I can't get into my iTunes account.
I have had an iTunes account for quite a while. A few months ago, while signed into my iTunes I tried to change my charge card in my account. A dialogue box came up asking to me reenter my user name and password and did and it happened again and again and again.
I have changed my account name multiple times, my password over ten times and it still happens. It recognizes and welcomes me, but won't let me into my account information or allow me to purchase.
I have gone through support "multiple" times and no matter how often I tell them what I've been through they only offer changing my password and/or user name.
This has been going on for months. I now buy my music elsewhere and have decided that I'll just have to lose the two song credits that are in my account.
I am so discouraged that there seems to be no solution to this elementary problem and no willingness by the iTunes support staff to give any real counsel.
There is no phone support for itunes.
Click Support at the top of this page, then click Contact Apple Support
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An unknown error occurred(-2).
Could someone else try and edit your account info and let me know if it's working.
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