I can't get any toolbars back(I don't have adress, Getting started, or File edit view ect)

Ok on my brothers account, he has no adress bar, the file edit veiw, or the Getting started/Google thing. The only thing he has is the new tabs area. He can't fix this in any right clicking of the screen, as far as we see. He doesn't want to delete the account because it has all of his iTunes songs and a lot of them were off CD's. Any way to fix it? We tried uninstalling and installing it again, but it didn't work, even if i ticked the box.
== This happened ==
Every time Firefox opened
== My brother accidently got them off

Press ''ALT'' then press '''V T M''' then go to View--Toolbars and select '''Navigation Bar''' and also '''Bookmarks Toolbar'''

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Hit the '''Alt''' key to show the Menu bar, then open View > Toolbars and select Menu bar, so it has a check-mark. 
https://support.mozilla.com/en-US/kb/Menu%20bar%20is%20missing

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Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
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== This happened ==
Every time Firefox opened
== I opened up firefox and clicked file.

Press ''ALT'' then press '''V T M''' then go to View--Toolbars and select '''Navigation Bar''' and also '''Bookmarks Toolbar'''

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I can't get any toolbars back(I don't have adress, Getting started, or File edit view ect)

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