I can't get logged in. Have requested password reset email three times but have never received it. What else can I do? The email address is correct.

The email address is the one I have always used for Firefox. I don't know how else I can request a password change or get technical support help.

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
*https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies

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HT5624 I would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

Hello, dot mac & MobtleMe no longer exist, though it may be possible to still use a dot mac addy... or maybe not if expired.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
    •    Server name: imap.mail.me.com
    •    SSL Required: Yes
    •    Port: 993
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
SMTP (outgoing mail server) information:
    •    Server name: smtp.mail.me.com
    •    SSL Required: Yes
    •    Port: 587
    •    SMTP Authentication Required: Yes
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

How can I change my password reset email address?

My AppleID password reset link keeps going to an old email address. Is there a way of changing the reset email address?

Go to your country from http://support.apple.com/kb/HT5699 or use AppleCare country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...they can handle that for you.

I have an ipod 2 generation, but it wont charger or turn on. i try pressing the power and home button at the same time but it still wouldnt work. what else should i try to do?

One day I was going to download music from my laptop to my ipod, I was able to download all the songs I wanted but later when I try to charger my ipod it wouldn't let me. The next day I bought a new charger but it still didn't charger. I try pressing the power And home button at the same time but it still wouldn't turn on or charger.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch is frozen on the connect to itunes screen. i have tried resetting it three times but nothing works. i cant keep it on to drain the battery because it wont stay on. can anyone help me?

Help?

- Have you tried another cable and USB port?
- See if placing the iPod in DFU mode will allow iTues to see the iPod
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- Try on another computer to help determine if you have an iPod or computer problem

I lost my password and cannot log on to my MacBook Pro. MacOS X window opens upon startup, with my log on name, requesting password, but I cannot remember it. Is there a way to bypass this window and reset my password? Cannot get to System Preferences

I lost my password and cannot log on to my MacBook Pro. MacOS X window opens upon startup, with my log on name, requesting password, but I cannot remember it. Is there a way to bypass this window and reset my password? Cannot get to System Preferences or Apple Menu
Thanks!

Yes.
https://discussions.apple.com/thread/4913069

I have uninstalled and installed the latest Flash Player 17 many times. I am currently working on a yearbook site that gets locked every time I try to add photos. I have also received a plug in error even though the plug in box is checked. I have a Mac

I have uninstalled and installed the latest Flash Player 17 many times. I am currently working on a yearbook site that gets locked every time I try to add photos. I have also received a plug in error even though the plug in box is checked. I have a MacBook Pro. Please help!!!

To give you any useful advice, I'm going to need to know more about your computer and browser:
https://forums.adobe.com/message/5249945#5249945

How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away.

I am a male, and am looking at buying an ipod touch 5, i do not know what color i should get, does anyone have any suggestions on what ipod touch colors are best for guys

I am a guy and i am looking at buying an ipod touch 5, i do not know what color i should get, does anyone have any suggestions on what ipod touch colors are best for guys?

The Product Red model

HT3529 I cannot send a text message to one specific friend when they have iMessage turned off. It should go through as a text message instead of an iMessage but they never receive it. It only happens with this one person and I can receive, but not send.

Please help! I can't send a text message to one specific friend of mine when he has iMessage turned off. I can receive his texts, but he never receives mine. Both are iPhones, obviously, different carriers which shouldn't matter. Neither of us got new phones. MMS is on. All if a sudden it just happened. No major changes other than him turning iMessage off, due to a nosy brother who shares his iPad. What am I missing??

I do have SMS on. What else could it possibly be?

Someone using my credit card. Saw my billing statement. I dont purchase on feb 18 it cost usd 34.99 in peso 1,609.41 but I have never received any receipt I bought it. I can send to u my credit card paper bill. Pls explain to me. Who bought it?

Someone using my credit card. Saw my billing statement. I dont purchase on feb 18 it cost usd 34.99 in peso 1,609.41 but I have never received any receipt I bought it. I can send to u my credit card paper bill. Pls explain to me. Who bought it? What apple id who bought that big amount of app. Pls help me. Its to expensive. I want who/what apple id sign in and purchase app and using my credit card. Pls reply. Thank you so much.

You need to contact Applecare at AppleCare phone number: (800)-694-7466, and ask to speak with iTunes consumer account protection.

Hello I have just updated my iphone 5 and it keeps requesting 2 old email addresses from I quests my old laptop any idea how to stop this ? Thanks

Hello I have just updated my iphone 5 and it keeps requesting 2 old email addresses from I quests my old laptop any idea how to stop this ? Thanks

Log out of the old ID, then login using the new one with the correct pw.

When I open I photo, I just get a spining white wheel. Mac is 2 months old and have never used iphoto. what is wrong ? I've reinstalled from the disk. I've tried the Option command idea..nothing seems to work ?

When I open I photo, I just get a spining white wheel. Mac is 2 months old and have never used iphoto. what is wrong ? I've reinstalled from the disk. I've tried the Option command idea..nothing seems to work ?

Post in the iPhoto forum.

My outgoing mail server smtp remains offline. I have tried using different port but did not work. What else can I try?

My outgoing mail server smtp remains offline. I have tried using different port but did not work. What else can I try?

OS X Mail: Troubleshooting sending and receiving email messages

Why is my mail saying "cannot get mail - user name or password for Gmail is incorrect" but on the Gmail app there is no problem. I have checked the settings and everything seems to be ok

Why is my mail saying "cannot get mail - user name or password for Gmail is incorrect" but on the Gmail app there is no problem. I have checked the settings and everything seems to be ok

Go here and unlock your account... https://www.google.com/accounts/DisplayUnlockCaptcha

I can't get logged in. Have requested password reset email three times but have never received it. What else can I do? The email address is correct.

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