I can't get Creative Cloud to download

When I try to download the Creative Cloud trial version the download appears to start but just disappears without downloading anything. I've tried several times and always get the same results - basically nothings happens. I'm on a Windows 8.1 box and I've turned off the firewall. I'm at a loss as to what the problem is.

We can't know. you have not provided any exact system info nor told us what browser you use or how you access the Internet. As a start, try another browser.
Mylenium

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Trying to download ps and can't get creative cloud to open

Trying to download PS but cant get creative cloud to install and open

Without system info and other details nobody can even guess.
Mylenium

How can i get creative cloud in Aruba?

Can anyone tell me how to get creative cloud in Aruba as it is not yet available here?

Login to adobe.com from your end and try to place the order. If not available from adobe.com then look for any reseller.

I have a Creative Suite CS6 student edition. Can I get Creative Cloud CC student also on my same university ID?

I have adobe Creative Suite 6 Student Edition. an I get Creative Cloud CC student also on my same university ID Card?

Hi Adnan Basra,
We do have student and teachers edition for Creative Cloud.
Please check the below mentioned links for reference.
Student software discounts, student eligibility | Adobe
Adobe Creative Cloud for students and teachers | Adobe
Thanks,
Atul Saini

Can't get Creative Cloud Apps on new computer. Download error. Please contact customer support

I've tried deleting/renaming AAMUpdater and OOBE files and reinstalling.
Please help!

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I can't get Creative Cloud Installer to work

When I get to "down load CC" I get a request for my pass word in order to allow Creative Cloud Installer to "make changes." I've tried every password I can think of, but it won't let me reset it. How do I reset the password? thank

Hi Darbymom,
I believe the message that you are getting is for your MAC password and not Adobe password. Have you tried entering your system password at the download screen ? Reason why this prompt comes up is because , the download file is trying to make the required changes on the machine so that the installation can proceed .
Cheers,
Kartikay Sharma

I can't get Creative Cloud Desktop installed on my new iMac

I bought a new iMac. It's running Mac OS X 10.9.2.
1. I backed up everything on the old mac.
2. I uninstalled all Adobe Creative Cloud apps on the old mac.
3. I used Apple Migration Assistant to transfer all data from the old mac to the new mac.
4. I downloaded and installed Adobe Creative Cloud Desktop on the new mac.
5. I clicked on the Adobe Creative Cloud Desktop icon at the top of the screen. (upper right)
6. A window popped open, save "Creative Cloud" written on a black ground, then were nothing in the window. The window is blank. I wasn't asked to accept the terms of use. There is no "home", "apps", "files", "fonts" "behance" options. There's nothing.
Everything other time I've installed Creative Cloud Desktop, the first question is to accept the terms of use. In this case, there was nothing - just an empty window. Also, the Adobe Creative Cloud Desktop icon at the top of the screen is light grey. It turns black after the user accepts the terms of use. The icon at the top of my screen is always light grey.
What can I do to fix this?

Ok, got it. What did I do?
# Uninstall Adobe Cloud Application
# Delete the folders
- Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE
- Mac OS: /Library/Application Support/Adobe/AAMUpdater
- Mac OS: /Library/Application Support/Adobe/AAMUpdaterInventory
- Mac OS: /Library/Application Support/Adobe/OOBE
# started Photoshop, an error comes up and I reinstalled the Adobe Application Manager
# installed the Adobe Cloud Application
# restarted the mac
Adobe CC up and running

I have a dell computer and can not get the cloud to download photoes to it. What do I need to do?

I cannot get the photoes to download to my computer from the cloud. I tried to find thr file that the photoes are to bedownlowed too but itis not on the computer.

http://support.apple.com/kb/DL1455

How can I GET Creative Cloud redeem with expired product

I would like to redeem my creative cloud
and they are sayiing that it's expired
my school is the NEW SCHOOL Parsons in New York city
and all students are able to use creative cloud for free
and i don't know what i cannot use it

Contact the school to see what the status of your account is.

Is anyone else having trouble getting creative cloud to update?

I get a message that creative cloud has an update and when I try to install it the installer runs, brings up the creative cloud window and crashes. I can't get creative cloud to open so I can download Premiere.

I can still launch applications, but for some reason the CreativeCloud app is hung on a network request.
I was able to force quit the Creative Cloud app, then relaunch it, and it is working.
Lightroom and Photoshop launch, but LR is hanging for about 20 seconds in the splash screen (when it normally does not).
So yes, there appears to be some sort of network/server issue with Creative Cloud right now.
But I can't find any errors listed in their status pages, so it may only be a slowdown due to a network issue outside the servers.

I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.

Hi..............I have a new Creative Cloud registration and have bought the new Dreamweaver CC but I cannot seem to down load it? My Creative Cloud has downloaded but not my new Dreamweaver CC? I currently have the old Dreamweaver CS4 on my system! Can

Hi..............I have a new Creative Cloud registration and have bought the new Dreamweaver CC but I cannot seem to down load it? My Creative Cloud has downloaded but not my new Dreamweaver CC? I currently have the old Dreamweaver CS4 on my system! Can anyone help?

The first thing you need to do is download and install the Creative Cloud Desktop Application. Then, open that program and click on the Apps tab. You download and install creative cloud applications from there.
If your computer doesn't meet the minimum requirements to run a given program, it won't show up under the Apps tab.
Once they are installed, you'll need to go to your Applications folder (Mac) or Program Files (x86) folder (PC) to start the program itself.

I have cs4 master and I want to get creative cloud which it says you can get for lower price if you have cs3 or higher but it says i can't why?

I have cs4 master and I want to get creative cloud which it says you can get for lower price if you have cs3 or higher but it says i can't why?

Hi Quinn7,
Was the one which you were upgrading from a Educational version? If so, that might be related. I'd recommend reaching out to our support for assistance. I think there is a link for chat or phone on the bottom of the plans page: Creative Cloud pricing and membership plans | Adobe Creative Cloud
- Dave

I downloaded creative cloud to my mac as I wanted Illustrator. But while I can find the creative cloud app, I can't access the actual illustrator program. Help!

i downloaded creative cloud to my mac as I wanted Illustrator. But while I can find the creative cloud app, I can't access the actual illustrator program. Help!

Hi Amy,
Kindly try the below mentioned links.
Creative Cloud Help | Download, install, update, or uninstall apps
Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
Thanks,
Atul Saini

I cannot get Creative Cloud to update the applications I have installed. How can I get CC to update them?

I am unable to get Creative Cloud to update my CC programs I have installed on my MacBook Pro. The programs were originally installed from a free year trial that my work was offered. It was an enterprise trial. Because I work with multiple translations, I installed the English language with Arabic support versions of Photoshop, Illustrator, and InDesign. The Creative Cloud desktop program shows that these programs are all "up to date" even though they are not. None of these programs allow me to go to Help>Updates either. That option is grayed out. I have read through several forums and help articles. I have done the following:
Uninstalled and reinstalled CC desktop program.
Logged out of CC desktop program.
Deleted the opm.db file.
Reopened the CC desktop program after deleting this file.
Uninstalling and reinstalling all of my CC programs on my MacBook.
There has to be something that I'm missing... or is it that I'm using the Arabic supported versions of these programs?
Any help would be greatly appreciated.

Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

I can't get Creative Cloud to download

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