I can't get into iTunes or apps on my iPad or iPhone. It never excepts my password and tells me to reset my password. Well I have changed my password about 15 times and still I have trouble entering iTunes or apps.
I am having problems getting into iTunes and Apps. The message says for security you must request a new password. I have changed my password so many times I have given up on iTunes and Apps
Don't fight it
Walk it into the nearest Apple Store and ask for help there....it's their job
Similar Messages
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I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Can anyone help?
If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
read this article to give you direction how to put your device into recovery mode.
Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
good luck!
http://support.apple.com/kb/ht1808 -
Can not get ipone to accept password for updates. I have changed the password at least twenty times and it still won't.
Touch or tap the field that you want to use/select and it should get a box around it ; then double-tap that field to activate/type it. Once you've entered your password you can do the same (i.e. touch to select, double-tap to activate) to gradually get into Settings > General > Accessibility > VoiceOver and turn it off.
So to enter your passcode you first need to tap the 'slide to unlock' button to hightlight it (it should get a box around it), then double-tap it to unlock it. Then for your passcode tap the digit that you want and it should get a box around it; then double-tap that digit to type it; and similar for the other three digits in your passcode.
The manual (http://support.apple.com/manuals/#ipad) also that you should be able to switch voice-over off by connecting to your computer's iTunes :
Turn VoiceOver on or off in iTunes: Select iPad in the iTunes sidebar. In the Options section of the Summary pane, click Configure Universal Access. Select VoiceOver, then click OK.
So select Configure Universal Access at the bottom of the Summary tab and set Seeing to Neither -
I appreciate any help or assistance you can share with me. thank you very much.
Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library. -
I recently purchased a tv episode from ITunes. It shows that it has downloaded. When I press play it starts to load then immediately returns to the episode page. I have tried rebooting several times.
Basics from the manual are restrt, reset, restore.
Have you tried each of these? -
I completed the updates on my IPhone5, now I have lost my Contacts, I tried going into my ICloud, but the password that I use does not work (Apple Password). I have changed it many many times and it still won't work. The ICloud is trying to VERIFY, but stays at that point.
Andrea Z. wrote:
I have lost my iPhone on August 27, 2013 at 6:15 a.m. when I posizioned it on the strip for the scanner objet of Linate Airport.
After about 10 minutes when I was already on the plane my friend tried to call my number but the phone was already off.
By searching with the "Find my iPhone" system, the device is OFFLINE and does not appear on the map.
I have already written to the lost property office of the Linate Airport but at the moment they do noto have yet responded.
I have already forwarded the complaint to the police.
How can I find out it if my iPhone 5 is offline?
Thanks in advance for the answer.
Andrea Z.
29/08/2013 -
Can't sing into my iCloud account from my iPad
Can't get into my iCloud account from my iPad
If you are trying to sign in on icloud.com, you can only do this from a computer.
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My itunes account was broken into in april 2012 and my apple ID is still disabled and I can not get into my account. What do I do to get it enabled?
There is no phone support for itunes.
Click Support at the top of this page, then click Contact Apple Support -
I can't find out if there is a credit card already attached to my apple ID and password. Every time I go into iTunes, as apple instructs me to do, I can't get into "Review", as it "times out" right after choosing the "united States" for the country of origin. Every time. All seven times now. I received this phone as a gift from my wife and she can't remember if there was a credit card put on file, but thinks there was, since she's pretty sure they wouldn't let her set up the apple account for the new phone without it. You would think that this should be easy to find with my ID and password and security info and all, but after almost an hour, we are at our wit's end!! Please help!!! THANK YOU!!!
I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3 -
Help????
I can't get into my Apple TV shows because they said I have the wrong ID/Password. So I went to ITunes like they told me to and changed it all. I still can't get into Apple TV. Any suggestions???If you've not done so unpower and restart it after 30 secs or so.
`You will presumably have checked all your credentials and password are correct.
If still playing up I'd probably go to Settings menu and reset everything - you'd need to then enter all ID credentials etc again.
If that still failed I'd factory restore via iTunes with a microUSB cable.
AC -
Hi Support,
I am becoming anxious because no matter what I try it doesnt seem to allow me to open itunes.
Error Message reads: this application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem.
I have re-installed, SO many times and I still cant open iTunes.
Please help!!Click here and follow the instructions.
(98888) -
my daughter let a friend use her ipod shuffle. Now we can't find her so we can't get into her itunes. Restore still asks for her password. We just want a clean install. Is that possible?
Are you sure you have an iPod Shuffle and not an iPod Touch?
Identifying iPod Models
B-rock -
I have money on my iTunes account. I cannot purchase premiums for the games I play! Especially the Hobbit Middle Earth game. I get an error message saying there is a problem connecting to my iTunes account. I have changed my password and still cannot use the account. I purchase my iTunes and App cards at Food Lion and Walmart and don't use a credit card. Can anyone help?
Try loging out of and back into your AppleId: (Settings app > iTunes&App Stores > [tap on your account] > Sign out. Then sign back in.
Contact iTunes support: http://www.apple.com/support/itunes/contact/ -
I am a first time user trying to download a movie to my PC. I created and verified my apple ID, but can't get into the itunes store. Please help.
Why not? What, if any, errors are occurring when trying to access the itunes store?
Is iTunes actually installed? -
I can't get into my iTunes Store. Every time I try, it force closes. I've already tried restarting my phone and that's not working. HELP!!
someone suggested to open your music app and access the store from there first, once done then you can go to the itunes store app, try it and see if it works
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