I can't get Firefox to open at all. Anybody else having this problem?
FF just won't open when I click on it. In task manager, it shows up in background processes only. I am running windows 8.1 on a laptop. I have tried restarting the machine, I have (several times) tried to uninstall and reinstall FF. When I look in the support section, I keep running into help that is predicated on having a FF window open, which is not happening at all, so there is not help there. I'm at my wit's end and I am sooo not fond of IE or chrome. Thanks for any help you can provide!
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
You can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue you can open Firefox in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.
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Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
You can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue you can open Firefox in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you. -
I can click on the tool, but I can't grab the corners in the preview window & manipulate them. Anybody else having this problem, & have a solution?
Sorry, Jesse.
I overlooked the rather conspicuous reference to Yosemite.
There must be some other reason.
Just to rule out the easiest one: How about View>Show/Hide Edges and Show/Hide Bounding Box.
In connexion with the update, did you reinstall, since there is an issue now, preferably the full three step way?
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
And then there is the list.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save curent artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
On iOS 7 when I try to set a new wallpaper why can't I scale and move my photo? Why does it chop off the heads? Anybody else having this problem?
Hi CollBA,
See More Like This to the right. This issue has been discussed several times on this forum.
Cheers,
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I just updated Safari with version 5.1.10 and now I cannot use "open location". Anyone else having this problem and are there any solutions?
Ok ...
Try troubleshooting extensions and third party plugins.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here. -
After I have updated my iPhone5 to IOS8 I can no longer access my greetings. I can't change the greeting or listen. Anyone else having this problem?
See:
https://discussions.apple.com/thread/4350553?start=15&tstart=0
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I can't get firefox to open at all
for some reason i can't get firefox to load at all. it was working fine up until last night, and when i tried to open it today it wouldn't open, i don't get an error msg or anything. can someone please help me i need firefox to do my work online. thanks
OK - undo the changes you made to DEP.
Open Firefox - take a screenshot of any message that appears and post back here -
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Your problems may be caused by software or hardware, including the gray screen and the slowness. The intermittent gray screen is a puzzler and probably is hardware. TUSL2C’s diagnosis may be right on the money. A question is how to isolate it to HW or SW that so you can get good service?
The obvious cheap and easy fix is to replace that cable but I don’t think you can do that because it is under warranty. There are other ways to isolate the problem that won’t void the warranty.
If the disk turns out to be healthy and it continues to boot to a gray screen then that will be a sign that internal hardware, other than the disk, is to blame. Since they are blaming it on software we will be able to test it with a pristine OS X installation that has no 3rd-party software to blame.
> They are calling it "Safe Sleep Mode" and that happens if I don't use the machine within 4 hours.
The machine should go to sleep and wake up almost instantly every time without a gray screen. If you can demonstrate the problem reliably by putting it to sleep and waking it up then that will be most useful. We will show it failing on pristine OS X software without 3rd-party mods to prove it is an Apple problem. Similarly if you can reliably show the gray screen from a power-on boot that will help.
My first question is do you have a current Time Machine (or other) backup? If not you should create one before we get to steps that could stress the disk. If it is a faulty cable or a faulty disk then the system could stop functioning at any time. It is always prudent to maintain a current backup and especially important when the system is sick. If you do not have a Time Machine (or other) backup then post back for instructions on how to create one.
In the mean time please download and run Etrecheck and post back the results.
http://www.etresoft.com/etrecheck
This will indicate possible software compatibles and other details that may be helpful in a diagnosis.
Also run disk diagnostics with Disk Utility. This will check if the disk and filesystem are healthy.
From the Finder, pull down on the Go menu to Utilities. This will open the Applications > Utilities folder.
Then run Disk Utility.
Click on the upper left disk icon.
Does the S.M.A.R.T. status say “Verified”.
If not the disk/SSD is unhealthy and needs to be replaced.
Click on the icon indented below, usually called “Macintosh HD”.
Verify Disk.
If it finishes with a green “OK” message then all is well with the disk.
If it shows errors in red then you may have found a problem.
Click on Repair Disk Permissions.
It will give lots of messages in black and white, which are OK.
If it gives any messages in red then there is an issue to address.
It will be useful to have some test that shows the slow speed that uses standard OS X applications such as Pages, Numbers, Presenter, iTunes, iMovie... or even just the Finder opening windows or starting applications. We can then use that test when isolating the source of the slowness.
How many seconds does it take to boot from power-on to either the login screen or the Finder is up? Please time that. It is a good speed test. If it is over a minute then something is wrong.
One way to isolate the issues will be to sandbox it using another disk to test what happens with different software on different hardware disks in different locations. That will not void the warranty.
But before going there or proceeding further let’s look at the Etrecheck and Disk Utility results, ensure the system is backed up, and then try some other standard tests. -
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Yes, I have near-perfect hearing too (for scope, squeaky brakes hurt my ears) I come from many conversations on many phones and types and first off, CDMA technology is great for coverage, terrible for voice quality. HD Voice in Europe made for some of the best phone conversations I've ever had.
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First off, it takes a very long time to boot up. Maybe that's normal. Then I get taken to the choose language screen, then the choose format screen. After this, it takes me to the apple recovery screen. I can't get off this screen without choosing either restart, run diagnostics, or factory reset. Everytime I restart, it takes me right back to this screen. If I choose run diagnostics, it says everything is fine. When I do a factory reset, it errors out telling me that it can't perform this action. Has anybody else run into this problem? I have tried pulling the plug and everything else I can think of. Maybe I just have a defective unit.
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Download a fresh Firefox copy and save the file to the desktop.
* Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox version if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
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*Tools > Options > Advanced > Update
What kind of issues do you have with Firefox 24?
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*https://support.mozilla.org/kb/Installing+a+previous+version+of+Firefox -
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