I can't get Itunes to load on my new Samsung Ultrabook?
HI, I have just bought a new Samsung Ultrabook, and was told ITunes would work on this computer. However, when I go to download it (I'm using Windows 7 and Internet Explorer 10 or Mozilla Firefox), the pop up window to download never appears - the web page just goes straight to 'thank you for installing itunes'. I have tried allowing all pop ups, I have deactivated other programs including my antivirus, and still it doesn't work. And no it's not in my downloads window...any suggestions?? I'm getting very frustrated!
Thanks
Munchkin
Hi there,
I would recommend taking a look at some of the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W.
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Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
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Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
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http://support.apple.com/kb/ht4527
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Cheers,
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I have since moved all the folders back to C drive and uninstalled and re installed itunes thinking this would help. It hasnt.
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I have no idea what to do so please can someone help me please. I have also tried to restore the comp to before I installed itunes but it keeps coming up with an error.
Can someone please either tell me how to get around this or how to delete everything and go back to factory settings as I have nothing important saved on the hard disk.
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For Microsoft Windows Vista the it is stored in:
c:\Users\[your username]\Music\iTunes
Press *and hold* the shift key while starting itunes, and browse to that ITL file you found. -
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"Remove Cookies" from sites causing problems:
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