I can't get ichat to work

I am completely new to mac (always used pc) but now have a mac mini and want to video conference with family in other cities. They are also on mac, but when I send an invitation they click accept but then it shows they decline. When they send an invitation I click accept but it shows them I don't respond. I have version 3.1 and they have the earlier version 2. something. Any suggestions?
Mac Mini    

Hi Mike,
Welcome to the Apple Discussion Pages.
Like some Games iChat needs specific Ports opened in your Mac Firewall if it is ON and in your Modem.
Some reading http://www.ralphjohnsuk.dsl.pipex.com/page3.html
Ports needed with pics of Mac Firewall http://www.ralphjohnsuk.dsl.pipex.com/page4.html
List of many devices with links to instructions with pics http://portforward.com/routers.htm for setting the most common way of opening the ports in your modem.
Test accounts and testers http://www.ralphjohnsuk.dsl.pipex.com/ContactTesters.html
Ralph

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    @SIP/SIP.c:2437 type=4 (900A0015/36)
    [SIPConnectIPPort failed]
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    t=0 0
    a=hwi:70:1:1499
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    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12 3 0
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    a=rtpmap:0 PCMU/8000
    a=rtpID:-812784478
    m=video 16384 RTP/AVP 126 34
    a=rtcp:16385
    a=rtpmap:126 X-H264
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
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    a=pogo
    a=fmtp:126 imagesize 0 rules 30:160:120:160:120
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    [INVITE sip:[email protected] SIP/2.0
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    Content-Type: application/sdp
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    a=rtcp:16385
    a=rtpmap:126 X-H264
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    a=RTCP:AUDIO 16387 VIDEO 16385
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    a=rtpID:1078168138
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    Content-Length: 504
    v=0
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    t=0 0
    a=hwi:1028:2:2000
    a=multipoint:1
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
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    a=rtpmap:3 GSM/8000
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    a=rtpID:-356752441
    m=video 16388 RTP/AVP 126 34
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    CSeq: 1 INVITE
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    o=christopherpersheff 0 0 IN IP4 m.0
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    b=AS:3769
    t=0 0
    a=hwi:1028:2:2000
    a=multipoint:1
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16390 RTP/AVP 12 3 0
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    a=rtpmap:0 PCMU/8000
    a=rtpID:-356752441
    m=video 16388 RTP/AVP 126 34
    a=rtpmap:126 X-H264
    a=fmtp:34 imagesize 0 rules 30:176:144
    a=framerate:20
    a=RTCP:AUDIO 16391 VIDEO 16389
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    a=fmtp:126 imagesize 0 rules 20:160:120:640:480
    a=rtpID:1037876831
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    [INVITE sip:[email protected] SIP/2.0
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    CSeq: 1 INVITE
    Contact: <sip:[email protected]>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 502
    v=0
    o=christopherpersheff 0 0 IN IP4 m.0
    s=ithaca1978si2
    c=IN IP4 m.0
    b=AS:3769
    t=0 0
    a=hwi:1028:2:2000
    a=multipoint:1
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16390 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:-356752441
    m=video 16388 RTP/AVP 126 34
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    a=fmtp:34 imagesize 0 rules 30:176:144
    a=framerate:20
    a=RTCP:AUDIO 16391 VIDEO 16389
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:160:120:640:480
    a=rtpID:1037876831
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP m.0;branch=z9hG4bK4fb43d235565beb1
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    To: "u0" <sip:[email protected]>
    From: "ithaca1978si2" <sip:[email protected]>;tag=759564689
    Call-ID: f62509a2-8157-11db-9c71-9cacb97b13c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 502
    v=0
    o=christopherpersheff 0 0 IN IP4 m.0
    s=ithaca1978si2
    c=IN IP4 m.0
    b=AS:3769
    t=0 0
    a=hwi:1028:2:2000
    a=multipoint:1
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16390 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:-356752441
    m=video 16388 RTP/AVP 126 34
    a=rtpmap:126 X-H264
    a=fmtp:34 imagesize 0 rules 30:176:144
    a=framerate:20
    a=RTCP:AUDIO 16391 VIDEO 16389
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:160:120:640:480
    a=rtpID:1037876831
    @:0 type=2 (00000000/36)
    [VCVIDEO_HOSTATTEMPT]
    [6]
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP m.2;branch=z9hG4bK7c27bf750b63f4fe
    To: "ithaca1978si2" <sip:[email protected]>;tag=1175222521
    From: "u0" <sip:[email protected]>;tag=1045445937
    Call-ID: ef2c5d94-8157-11db-8d06-b44ada6f13c4@192-168-0-10
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 421
    v=0
    o=christopherpersheff 0 0 IN IP4 m.0
    s=u0
    c=IN IP4 m.0
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2000
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12
    a=rtcp:16387
    a=rtpID:-8501544
    m=video 16384 RTP/AVP 126
    a=rtcp:16385
    a=rtpmap:126 X-H264
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=fmtp:126 imagesize 0 rules 20:160:120:160:120
    a=framerate:20
    a=rtpID:-897868937
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP m.2;branch=z9hG4bK7c27bf750b63f4fe
    To: "ithaca1978si2" <sip:[email protected]>;tag=1175222521
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    Call-ID: ef2c5d94-8157-11db-8d06-b44ada6f13c4@192-168-0-10
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>
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    Content-Type: application/sdp
    Content-Length: 421
    v=0
    o=christopherpersheff 0 0 IN IP4 m.0
    s=u0
    c=IN IP4 m.0
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2000
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12
    a=rtcp:16387
    a=rtpID:-8501544
    m=video 16384 RTP/AVP 126
    a=rtcp:16385
    a=rtpmap:126 X-H264
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=fmtp:126 imagesize 0 rules 20:160:120:160:120
    a=framerate:20
    a=rtpID:-897868937
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP m.2;branch=z9hG4bK7c27bf750b63f4fe
    To: "ithaca1978si2" <sip:[email protected]>;tag=1175222521
    From: "u0" <sip:[email protected]>;tag=1045445937
    Call-ID: ef2c5d94-8157-11db-8d06-b44ada6f13c4@192-168-0-10
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 421
    v=0
    o=christopherpersheff 0 0 IN IP4 m.0
    s=u0
    c=IN IP4 m.0
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2000
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12
    a=rtcp:16387
    a=rtpID:-8501544
    m=video 16384 RTP/AVP 126
    a=rtcp:16385
    a=rtpmap:126 X-H264
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=fmtp:126 imagesize 0 rules 20:160:120:160:120
    a=framerate:20
    a=rtpID:-897868937
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP m.2;branch=z9hG4bK7c27bf750b63f4fe
    To: "ithaca1978si2" <sip:[email protected]>;tag=1175222521
    From: "u0" <sip:[email protected]>;tag=1045445937
    Call-ID: ef2c5d94-8157-11db-8d06-b44ada6f13c4@192-168-0-10
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 421
    v=0
    o=christopherpersheff 0 0 IN IP4 m.0
    s=u0
    c=IN IP4 m.0
    b=AS:2147483647
    t=0 0
    a=hwi:1028:2:2000
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12
    a=rtcp:16387
    a=rtpID:-8501544
    m=video 16384 RTP/AVP 126
    a=rtcp:16385
    a=rtpmap:126 X-H264
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=fmtp:126 imagesize 0 rules 20:160:120:160:120
    a=framerate:20
    a=rtpID:-897868937
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP m.2;branch=z9hG4bK7c27bf750b63f4fe
    To: "ithaca1978si2" <sip:[email protected]>;tag=1175222521
    From: "u0" <sip:[email protected]>;tag=1045445937
    Call-ID: ef2c5d94-8157-11db-8d06-b44ada6f13c4@192-168-0-10
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>
    User-Agent: Viceroy 1.2
    Content-Length: 0
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP m.2;branch=z9hG4bK7c27bf750b63f4fe
    To: "ithaca1978si2" <sip:[email protected]>;tag=1175222521
    From: "u0" <sip:[email protected]>;tag=1045445937
    Call-ID: ef2c5d94-8157-11db-8d06-b44ada6f13c4@192-168-0-10
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>
    User-Agent: Viceroy 1.2
    Content-Length: 0
    @:0 type=2 (00000000/0)
    [VCVIDEO_INCOMINGATTEMPT]
    [3]
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP m.2;branch=z9hG4bK7c27bf750b63f4fe
    To: "ithaca1978si2" <sip:[email protected]>;tag=1175222521
    From: "u0" <sip:[email protected]>;tag=1045445937
    Call-ID: ef2c5d94-8157-11db-8d06-b44ada6f13c4@192-168-0-10
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>
    User-Agent: Viceroy 1.2
    Content-Length: 0
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [SIP/2.0 100 Trying
    Via: SIP/2.0/UDP m.2;branch=z9hG4bK7c27bf750b63f4fe
    To: "ithaca1978si2" <sip:[email protected]>
    From: "u0" <sip:[email protected]>;tag=1045445937
    Call-ID: ef2c5d94-8157-11db-8d06-b44ada6f13c4@192-168-0-10
    CSeq: 1 INVITE
    User-Agent: Viceroy 1.2
    Content-Length: 0
    Video Conference User Report:
    Binary Images Description for "iChat":
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    0x9090f000 - 0x90a02fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a52000 - 0x90ad1fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90afa000 - 0x90b5efff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
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    0x90bd9000 - 0x90c4cfff com.apple.framework.IOKit 1.4.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90c61000 - 0x90c73fff libauto.dylib /usr/lib/libauto.dylib
    0x90c79000 - 0x90f1ffff com.apple.CoreServices.CarbonCore 682.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x90f62000 - 0x90fcafff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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    0x9115c000 - 0x912fbfff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x913f9000 - 0x91401fff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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    0x9144b000 - 0x914c4fff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x91512000 - 0x91512fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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    0x94956000 - 0x94973fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x9497a000 - 0x949dffff com.apple.Bluetooth 1.7.9 (1.7.9f12) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
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    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
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    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
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    There are or were serveral Add-ons and applications avaiblable to Panther users of iChat that are not compatible with iChat 3.
    These following need to be deleted.
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    Don't be complacent that you have not set anything different.
    There are several new things in Tiger that may trip you up.
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    Next, test the actual speed you are getting from your ISP.
    http://www.dslreports.com/stest
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    There are several other applications that iChat 3 does not seem to like.
    folding@home This is a application that uses spare processor time to help find protein chains for a University.
    PostgreSQL This is a data base application that can be reset to allow more processor time for iChat. See here http://www.murraywilliams.com/blog/archives/000046.html
    Lotus Notes Some people have reported problems with this.
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    See My web pages: page4 at the SIP Text in a Box section.
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    Ralph
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

    i think apple needs to keep up with the jones here, so far i read at LOGIC PRO FORUMS many saying cubase and pro tools left logic in the dust, 1 year ago already, sad, but true
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  • Kichat: How do I get iChat 3 working ?

    An Update to http://discussions.apple.com/thread.jspa?threadID=278760 Line To be removed on Posting if Accepted
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    This Post deals with Updating iChat 2 in Panther to iChat 3 in Tiger
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    There are or were several Add-ons and applications available to Panther users of iChat that are not compatible with iChat 3.
    These following need to be deleted. I am not supplying links here as you don't need them.
    iCAR - An Add-on that posts an Auto response Away message (produces a 1 fps result in a Video chat)
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    iChatUSBCam for Panther/iChat2.x - A Add-on utility for using iSight or USB cam with iChat2.x (Incompatible with Tiger/iChat 3)
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    But any install should also check these Tiger settings.
    First, UPDATE to 10.4.3 as this gets past many Connection issues that became apparent with the basic Tiger (10.4) and iChat 3.0 It updates iChat to version 3.1 (it also mentions the Virex issue)
    Check Settings
    Don't be complacent that you have not set anything different.
    There are several new things in Tiger that may trip you up.
    These are worth looking at:
    Mac Firewall. Now includes the ability to Block all UDP traffic in the Advanced button (System Preferences > Sharing >Firewall tab then the Advanced Button).
    Also can now open UDP protocol for ports where as the Panther one only did TCP (Check any old Panther settings you Added to the presets).
    The ports should be:
    TCP -5190
    UDP -5060, 5190, 5678, 16384-16403
    There are more ports for Bonjour 5297, 5298, 5353 UDP and 5298 TCP and Jabber, 5220, 5222, 5223 on TCP)
    See this Apple Doc Formerly Article: 93208.
    That info coverts into a table like this
    QuickTime. This has a change in the name of the Connection Speed tab to Streaming (System Preferences > QuickTime) Check this is set to be equal to your connection speed (the download one if this is faster - *Preferably 1.5Mbps* ). See Apple Doc 301641 Dated 9th November 2005.
    Date & Time. Not conclusively involved but worth eliminating. Set a Network Server and the correct Time Zone.
    Also check it matches any similar setting in your Modem and router
    Apple Remote Desktop. If this is active in System Preferences > Sharing > Services tab it causes problems for iChat.
    Next, test the actual speed you are getting from your ISP.
    http://www.dslreports.com/stest A range of Speed Test sites can be found here
    There is a table here of the speeds you need:
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    The one you get linked to in the Help menu is wrong.
    Other Known Problems
    There are several other applications that iChat 3 does not seem to like.
    folding@home This is a application that uses spare processor time to help find protein chains for a University.
    PostgreSQL This is a data base application that can be reset to allow more processor time for iChat. See here http://www.murraywilliams.com/blog/archives/000046.html
    Lotus Notes Some people have reported problems with this.
    Make sure any Add-on Video cards or input PCI cards have up to date Firmware
    IF you are still having problems I would do Gulliver's Routine Maintenance Tasks as laid out here.
    Lastly, some routers/modems are SIP aware and give different results in iChat 3 compared to iChat 2.
    This is due to the Operating System changing (like a new computer connecting to the modem) rather than iChat.
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    Also for the above try some housekeeping particularly if you do not keep your Computer on 24/7 Gulliver's, "kmosx3: Mac OS X 10.3/10.4: System maintenance"
    Updated 21st June 2008
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.
    8:35 PM Saturday; June 21, 2008

    i think apple needs to keep up with the jones here, so far i read at LOGIC PRO FORUMS many saying cubase and pro tools left logic in the dust, 1 year ago already, sad, but true
    in anycase, trye starting one app before the other to see which combination works., other wise i think more apps will fall out of sync with old logic pro

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