I can't get Firefox to syn on my new computer & have tried all the troubleshooting

I downloaded & installed Firefox on my new laptop. I sign in to sync & it says it's going to start but nothing happens. What can I do

Hi nedraspyro,
You may have to remove the account an sign in one more time from accounts.firefox.com. Then try Tools > Sync Now.
If there are any error messages please take note of them and we can investigate further.

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HT1339 I have tried all the troubleshooting tips online but my Classic ipod doesnt work. My Itunes keeps telling me that it cannot restore the ipod because the ipod is busy. What can I do?

I have tried all the troubleshooting tips online but my Classic ipod doesnt work. My Itunes keeps telling me that it cannot restore the ipod because the ipod is busy. What can I do?

Have you tried rebooting for the Mac and iPod to see if that helps? To reset the iPod, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
It wouldn't hurt to also try plugging the iPod into another USB port and use a different USB sync cable.
B-rock

How can I get Firefox to pass its downloads to Speed Download as all the other browsers do (it used to be able to do this)?

Until a few months ago All our browsers could automatically pass their downloads to "Speed Download" for downloading, very handy to have them all working in one place.
Now after recent updated in the last six months or so Firefox alone no longer does this but insists on using its own download setting.
how can I get it to respond to Speed Download as before, along with Google Chrome, Camino and Safari?

Have you tried the update to Fast Dial, version 4.2.1 or later? It should override the built-in new tab page: https://addons.mozilla.org/en-US/firefox/addon/fast-dial-5721/ ''(Note: I haven't tested it myself)''
If you are using a similar add-on that isn't the same "Fast Dial", which one is it?

I can not get my ipod to show on itunes i have followed all the procedures in help, what more can i do

I can't get my ipod touch to show up in itunes, I've followed all the directions it still will not show up. What can I do now?

I hope you get an answer on this. I am having similar problems. I have lots of music on my Nano and now have a new laptop. How do you move those songs into your new laptop from the Nano.

"Firefox is already running but not responding" - have tried all the usual solutions.

The message I'm getting is the standard: "Firefox is already running, but is not responding." I'm using a PC with Windows 7.
I've tried:
- Opening task manager and manually ending the process. This didn't work because the process is not listed in applications, processes, or services.
- Deleting the parent/lock file. This didn't work because the file is not in any of the firefox folders. I've checked APPDATA/Local/Firefox as well as APPDATA/Roaming/Firefox, and the original install folder just to be thorough. It's not a hidden file either - I have those set to display.
- Creating a new profile and importing settings from the old one. I can't import settings because the old profile is still running.
- Restarting before and after each of these potential solutions, including restarting in safe mode, shutting off the computer and waiting a bit before restarting, etc.
All I really want back are my bookmarks, which I've spent quite a while creating. Unfortunately, there is no file I can find for the default profile that has the bookmarks stored. When I created a new profile, a folder appeared with its name in the APPDATA/Roaming/Firefox folder, with all of the bookmarks, etc. There is no such folder for the default profile though - which is the one I want. I've even tried switching to Chrome and importing bookmarks, but that doesn't work because the bookmarks can't be imported while Firefox is still running.

Does a new profile work?<br />
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
If there is no profile present then you also get that error about "Firefox is already running but not responding"
If you uninstalled Firefox at any time in the past and removed your personal data or deleted that profile folder yourself then you no longer have a profile to start with or restore files from.
See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use

TS2818 Hi! Just bought a new iPod nano from the Apple Sore in Florida. It just will not work with my iTunes installed on Windows 8 computer. Tried all the troubleshooting options! Can anyone help please?

Help??

Hello nanowillnotwork
Check out the article below and pick one of them that relates to your issue. What you need to find out is that does the computer as a whole recognize your iPod nano or is it just iTunes.
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
Regards,
-Norm G.

I can't get Firefox 10.0 to recognize 1password 3.8.15. The extension doesn't stay as an add-on. Please help!

I can't get Firefox 10.0 to recognize 1password 3.8.15. The extension doesn't stay as an add-on. Please help!

1passowrd team released support for Firefox 10 already. Do an autometic update and check.See:
* http://support.agilebits.com/discussions/1password-for-windows/487-firefox-100-doesnt-support-1password

How can I get Firefox to automatically open a new search in a new tab please?

How can I get Firefox to automatically open a new search in a new tab please? [Without me manually opening the tab]

For searches from the Search Bar, when you use the Enter key.
Type '''about:config''' in the URL bar and hit Enter. <br />
''If you see the warning, you can confirm that you want to access that page.''
Pref = '''browser.search.openintab''' = double-click to toggle to '''true'''

I can't get Firefox to populate full screen. It's live on the task bar but nothing I try, including uninstall and re-downloading, has worked.

I can't get Firefox to populate full screen. It's live on the task bar (because it will give me a mini preview when I move the mouse over it) but nothing I try, including uninstall and re-downloading, has worked.

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

My iPhone 4S will not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

My iPhone will
not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

Try resetting your network settings.
Settings>Genenal>Reset>Reset Network Settings.

HT4527 How can I get my iTunes account on my new computer if I don't have access to the old one?

My computer with my iTunes was recently destroyed. How can I get my iTunes account on my new computer if I don't have access to the old one?

Hi erikafromorlando,
You can sign in and download your previously purchased items by following this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
I hope this helps!
- Ari

I CAN'T GET MY MACBOOK AIR, IPHONE OR IPAD CONNECT TO EACH OTHER THROUGH BLUETOOTH. I HAVE TRIED ALL THE SUGGESTIONS I HAVE READ, INCLUDING RESTARTING DEVICES, FORGETTING DEVICES, TURNING BLUETOOTH ON AND OFF.

I am unable to connect my Macbook air, iPhone or iPad though bluetooth. I have tried all the suggestions I have read. i.e. toggle bluetooth on and off, turn devices on and off, forget devices and then pair. I seem to be able to pair but the devices immediately go to not connected and a message appears that reads: make sure devices are turned on and in range.

Pairing the phone with the car is one thing, but paring to the computer is not generally supported. Tethering is using the cellular data access from the phone for the other devices. It is part of Personal Hotspot. If you aren't aware of what it is, then it probably is something you do not use.
As far as the car is concerned, what is not working? Does the car not see the phone, or the phone see the car, or after you start to pair something fails? If you provide more information about the problem and what you have tried to do to correct it, then we can offer some solutions. What version of the iPhone, what iOS, and what year and make of vehicle?

Can't play purchased songs even on an authorized computer. I have tried all the fixes with no help.

I just recently purchased a new computer running Windows 7 64 bit. I downloaded the latest edition of itunes, and transfered all of my old itunes purchases from my XP computer onto this new computer. The problem that I am having is that I am being prompted for my password everytime I try to play purchases on this new computer, even though I get a message telling me that this computer is already authorized to play purchases under this account. Whenever I try to play the song, I keep getting this same message everytime I enter my password. It also seems I am unable to deauthorize the machines that were authorized using one of the old accounts that I made purchases on in the past. When I go into my itunes account under the username and try to "deauthorize all computers" nothing happens, and it still tells me that I have 5 out of the available 5 computers authorized, even after I try to deauthorize all of them. I have mainly noticed the problem on the older songs that I purchased. Most of the recently purchased songs don't re-prompt me for my password when trying to play them. I have tried all the suggested fixes on the support webpage such as deleting the "SC" folder and changing the security slider settings, but the problem keeps coming up. Can anyone offer a suggestion on how to fix this problem and how to try again to deauthorize all computers and then reauthorize this particular new computer running Windows 7? Thanks for the help!
Michael
[email protected]
(859)624-9975

Oh, and I checked here http://support.apple.com/kb/HT3939 and you are correct!
I do have an iPhone 3G not a 3GS.
So does that mean that I cannot get any later software than iOS 4.2?

My old computer crashed and i just purchased a new laptop. How do i get my library on my new computer without erasing all the songs on my ipod?

?

damfam9 wrote:
My old computer crashed and i just purchased a new laptop. How do i get my library on my new computer without erasing all the songs on my ipod?
If ALL your music is on the iPod and it's ALL iTunes purchased content, you log into iTunes with your account on th enew machine and reverse sycn the music back.
If the music is from cd's and other sources (not iTunes files) then ask over at iLounge what third party solution currently works. (can't recommond it here)
I have some HUGE instructions here how to get your music off the old comptuer too:
Recovery options:
A: If Windows isn't booting:
You need to boot the computer from a "recovery disk or USB" that has a operating system on it and a graphical user interface to transfer files from your boot drive to a external drive.
I suggest using the Easy USB Installer to install Ubuntu 10.10 onto a 2-4 GB USB key.
http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/
or
burn a ISO of Ubuntu 10.10 or PartedMagic to a cd-r with ImgBurn or Win 7 right click and burn
You can use Disk Utility in OS X to select the ISO and burn to cd/dvd as well.
Once you have it installed, consult this page for your BIOS boot key to hold to get into the BIOS.
http://pcsupport.about.com/od/fixtheproblem/a/biosaccess_pc.htm
Plug the USB into the back (if possible) of the computer, connect the external drive and enter the BIOS, set the USB (or CD) as first boot and SAVE.
Boot off the USB/CD and "Try Ubuntu/Run from disk" DON'T INSTALL. (Parted Magic loads into RAM and ejects CD)
Once in, go under the menu Places > Computer and transfer your files to the external drive just like you would in Windows, drag and drop.
(If using Parted Magic double click on the Mount Drive left icon twice, use the two GUI windows to transfer files to external drive, unmount drives, log out/quit in the lower left corner menu option)
B: If the computer hardware isn't working, but the drive might still work:
You'll have to remove the power cord and manually extract the hard drive. This might result in some damage.
There is a powered IDE/SATA to USB adapter for sale online for $20 that you can take that internal hard drive and use it like a external drive to access your files from another Windows machine.
C: If your iTunes content is deleted...
It might be recoverable if it hasn't been overwritten yet by fresh data. Undelete software works by reading the 1's and 0's of the files themselves, not what the OS says.
You need to use undelete software pre-installed before the iTunes content was deleted, or while on a bootable cd/USB and a external drive to transfer the recovered files.
You can also install undelete type software on a new machine and USE STEP B above to "undelete" the files and recover them directly to the new computer.
You can't install undelete software or recover files to the same drive your attempting to recover from or it overwrites the deleted data.
D: If the hard drive doesn't work and...
The data isn't worth spending $2000-$3000 in a ATTEMPT at platter dissection recovery, then your finished
If the data on the drive was encrypted, data recovery efforts may be futile, unless it's a encypted file and you transfer it successfuly and have the password to de-crypt it.
E: If you have a "iDevice" with any content
It can be synced back into iTunes, check at iLounge what third party software works reliably now and for your version.
(Once you log into your iTunes account, you can sync ONLY iTunes purchased content back from a iDevice)
Third party software can recover just about all the items on a iDevice, regardless of it's origin. (can't recommend such software here)
F: If any of the above is too hard, or the data is of "critical importance"
Then seek professional computer or forensic level recovery services.
Get help from someone who has done this sort of thing repeatly and can almost guaranty 100% results.
There is Linux software that can "rip" all data off a iOS device if that level of attention is needed, seek a professional service.
Hope this helps in your data recovery efforts.
Please, backup your data, it's the only thing us IT professionals can't recover.

My iphone6 screen is off since last few days i have tried all the options like pressing the home and sleep button together but still its not switching it on before it was getting hanged quite often it had full battery charged but still it is off

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hi i m currently in pakistan and there is no apple store here . i will b back to australia after 2 weeks i was wondering if thei can b any fix as i have all my contacts and everything else in my mobile

I can't get Firefox to syn on my new computer & have tried all the troubleshooting

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