I can't get back to my iphone backup as it say my password wrong, how can i get it back
as title, it keeps fail as said that my password is not correct,
how can i get back to my backup!?
Enter the correct password. It's the only way. If you can't remember it, you cannot use the backup. No way around this.
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Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
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Shoul there be an access tab on my iTunesYou don't view your calendar, on your Mac, that way. You sync your calendar to your Mac using iCloud, or iTunes. Read here:
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You need to restore iPhone with iTunes on computer. Open iTunes on computer, connect iPhone to computer, hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Click Restore button of iTunes.
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You will have to restore the phone using iTunes on your computer. All data will be lost.
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I get a Message on iPhone 4S, "Cannot Connect to iTunes Store." How can I access iTunes Store? Yes, I am WiFi connected.
Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
Here is how I got it fixed.
1. Contacted iTunes store support
2. Followed their instructions and replyed with the following info:
An order number from one of my purchases
Last 4 digits of the c.c. Used for the iTunes store acct
Answer to one of my security questions
And 2 items from this list.
Birthdate
Billing address for Acct
Phone number on acct
It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
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Hello joelfromn. charleston,
It seems you are unable to activate iMessage on a device with no carrier service. The following article provides information regarding activation issues:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Check your device settings
Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
Go to Settings > General > Date & Time and make sure that your time zone is set up correctly.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
i upgraded from 4S to Iphone 5 but i lost all my messages how can i get them back on the new device ?i did back up using the icloud ?
having said that i have an i pad as well and when i backed up i got the contacts which are on the i pad on my new iphone 5 not the ones who were on
i phone 4s ...
any one can advise me please what to do to get my stuff from iphone 4s to iphone 5 ,rather than the stuff from my ipad ?If you made a backup using icloud, then restore your 5 to that backup. http://support.apple.com/kb/HT4859
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everytime i link my iphone up to my laptop the message 'welcome to your new iphone' with the option restore from back up or new iphone. i once did restore from back up and it deleted all my recent pictures, music etc. how can i get pass this stage?
Hi Khuram1981 - thank you thank you thank you! All sorted! dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE. It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more. Any suggestions?
Again thank you SO much for helping with other problem = a real relief.
Chatterwind xx -
I recently restored my iphone. When attempting to set it back up it will not accept my password. Yet when i log into the apple store i have no problem logging in using the same apple id and password. How do i get the iphone to recognize my apple id and password?
Try This...
Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info Here > Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
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