I can't get it to work...imacs are authorized...cannot see my itunes. I followed all instructions.

Following all the instructions..but still can't see itunes

Hello and Welcome to Apple Discussions
Connect the drive. Then go to Macintosh HD > Applicaitons > Utilties > Disk Utility. Select the drive on the left hand pane and then click on the Erase tab. Then choose "Mac OS Extended (Journaled)" from the drop down menu. Click "Erase". Quit Disk Utility.
I suspect the drive came in NTFS format which is now fairly standard for WindowsPCs. Although a Mac can read data on an NTFS drive it can't write data to it.
The iMac G4 1GHz 17" only has USB1.1 (12Mbps) so this drive will be very slow if you've got it connected by USB. However, if you have the iMac G4 1GHz 15", that has USB2.0 (480Mbps) so will be okay. Firewire is the fastest way to connect an external hard drive to a computer so use that option if you can.
Let us know how you get on.
cheers
mrtotes

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I can't get it to work...imacs are authorized...cannot see my itunes. I followed all instructions.

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