I can't get Illustrator CC to launch

I can't get Illustrator to launch. It just bounces in the dock. I've also tried launching straight out of the Application folder, the same thing. I also tried updating it through the App Manager, and this hasn't made any difference.
Thanks

Hi sianimartini,
Which OS are you using? Do you have any previous version Adobe installed on your machine?
Regards,
Romit Sinha

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