I can't get FaceTime and iMessage to work on iPhone 5 operating on 6.0.2, please help

I can't get FaceTime or iMessage to work, i get a message displaying waiting for activation. Also when I make a call the FaceTime icon just says activating

1. Make sure software is up to date (important)
2. Make sure FaceTime is enabled; Settings>FaceTime
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo

Similar Messages

  • I can't get facetime or imessage to work and i have just updated my ipod to get them

    This is my first post. I have just updated my ipod and it has given me things like, Imessage, reminders and newsstand. I tryed to start up imessages and it said:
    "An error occured during activation. Try again." so i do and it comes up with the same message. It does the same for facetime. I've had my ipod for over a year  so im not new to facetime just imessage.
    It might just be me but has anyone else had this problem or have any ideas how to sort it?

    Have you looked at this previous discussion:
    Can't Activate FaceTime

  • HT5538 i cant get facetime and imessage to work on my iphone 5 after ios7 update

    after my ios7 update on my iphone 5, i cannot facetime or imessage. it just says waiting for activation. help...it has been like this for a week now

    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • HT204053 i cannot get my facetime or imessage to work it keeps saying check your connection. anyone please help me

    How do I connect my face time and I messages to my apple account. I keep getting error message saying no connection. I need help

    1. Settings > Messages > Send & Recieve > click on your Apple ID > sign out then go back turn off iMessage.
    2. Settings > FaceTime > click on your Apple ID > sign out then turn off FaceTime.
    3. Restart your phone
    4. Settings > Messages: activate iMessage again and sign in again using your Apple ID
    5. Settings > FaceTime: activate iMessage again and sign in again using your Apple ID

  • Cant get facetime or imessage to work

    Any ideas on how to get facetime and imessage to work it just says waiting for authentication

    Try this
    http://www.apple.com/support/iphone/phone/

  • I can't get FaceTime or iMessage to connect, I enter valid password (tested and works for Apple account) and it won't connect. I have checked all settings, upgrades iOS to 8.3 rebooted, changed Apple acount PW still wont connect. My internet connecti

    I can't get FaceTime or iMessage to connect, I enter valid password (tested and works for Apple account) and it won't connect. I have checked all settings, upgrades iOS to 8.3 rebooted, changed Apple acount PW still wont connect. My internet connection is fine Safari works and I can access all sites. I have an iPad 2. Any help on this will be greatly appreciate.  iPad 2, iOS 8.3

    This is an ongoing problem as you will see by searching the forum. 
    Out of curiosity, do you have 2 step verification enabled?  It was recently extended to include iMessage & FaceTime & I'm wondering if it might be causing some of the issues that some users are experiencing.

  • I can't activate FaceTime and iMessage !!!?

    Actually this problem has started since iOS 6  . I have an iPhone 4S and iPad mini  running on iOS 6.0.2 and iPad 2 running on iOS 6.0.1
    On my iPhone , I can easily activate FaceTime and iMessage without any problems , but that's using my phone number .
    Whenever I tried singing in using my Apple ID , I keep getting the  'The user name and password is incorrect '  even though I'm pretty sure its correct .
    Same thing goes on my iPad 2 & mini , I tried activating FaceTime and iMessage but it just keeps saying the user name and password is incorrect .
    I try to fix my DNS & I've done resets  all other possible solutions I might find but to no avail .
    - Funny thing is that when I use a different Apple ID, it gets activated.. anybody can help on what the **** is going on !!!!?
    By the way I'm from Egypt and i have a macbook pro running on OSX 10.8.2 but FaceTime & iMessage Works without problems

    Try this support document http://support.apple.com/kb/TS4268 for problems with activating iMessage and Facetime.

  • HT1495 Can i have facetime and imessage activated on both my ipod and ipad on the same apple iD?

    Can i have facetime and imessage activated on both my ipod and ipad on the same apple iD?

    I have facetime and imessage activated on my ipod. When i try to activate it on my ipad it give me the message that "could not sign in. Please check network connection and try again. " everything else that requires internet works .. What do i need to do?

  • How can I get my MAC iMessages to work again?  (is IOS 7.0.2 to blame?)

    So, armed with an iPhone 5 (orig) , iPad (4th Gen) and an iMac running OS X 10.8.5 it appears that my iMessages on the desktop no longer work. This is apparently coincident with my upgrade of the handhelds to IOS 7.0.2. Alas, I am no longer in sync!
    Symptoms:
    iMessage on iMac will not activate the account. The remembered password seems to have disappeared and the attempts to activate the AppleID result in an error message dialog: "The server encountered an error processing registration. Please try again later." Meanwhile, the iPhone and iPad continue to function normally.

    So I did a bit of digging and found this from toddwest24 since I was also having the same scenario with FaceTime......
    From TODDWEST24:
    Re: The server encountered an error processing registration. Please try again later. 
    Jan 23, 2013 1:17 AM (in response to ndpendnc)
    I've been trying to get an answer to this problem for MONTHS.  I upgraded both my iMac and my MacBook Pro to Mountain Lion, and ever since, FaceTime and iMessage stopped working.  I got the "Server encountered an error . . ." So, I called Apple "support" and they claimed they haven't heard of this issue.  I said I find it hard to believe since it's apparently a huge problem for tons of users and is all over the Apple forums.  After spending an hour on the phone with "support", they said they had to pass i on to a senior engineer and they'd call me back within 2 days with an answer.  After waiting a week, I decided to go to the place where I should have gone before, the place where all questions can be answered, even those too advanced for Apple, that place . . . YouTube.
    Fixing the time issue didn't work for me, nor did any other solution that has been posted on the boards.  Yet after watching a 1:24 video on YouTube, both FaceTime and iMessage now work for me.
    Here's the solution which WILL work.
    You do need to first make sure your date/time settings are correct and set to adjust automatically.  But doing just this step will not fix the problem.
    Open Finder, click on "Go" at the top menu, then select "Go To Folder"
    Type in    /etc     and hit enter
    You'll see a file called "hosts".  Drag that file to your desktop.
    Right click on that file and open with Text Edit
    Select all the text in that file, delete it and replace it with the text below, exactly as it is below.  Then save the new hosts file (just exiting will save it). And then drag that new hosts file back into the /etc folder to replace the old one.  After that, your FaceTime and iMessage will work, no thanks to Apple.
    # Host Database
    # localhost is used to configure the loopback interface
    # when the system is booting. Do not change this entry.
    127.0.0.1 localhost
    255.255.255.255 broadcasthost
    ::1 localhost
    fe80::1%lo0 localhost
    Oddly, finish the above off with a REBOOT and then hey presto, it worked.
    The annoying thing is, I really don't know why?
    Anyway, problem solved and thanks to all.

  • Need help fixing my 3 Gen IPAD, FACETIME and iMESSAGES stopped working for me. Help please... more info to follow.

    FT and iMessages used to work for me, but when I try to sign into them, it kicks me back to the sign in screen 9 out of ten times saying..."You were signed out of FaceTime because your AppleID or password changed. Sign in to turn on FaceTime.
    When it DOES eventually let me through, either via restart/reset it tries to verify my email... fails... then says it sent an e-mail to my account, which never arrives. I tried resetting my security questions and I do get e-mails when I go that route. Still no fix.
    My account still works via the app store/itunes/apple webpage, etc.
    I've tried calling support and they seemed stumped. Trying re-syncing, hard reset...resetting all my settings, I have time auto-synced... still no remedy. Please help. Bought this specifically for Facetime and now I can't even get that to work.

    OK, the fix was frustratingly easy.
    My Apple ID is an old @mac.com address which is non functioning. This email address was also sitting in "alternate email addresses" within my Apple ID settings page. I deleted it and FaceTime and iMessage now work.
    I went to www.appleid.apple.com and logged in using my normal Apple ID credentials. I then made sure that ANY alternate email addresses listed under the Apple ID were in fact verifed. Sitting happily in there under "Alternate Email Address" was the @mac.com which was the non-functioning email address. I deleted and it's all now working. I also deleted some other alternate email addresses that were sitting in there.
    The only other suggestion from Apple was to create a separate Apple ID specifically for the FaceTime / iMessage functionality.
    They said the conflict probably arose from the fact that the Apple ID was associated with an alternate email address which could NOT be verified.
    I have to hand it to the Senior Tech Analysist from Apple in Brisbane. Very helpful, very friendly and their follow-through and ownership of my problem were very good.

  • Since upgrading TO iOS 8.3 FaceTime and iMessages stop working at me iPhone 4s.

    Facetime and iMessages are working no my iPad with my email direction but not recognizing my celular number, my iPhone. What can I do TO make ig work?

    I had this issue with my iPhone5 on Verizon.  I just finished a call with Apple, here were the steps we took to correct the issue;
    Connected phone to computer, opened iTunes
    clicked on the phone icon in iTunes and selected Summary tab
    selected Restore iPhone
    When asked, selected set up as new, not from a backup.  During this process iTunes found and downloaded new carrier settings
    When this restore completed I had cell signal
    then restored from a backup

  • Can't get headers and footers to work - after I enter something (page

    I can't get headers and footers to work - after I enter something (page #, etc) it will show up on the first page but not subsequent pages - what am I doing wrong?!

    Inspector > Layout > Section > Use previous headers and footers
    Peter

  • HT5538 My facetime and imessage aint working now, when i try to turn it on, it says waiting for activation then when it finishes it says something to do with a network connection. help me!!!

    My facetime and imessage aint working now, when i try to turn it on, it says waiting for activation then when it finishes it says something to do with a network connection. help me!!!

    iOS: Troubleshooting FaceTime and iMessage activation

  • Ipad 2 facetime and Imessage didnt work after updated to IOS 7.

    Hi everyone,my problem is my Ipad 2 facetime and Imessage didnt work after updated to IOS 7. When i try to login ,it's keep saying
         "facetime activation could not sign in please check your network connection" or
         "fImessage activation could not sign in please check your network connection"
    so,i reset everything and reset my network too,but nothing change.
    BUT,when i connect my ipad 2 with my iphone using ad-hoc,the facetime and Imessage worked really good,just like normal.
    And my iphone using Optus network.,So when i connect like that,my iphone using 3G and share ad-hoc to my ipad and everything work fine.
    SO,anyone having idea of how to fix this problem,please,help me. And thanks alot for your time .I just want everything working normally just like before i update to IOS 7.
                   NOTE : before i update my ipad and my iphone,everything worked fine with my wireless router. It's just happen to my ipad since the update.
    Thanks alot for your time ,any idea will be very helpful to me at this time. Again,thanks for you help .

    backup the device with itunes.
    Restore the device with itunes and set up as new.
    Sign into the facetime and imessage to activate it.
    After that is done and activation is good.
    Restore from the backup.
    Then make sure to sign into facetime and imessage again and you should be good to go

  • My apple id is not working in imessage or facetime. I tried to rest password still unable to open any. Though i can download stuff from istore.Only facetime and imessage not working. Please suggest.

    I am using Ipad3 and OS is upgraded. I tried to reset password still unable to open imessage and facetime. I am able to download from istore though. Tried everything i knew. Please suggest!

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

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