructions, and got the latest updates of both Reason3 and LP7
    The MIDI receive light comes on on the Reason devices, but there's no level showing up on the Reason hardware interface..
    Any ideas?

    Ok, try this:
    Open Logic, then open Live. Live should now be a Rewire slave to Logic.
    Now insert any audio clip into an open slot on an audio track in Live. Doesn't matter what, anything will do.
    Now go to Logic and create a track to accept the Rewire output from Live. Once again, just to be sure, this is done by changing the track parameters in the window on the left side of the arrange window.
    Now play the clip in Live. Does the audio come through into Logic? If so, your issue is with Reason. If not, it sounds like you have a global Rewire issue.
    The preferences, I believe, are in ~/library/application support/Ableton and ~/library/application support/Propellerheads. I can't remember off the top of my head, and I'm not at my Mac to check. Do a search here for the location of the Logic preference file. Trash them all (be prepared to re-authorize Reason and/or Live, however).
    Let me know how this test goes and we'll take it from there.

  • I can't get any sound out of iTunes when i play a song.

    Ever since i upgraded iTunes i can't get any sound out of it. The player shows the bar moving through the song but nothing is heard.

    Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & install the latest Audio driver.
    http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&​lc=en
    ```````````````````````````````````````
    If still no sound,try a hard reset, works sometimes.Disconnect all external devices first.
    1-remove power cord and battery
    2-press power button for 30 seconds
    3-reinstall only power cord for first startup.
    4-power on
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • [SOLVED] Can't get any sound working at all

    I've just installed Arch again on my MacBook 5,2 and I can't get any sound (speakers or earphones) to work. I've tried the ALSA wiki page for troubleshooting, but none of that has worked. Does anyone have any ideas where to start with this?
    Last edited by dave1022 (2011-05-07 15:04:31)

    When you try something and it doesn't work, post the commands and the errors you get here, so that someone can actually help you with your problem.
    Please help us help you.

  • Cannot get any sound when playing .avi files

    Hi All
    I am running QT version 6.5.3 on Mac OS X 10.2.8 and cannot get any sound when playing .avi files but the picture is perfect.
    I have installed the following: M-Peg 2 playback component, AVI Components and AC3 component.
    Does anyone know if I am missing anything or how I can fix this?
    Many thanks
    Garry

    Download and install Perian from http://perian.org/
    You should read this support page http://perian.org/#support in case you need to delete older codecs. In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/divx/mac/

  • I can't get any sounds from my ipod, only through earphones

    I can't get any sounds from my itouch. I can only hear through my headphones. I completely reset my itouch and still nothing

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem. I do not know what you meant by "completely reset my itouch".
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem.
    Apple Retail Store - Genius Bar

  • Im not getting any sound when i select a track and put it in the arrange area

    Im new to pro logic,, when i select a track and put it in the arrange area,, im not getting any sound when it plays.. I can hear it play in the list of samples, but not when its in the arrange area,,, help meeeeee

    Are you putting the file on an instrument channel rather than an audio channel? That's one possibility. The track could be muted is another.

  • I can't get any sound through speakers with monitoring on either - using imac with guitarlink audio interface

    I can't get any sound through my speakers with monitoring on - i'm using a behringer usg102 audio interface and garageband is recognizing the input - i just can't hear the output - any suggestions?  thanks!

    vickyfromla quinta wrote:
    i have the usb selected as the input device
    and the output?
    vickyfromla quinta wrote:
    but it won't allow me to set the input level.  when i try to move the slider, it automatically moves itself back to the far left side.
    that's not the problem:
    http://www.bulletsandbones.com/GB/GBFAQ.html#volumesliderdisabled
    (Let the page FULLY load. The link to your answer is at the top of your screen)

Maybe you are looking for