I can't get Creative Cloud Installer to work

When I get to "down load CC"  I get a request for my pass word in order to allow Creative Cloud Installer to "make changes."  I've tried every password I can think of, but it won't let me reset it.  How do I reset the password?  thank

Hi Darbymom,
I believe the message that you are getting is for your MAC password and not Adobe password. Have you tried entering your system password at the download screen ? Reason why this prompt comes up is because , the download file is trying to make the required changes on the machine so that the installation can proceed .
Cheers,
Kartikay Sharma

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